Clay Cooley Volkswagen of Park Cities

Clay Cooley Volkswagen of Park Cities Reviews

Ratings and reviews of Clay Cooley Volkswagen of Park Cities are from Cars.com

• (5.0 out of 5.0)

  Salesman Darius

  by Carolyn Crownover from Fort Worth texas | November 08, 2020

  Would like to give a special Thanks to Darius. He was very helpful and made the visit peaceful. Really enjoyed purchasing the vehicle from Darius. Darius was respectful and kind.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Professional, Friendly Staff

  by Suzanne "Cajun Country" from Lafayette | August 31, 2020

  I had a great experience with Trae Canady, the Salesman which whom I purchased my Used 2020 4 Runner from this past weekend. Excellent service, professional and friendly demeanor and informative. He kept me informed every step of the way which assisted in making this process so much smoother. Thanks to everyone at Clay Cooley who made our experience a pleasant one!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  DO NOT GET YOUR CAR SERVICED HERE

  by JCruz from Dallas | April 21, 2020

  Poor quality in repairs. I had to get the same service performed at another dealership. Clay Cooley would not reimburse me. They are nice and will seem competent. but you can get better service else where. I was overcharged and service did not have any lasting quality. Worse experience at a VW Dealer Service Center.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Cheer

  by Cheer,TX from Dallas, TX | December 24, 2019

  Great service! The man I spoke with on the phone was very helpful. My vehicle was serviced quickly. I was very satisfied with the service I received. Thank you.

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  TOTAL SCAM

  by JRAYJD from Dallas, Texas | September 26, 2019

  As you can see from the other reviews, they advertise one price, waste your time, and then try to tag a bunch of fees on you. Not only is it bad business, but may also be a violation of Texas law (43 TAC 8.250). Highly recommend you do not buy from this dealer! Don't trust this group!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  These guys are crooks!

  by Jason from Dallas Texas | September 22, 2019

  Dealership sold a car as new that had damage and chose to hide and not disclose the car was damaged. Check engine light came on as soon as I drove off the lot, manager made an execuse that the light had water in the lights and can be fixed, very common…. He made every attempt to not mention the damage or let me reference it. Made attempts to fix as cheap as possible and damage still exists on the car. Stay away from these guys they are crooked!

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Volkswagen tiguan se 2019

  by Jose Arredondo from Arlington tx | June 01, 2019

  Mrs. Lopez was helpful and knowledgeable . I would definitely come back to purchase again. The overall experience was good.I was satisfied with the purchase.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Customer

  by M from Dallas TX | May 06, 2019

  Very knowledgeable and communicated well. Pleasant waiting room. Everyone was courteous and helpful. Oil changes and maintenance at the dealership have proven to cost less than going elsewhere and also include a quick check to make sure the car is running correctly for free, which is a great service.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  VW Beetle Maintennce

  by JeffB from Dallas TX | April 27, 2019

  Very fast friendly service! I was provides with quick updates and suggestions for additional optional maintenance items . Service was quickly concluded and checkout was also quick!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  #goseeluke

  by MKC happy from College Station, TX | December 01, 2018

  Luke Holland treated us really well and we got a fare price. Usually you don’t get both. The Lincoln is also a really great car, true luxury, especially for the price.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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