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Clay Cooley Volkswagen of Park Cities

5555 Lemmon Ave Dallas, TX 75209

(4.6 out of 5) 81 Reviews
536612320207713517

Call (888) 910-4565
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:30 am-5:00 pm
SundayCLOSED

Clay Cooley Volkswagen of Park Cities Inventory

Clay Cooley Volkswagen of Park Cities Reviews

Ratings and reviews of Clay Cooley Volkswagen of Park Cities are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Professional, Friendly Staff
    by Suzanne "Cajun Country" from Lafayette | August 31, 2020

    I had a great experience with Trae Canady, the Salesman which whom I purchased my Used 2020 4 Runner from this past weekend. Excellent service, professional and friendly demeanor and informative. He kept me informed every step of the way which assisted in making this process so much smoother. Thanks to everyone at Clay Cooley who made our experience a pleasant one!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT GET YOUR CAR SERVICED HERE
    by JCruz from Dallas | April 21, 2020

    Poor quality in repairs. I had to get the same service performed at another dealership. Clay Cooley would not reimburse me. They are nice and will seem competent. but you can get better service else where. I was overcharged and service did not have any lasting quality. Worse experience at a VW Dealer Service Center.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Cheer
    by Cheer,TX from Dallas, TX | December 24, 2019

    Great service! The man I spoke with on the phone was very helpful. My vehicle was serviced quickly. I was very satisfied with the service I received. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    TOTAL SCAM
    by JRAYJD from Dallas, Texas | September 26, 2019

    As you can see from the other reviews, they advertise one price, waste your time, and then try to tag a bunch of fees on you. Not only is it bad business, but may also be a violation of Texas law (43 TAC 8.250). Highly recommend you do not buy from this dealer! Don't trust this group!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    These guys are crooks!
    by Jason from Dallas Texas | September 22, 2019

    Dealership sold a car as new that had damage and chose to hide and not disclose the car was damaged. Check engine light came on as soon as I drove off the lot, manager made an execuse that the light had water in the lights and can be fixed, very common…. He made every attempt to not mention the damage or let me reference it. Made attempts to fix as cheap as possible and damage still exists on the car. Stay away from these guys they are crooked!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Volkswagen tiguan se 2019
    by Jose Arredondo from Arlington tx | June 01, 2019

    Mrs. Lopez was helpful and knowledgeable . I would definitely come back to purchase again. The overall experience was good.I was satisfied with the purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by M from Dallas TX | May 06, 2019

    Very knowledgeable and communicated well. Pleasant waiting room. Everyone was courteous and helpful. Oil changes and maintenance at the dealership have proven to cost less than going elsewhere and also include a quick check to make sure the car is running correctly for free, which is a great service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    VW Beetle Maintennce
    by JeffB from Dallas TX | April 27, 2019

    Very fast friendly service! I was provides with quick updates and suggestions for additional optional maintenance items . Service was quickly concluded and checkout was also quick!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    #goseeluke
    by MKC happy from College Station, TX | December 01, 2018

    Luke Holland treated us really well and we got a fare price. Usually you don’t get both. The Lincoln is also a really great car, true luxury, especially for the price.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Clay Cooley VW Park Cities
    by Linda customer from DALLAS TX | November 28, 2018

    My engine light was on following collision repair. Your service department ran a diagnostic and discovered damage that the collision center had overlooked. Your service department saved me a great deal of money by discovering the issue and sending me back to the collision center with documentation of what needed to be done. Thank you service department and thank you Dan.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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