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Commerce Mitsubishi

5440 Telegraph Rd Los Angeles, CA 90040

(3.2 out of 5) 25 Reviews
04b9df68d8fbdd17df935a7883d5b1ce

Call (323) 271-4644
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Commerce Mitsubishi Inventory

Commerce Mitsubishi Reviews

Ratings and reviews of Commerce Mitsubishi are from Cars.com

Overall
3.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    False Advertising
    by Jeremy from Palmdale Ca. | September 21, 2020

    The advertised prices are not the actual prices, you will pay another 3 to 8 thousand due to their undisclosed "packages", they will not honor their advertised price, from here or any other website. I went there and wasted my time. They have the same prices on their "main" website, but apparently you have to read the fine print on their "main" website, it was my fault for not doing that. Not a good way to do business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible customer service
    by juan s from Los Angeles | September 15, 2020

    I definitely don't recommend this dealer. Did not honored advertised price for 2019 Camry. Tried to sell to me for $4,000 more than advertised price saying was actual market value. After I had filled paperwork Jesus is the salesperson. Do not buy at this dealer they are tricky

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    THIS DEALERSHIP IS PURE SCAM
    by Axel M from Los Angeles, CA | September 09, 2020

    Do not be surprised when you get to the dealer and the car you were looking for suddenly is $5K higher than what was advertised online.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Poor customer service
    by Edith from SD | August 29, 2020

    I sent an email inquiry 2-3 days ago, for a text finally today and after responding right away I received no further response back. It’s disappointing to see they do not communicate.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    The epitome of a used car salesman
    by Antwanp from Los Angeles CA | August 15, 2020

    Saw the listing for an Explorer for $25900 and the price appeared very much to my liking. Get to the dealership to view the car after scheduling an appointment. They item the car for me then said someone would be with me to facilitate a test drive. After standing the heat for 30 minutes no one came out. I left and choose to do the rest of business through email. They then sent me s price that was $8100 over the online advertise price. Because they added black rims they called it a black out package. And some they deterring system that was the dealer marks ups. The online price was a scam to get you to the dealership and once you arrive they hit you with a load of hidden cost that they say can't be removed. All their cars sold have this markup. Anyone that does business in this way by misleading you on the price. Shouldn't even be in business. If i where you buy the car from a different dealer. This dealership are manipulators and scammers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    False advertisement !!!
    by Mood from Los Ángeles | August 07, 2020

    Listen to other reviews !!! Add about 5-7k to every price you see...false advertisement !! The price you see on the website and third party websites is not the price ...every car comes with these “dealer packages “..small upgrades that the dealer added themselves...added them to the price of car and make you pay it??? Like why?? didn’t ask for small upgrade so why should a customer pay for it??? Extorting the customers!!! Bad practice of doing business ...I bet a lot of people turn and leave once they hear this ...but overall the cars look great!! If you willing to pay for something you didn’t ask for ..this your place !! Also I was able to check out the whole lot, walked into Lobby and wait couple mins then back to the lot before anyone said anything to me..bad!!! But once greeted, the salesman was cool and very honest. that’s when I learned of the “dealer packages” added to the cars. But he was a good dude.. we talked options and brainstorm numbers ...never pressured...low rating for the practice of doing business ..greats cars tho.. so be mind ...advertised sale price dealer packages taxes =sale price

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Do Not Reccommend
    by JD from Lancaster Ca | July 05, 2020

    I purchased my vehicle in March 2020 and was told the rear window repair would be fixed the following week. Guess what! It’s July 2020 and over 40 follow up phone calls later it’s still not repaired and I have it in writing it would get fixed. If you enjoy working with people who don’t know how to run a business and communicate with each other this dealership is for you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    No haggle dealer
    by Frank Carcamo from Pico Rivera | June 22, 2020

    Purchased a vehicle here recently. Went in, got a test drive via appointment. The process was extremely easy and stress free. The manager did not waste my time and pressure me with all kinds of things. I was in and out in 2 hrs. Got the carvI wanted. Thanks Commerce Mitsubishi.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Same experience as Rich from Pasadena
    by Anonymous from Orange, CA | June 15, 2020

    Exact same scenario was experienced as Rich from Pasadena. Bait and switch, the window tint that “they” added was $795, that’s insane. Ad said car was $36,900 but then it was $39,999 - with their “add one”. CRAZY

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Price at the dealer was different than advertised
    by Rich from Pasadena, CA | June 10, 2020

    I saw 3 vehicles advertised at $22,000 on cars.com. I called and (don't remember) was supposedly told "plus dealer ad ons". To me this kind of comments are small print. So I may have been told but would understand that to be dealer fees etc. When I got to the dealer the car was nice but all of the sudden the price is $26,000. This car will not at $22K because they've already added on something that they're not telling you upfront. In my eyes, this is false advertising, bait and switch. Not nice. I drove half an hour each way to go and waste my time. Sales manager was contacted and backed up that process. So far for this car search and any other I've had for a used car I've never encountered this big of a difference

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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