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Coachella Valley Volkswagen

79050 Varner Rd Indio, CA 92203

(4.3 out of 5) 91 Reviews
21683072020828862

Call (760) 620-0050
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Coachella Valley Volkswagen Inventory

Coachella Valley Volkswagen Reviews

Ratings and reviews of Coachella Valley Volkswagen are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Chevy Malibu
    by Moises Lopez from CA | August 27, 2020

    Silvestre Álvarez Was very helpful and in explaining everything about the car from Previous owner and Carfax was very helpful and tell me everything about the car wanted professional and polite

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible!!!
    by Lilly from Indio, CA | August 25, 2020

    Horrible experience. They are complete crooks and bold faced liars. Completely full of xxxxxxxx. I will never step foot in the place again. They are shady and treat you like a complete idiot.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bought a used car
    by Raymond from Desert Hot Springs | June 12, 2020

    Never go buy a car from there they are a fraudulently manipulative company whi added 2 useless warranties to my loan without my consent. I will be hiring a law group to investigate.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Trade in inefficient.
    by Aida Ocampo-Newton from Irvine | May 26, 2020

    I trade in my honda to Mercedez Benz on May 17, I was told by the finance person to not pay the honda for this month which is due May 21 as it will be paid off, the funding went through by Capital One, but my bank debited again my account for the honda on May 22. I called Coachella Volkswagen Thursday last week to let them know that another honda payment went and the financer said it hasn’t been paid yet even to this date, May 26th. No one ever returned my messages. I called Coachella Volkswagen again earlier and was put on hold over 20 minutes. I don’t normally complain easily, but I have to on this one.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Car service
    by Ana from CA | December 30, 2019

    Ignored me on my first visit. My second visit even worst. Very upset. When purchasing my car everyone was super nice. Now that I have payed off my 2019 car I get the opposite.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great People to do business with!!
    by Scott Chappell from Indio, CA | May 25, 2018

    I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area. TWO thumbs up!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    BUYER BEWARE!
    by Lynne B from California | May 15, 2018

    Awful... just awful. Made appointment through the Costco Membership program. All I wanted to do was purchase a Beetle Convertible and trade-in my car. What a terrible experience with these people! They gave me these worksheets - first one was approximately $3,000 below on my trade-in; - I kept asking for my car keys back and they wouldn't return them to me, but kept giving me all of these worksheets to approve. One worksheet had an extra cost under "Accessory," which was in the amount of $2,995 for an "ETCH" package . Told them that I did not want this package. (Come to find out you can purchase an ETCH kit on Amazon for $17.95). They tried charging me for a "Doc Fee of $80, then another "Fee" in the amount of $427. I finally got my keys back and left. They kept trying to get my social security number and other personal information even though I was paying cash. Sales people and manager are very shady. I have never reviewed a business, but this one, I sent complaints to everyone I could think of, including the District Attorney for Riverside County and to the Attorney General of California.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Gmc terrian..........,
    by Wayne Cook from Fresno,Calif | January 29, 2018

    Jose has been very helpful on internet sales. We are working on a deal. Plan on coming down to Los Angels to buy the car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Passat got serviced
    by Ken Raees from Indio, ca | August 19, 2017

    The service dept is very helpful especially Anthony and George. They know the car problems in and out and make sure everything done by service dept is up to the mark. Thank you guys¿

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Nice dealership!
    by elizvs from San Luis Obispo | March 31, 2017

    The staff/sales team was great - we worked with Alex and he was super helpful and knowledgeable. They had a ton of inventory to choose from too.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
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