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Classic Lexus Willoughby Hills

2551 Som Center Rd Willoughby, OH 44094

(4.9 out of 5) 128 Reviews
14064

- At Classic Lexus we are dedicated to a commitment of excellence. We ensure our customers always have the best possible service. Our passion is providing a world class ownership experience by sharing our customers thrill of owning and driving a new Lexus. So, please call 888-584-7144 or stop in and see us at our state of the art facility in beautiful Willoughby Hills, Ohio.

Call (440) 220-4498
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-3:00 pm
SundayCLOSED

Classic Lexus Willoughby Hills Inventory

Classic Lexus Willoughby Hills Reviews

Ratings and reviews of Classic Lexus Willoughby Hills are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Good deal and a great experiance
    by Russ and Nancy from New York | April 06, 2021

    We traveled from out of state to look at a car that had been hard to find. Manny Britnell and the Classic staff gave us a good deal with no hassles and got us through the process quickly to get us back on the road home with our new purchase!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Paula from Concord
    by Paula Doherty from Concord, OH | March 17, 2021

    Exceptional! My sales team was professional, friendly and knowledgeable. My salesman Mo Henfield quickly located the vehicle I was looking to purchase and I took delivery in three business days. His follow up after the sale has been....exceptional!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best dealership
    by Mir from Boardman, Ohio | March 17, 2021

    Everybody at this dealership is friendly, professional, and knowledgeable. They make purchasing the car very pleasurable no pressure. Would recommend them to anybody. Thank you Luka, Aaron,Henry,Brain

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent customer service!
    by Todd R. from Ohio | March 03, 2021

    Mitch and Aaron were great to work with! Very professional and helped through the whole process. The facility is spectacular and everyone is very helpful.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Natalie
    by Natalie from Mentor,Ohio | February 28, 2021

    What a great buying experience! My salesman was Michael A. And he was terrific. I was just looking around for a luxury vehicle and I ended up leasing it that day. The customer service is impeccable! They treat you like your royalty and don’t pressure you like most sales people. He listened to what I was looking for and he delivered. I will never go anywhere else! I also want to say the the sales manager Matt was wonderful too! He chatted with us and made you feel like you mattered. What a great experience! THANK YOU!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Satisfied customer
    by Antonio osborne from Warren, ohio | January 31, 2021

    The staff was very polite especially Mo and the manager and general manager. Thank you for a good experience. Happy Birthday to me.. Sincerely Mrs. Osborne

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2021 RX 350 Classic Lexus Review
    by Gary S from Erie,Pa | January 30, 2021

    Great Knowledgeable people. Luka Peric was our sales person and he was wonderful! I am a fussy buyer and ask detailed questions and research extensively and difficult to satisfy. Luka and the staff satisfied us completely!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Certified RX450h
    by Steve from Hudson OH | January 03, 2021

    Good no pressure process. Mike Britain spent a long time going over options and 2 cars I was looking at . Quick and easy negotiation, and car was set up fo me on delivery.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Lexus dealership
    by EyeDoc from Cleveland, Ohio | December 23, 2020

    Michael Arsham is a superb salesman, and very easy to deal with, always understanding the customer's needs. Management is great. Service is excellent with great follow-up.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Quality car dealership
    by Anna A from Cortland Ohio | December 21, 2020

    Very happy with our purchase/ lease this far. It is our first Lexus and Aaron helped us through the process. He was both friendly and professional and responded in a timely manner.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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