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Columbus Auto Source Columbus, OH Reviews & Cars for Sale

1390 Frank Rd Columbus, OH 43223

(4.2 out of 5) 66 Reviews
112155

Columbus Auto Source is a small, pre-owned auto dealer located in Columbus, Ohio offering very high quality, affordable and reliable vehicles to its clients. Vehicles are posted by a third party and we encourage customers to phone or email to confirm vehicle equipment and availability.

Call (614) 441-9485
Hours of Operation

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Columbus Auto Source Reviews

Ratings and reviews of Columbus Auto Source are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Scam Artists!!
    by Melissa M from Vermont | July 25, 2020

    I would give them less than 1 star if I could!! I bought a "great" used car from them. I didn't test drive it due to Covid and as soon as it was delivered service rear axle light came on. I'm asked by the salesman how do I know that is needed and send him a photo of it, then I'm told "probably just routine maintenance". It turns out the differential is bad and needs repair. The brake pads and rotors need replacing as well as a wheel bearing. The car also had a muffler issue. I paid a premium price on this car according to Kelly Blue Book. And now I have a repair bill almost a third of the cost of this vehicle. And most of this repair needs to be done before I can even get it inspected in my state. They will not acknowledge they knew something was wrong nor are they willing to make good in any sort of way. I waited 2 hours twice waiting for the General Manager to call me and one was he was working on their website with someone and the other was a time he scheduled with me.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dodge Durango purchased
    by SteveS from Brooklyn, NY | September 22, 2019

    Great fast experience. Entire process was done online and phone. Company even attempted to deliver car to my home, which was a relief . No one bid on delivery but the dealership decided to pay for my flight to come get car and my gas to drive car home.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    BEWARE>SOLD WARRANTY THAT IS A SCAM AND BAD SERVIC
    by Robbin Culbertson from Newark | March 24, 2019

    DON'T BUY HERE. BIGGEST SCAM. I bought a truck that ended up missing 2 screws on the crack. Can't drive it. SOLD a WARRANTY that doesn't cover fixing the engine so it can start. I am out the $3000 for the warranty and another $4200 so my mechanic can repair the engine. The dealership won't make things right and repair it or the warranty company ASC WARRANTY AND I bought the PLATINUM package.. SCAM> SCAM> SCAM. GO SOME WHERE ELSE>

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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    The WORST
    by Doesn't Matter from See Above | January 07, 2019

    Need a new mechanical staff!! Buy a used car and less than two months later it needs a new ENGINE AND TRANSMISSION. The obviously don't know what they are doing. Wouldn't trust anyone there!!!

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    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Not a bad place... but
    by Traveling shopper from Independence, KY | October 17, 2018

    Took the day to drive about 2 hrs, for a certain car they showed in stock, only to be slightly disappointed in the condition of the car. When I started up the car, the smell of the previous smoker, hit me strong. Told them it was a “non-selling” point for me. They suggested an air freshener? Handed them back the key, and said “No Thanks”.

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    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Jenny C
    by Jenny C from Galloway | May 29, 2018

    As soon as you walk in the door everyone was very friendly and helpful. The guys went out of their way to assist me with my purchase, even stayed late to complete the transaction.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Experience
    by Randy N from Columbus, Ohio | May 23, 2018

    Chris was excellent and easy going. No hard pressure sales with excellent customer service. Service department was friendly and knowledgeable...Highly recommend and ask for Chris.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    terrible
    by young cza from columbus | May 22, 2018

    Pushy sales manager, they lie to you to get you to buy a car and if there is something wrong with the vehicle they don't even want to own up to the fact that they sold you a xxxxty vehicle. Do not EVER buy a car from this place they are crooks.

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    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GREAT CAR
    by steel man from grove city, ohio | May 02, 2018

    Chris and Ely made it a great experience . Make sure to ask for Chris. I would recommend this dealership to anyone. Car was super clean. Honest from the start.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Personal service
    by Maureen L from Cleveland | February 19, 2018

    Best customer service; they listen to your needs and deliver. I have purchased 2 cars from them and my family has used them for years.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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