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Coconut Point Ford

22400 S Tamiami Trl Estero, FL 33928

(4.6 out of 5) 220 Reviews
113629

Prices are the Internet Specials and have been specifically reduced for the Internet Department.Internet specials are for cash purchases or with preferred credit. **Must ask for either of our Internet Sales Manager Tom Spicer upon arrival. Please contact our Internet Sales Manager Tom Spicer 239-390-5712 or Campbell 239-390-5713

Call (239) 494-8374
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Coconut Point Ford Inventory

Coconut Point Ford Reviews

Ratings and reviews of Coconut Point Ford are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (3.0 out of 5.0)
    Usually great, a little off
    by Patrick Martin from Estero, FL | January 19, 2021

    I've typically had a great experience, but this time was less so. I ordered tires on Wednesday (and the salesman was great and friendly), but had to call the next day to see if they had arrived (they had) but they couldn't get me in that day to work on them. Came back a week later as they opened and was told it would be late that afternoon before they'd be done. Got a call that afternoon about my brakes (which I appreciate them catching) and that couldn't be fixed until the next day. After calling again the next day, I arrived and paid, only to find my car hadn't been washed despite being billed for it. Got refunded and given a free wash voucher, but now I have to go back another time for that. The work seemed to be done well, but not my best experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Sergio Broit from Estero, FL | January 18, 2021

    It?s always a great experience at Coconat Point Ford. Service is great and the staff is amazing

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dealer service
    by Frank from Naples, Florida | December 19, 2020

    The real problem with fixing software is Ford Motor Company! the Service Department tried numerous occasions to remedy the software after a software was updated as was prescribed by Ford! After the initial update then the software showed up and hasn't been fixed since. even with a : Radio the problem is still present Ford Motor Company, FIX THE xxxx PROBLEM!!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Lori Beckett from Binita Springs, FL | December 15, 2020

    Tom and his staff are the most helpful. They are willing to go the extra step to make you happy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service experience
    by Judith James from Cape Coral, Fl | December 14, 2020

    Perfect service great experience, I will certainly come back

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Coconut point ford
    by Joseph Babey from Estero ,Florida | December 13, 2020

    Went in for oil change. Was pointed out the terrible condition my tires were. Requested price on new ones. Given. Was told did not have my size. Had to wait a day. I have cancer. Had cancer appt 150 miles away the next day. Needed car. Afraid to drive it. Was told they would get tires by 3 that afternoon. Drove me home. Al picked me up at 4 that afternoon. Job done. As you can see I am very grateful. Thanks Ford.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    DHUS26266@GMAIL.COM
    by Debby from BONITA SPRINGS, Florida | November 29, 2020

    Very good, took awhile, but very busy place. Very friendly and willing to answer questions. Service guy set the digital panel back for me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change vehicle check
    by Willam Barnes from Fort Myers, Fl | November 11, 2020

    in and out in 35 min, would recommend CoconutPoint Ford service to anyone! $59.00 with new wiper blades!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford flex
    by Phyllis Weatherbee from Bonita Springs, Florida | November 10, 2020

    Ford has always been good to me And they make sure my work is perfect.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car Service
    by Walter Serdar from Estero, FL | November 08, 2020

    Efficient and professional service. Used them before number of times already.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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