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Colonial Buick GMC

3965 US-78 Loganville, GA 30052

(4.4 out of 5) 45 Reviews
10521202051410308

WE ARE A FAMILY OWNED DEALERSHIP WHO HAVE BEEN CARING FOR OUR CUSTOMERS WITH AWARD WINNING SERVICE FOR 20 YEARS. WE HAVE A NEW LOCATION CONVENIENTLY LOCATED ON 3965 ATLANTA HIGHWAY 78 IN LOGANVILLE. PLEASE CONTACT MARK AT 877-803-0403 FOR MORE DETAILS ON ANY NEW VEHICLE.

Call (888) 882-0166
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-2:00 pm
SundayCLOSED

Colonial Buick GMC Inventory

Colonial Buick GMC Reviews

Ratings and reviews of Colonial Buick GMC are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Do yourself a favor, go somewhere else!!
    by TS from Monroe, GA | March 25, 2021

    This dealership is all about the money, not about taking care of the customer! I have to repeat this, Colonial GMC is only about the money! Colonial GMC has zero morals, zero professionalism, zero integrity, and if they cannot get GM or someone other than the dealership to cover the cost, well the customer will NOT be taken care of. I wonder if they treat their own mothers like this? They will agree you have issues with your vehicle and even say they are sorry, but at the end of the day they offer ZERO solutions. I brought my GMC Canyon Denali in for an oil change. This was the closest GMC dealer to my house. When I arrived, I showed the service adviser a few issues that needed to be addressed at a later date, dash trim panel was bent from the factory, back up camera was blurry, front camera displayed inoperative, radio had frozen up, Apple CarPlay wouldn’t work, the driver information center displayed Chevrolet, not GMC, and a few rattles. He looked up my account and said you have a GM Certified warranty, so you have until 48,000 miles to bring it back to get the issues fixed. He never said that the issues would not be covered or that they would not be covered by the Certified part of my warranty. Well, when it came time for the dealership to act on what the service adviser said, nothing but excuses. I have 2,000 miles until the warranty is up, but it might as well been expired. All this dealership is good at is lip service. They blamed GM for them not being able to fix my issues and even said that the quality recently was in question. I had pictures and video s showing the issues. Do you think they wanted me to email this to them, NO? The reason is they had no intention of fixing my truck. They did not even offer me another solution. I told them I do not expect something for nothing, but I would think you would want to work with me. NO, WRONG AGAIN! All I got was the typical excuse, “we could not duplicate the issue” and it doesn’t matter you have pictures or video. Really!?! There only recommendation is to call the number on the back of your owners manual. Save yourself time, go somewhere else for sales, service, and parts! How they sleep at night is beyond me!

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    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service at Colonial
    by Simeon, Kenneth from Loganville, Georgia | January 31, 2020

    Getting in and out for service is very quick and easy

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Very disappointed
    by Jackson, Jeffrey A from Loganville, Ga | April 05, 2019

    Very disappointed. My car was returned with the same problem . Not to mention an additional one

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change
    by Hilley, Jamie from Stone Mountain , Ga | April 03, 2019

    Great place wait was a little long for just an oil change

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great
    by Honeycutt, Windy from Grayson, GA | January 07, 2019

    Always fast and friendly service with a knowledgeable staff

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Warning !!!
    by Julie M O'Heir from Loganville ga | October 30, 2018

    Warning !! DO NOT BUY FROM HERE ! Patricia sold me a used vehicle that broke down a week after I purchased it turns out it has a transmission leak faulty electric power steering is shot and and exhaust leak and the ac compressor had to be replaced the ac and heat both quit working after they "replaced" the compressor.The car looks amazing inside and out and Phil her manager assured us this car passed the 5 point inspection and had No issues. When I brought the car back to the dealership they pretend to repair the ac compressor and acted like I was nuts abut any other issues even though I had a write up from a outside certified mechanic listing all the issues. 5 months later and my car is now un-driveable with no resolution. Do not buy from here !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Watch out!
    by Doug Timberlin from Peoria, Arizona | June 08, 2018

    These folks were extremely unethical. I made an online deal on a truck with Greg Craig. It seemed to all be going well. I told them that I would wire the them the money they gave me the information. My wife wanted to finance the vehicle and I talked to them about that and we seemed to be on the same page. They called back with financing and gave me a 5.99% rate. My credit rating is mid 800's. and was told by my bank that it should be around 3 so I questioned it. last conversation I said I would take the 5.99% just to get it done, Creg called back, said they sold the truck to someone else, my guess is for more money. This is unethical as the day is long. What else would you expect from car dealerships.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    2500HD Oil Change
    by Willis, Clayson from Snellville, GA | May 10, 2018

    Good service overall, appreciate the timely service

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Highly Recommend
    by Skidogg from Athens, Ga | April 12, 2018

    I spent several weeks looking at new vehicles at various dealerships knowing what I wanted and what was in my budget. I found this dealership. I had been to visit and emailed several as well. They all told me they would get back to me and only one did a week later( after I had already bought from Colonial GMC). Patricia was awesome and understood what I wanted and was understandable of my budget. They found the perfect vehicle for me within my budget and not one time tried to persuade me to increase it. I am a small business owner and appreciate GREAT customer service. They will be my dealership from now on. Hopefully they will be yours too.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Jan'l A. from Monroe, GA | December 26, 2017

    Tyler was very helpful and made the car buying process a pleasure

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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