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Classic Buick GMC | Page 12

1400 E Interstate 20 Arlington, TX 76018

(4.6 out of 5) 125 Reviews
103720

May is Super Savings Month ! Get additional savings available on in stock preowned inventory. Contact us today to have savings voucher delivered directly to your smartphone or email. 817-375-3040 Shop with the most experienced staff in DFW. Industry leaders in volume sales shop one of the largest inventories in the southwest located minutes from DFW airport. Experience the difference today.

Call (817) 500-0690
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-7:00 pm
Wednesday8:00 am-7:00 pm
Thursday8:00 am-7:00 pm
Friday8:00 am-7:00 pm
Saturday8:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:30 pm
Tuesday7:00 am-6:30 pm
Wednesday7:00 am-6:30 pm
Thursday7:00 am-6:30 pm
Friday7:00 am-6:30 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Classic Buick GMC Inventory

Classic Buick GMC Reviews

Ratings and reviews of Classic Buick GMC are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Awesome buying experience
    by Ralph W. from Fort Worth | March 07, 2013

    Talk about an easy, exceptional experience buying a car! That's why I keep going back. I've bought two cars from them and next time I'm in the market for a car it will be the first and last stop for me. Everyone from the salesman to the finance manager to the GM of the dealership are all exceptional to work with. Quick, painless and the best deal around. Just the way it should be. Highly recommended!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    TYPICAL USED CAR SCAMMERS BEWARE!!!!!!!
    by Matt from Dallas, Texas | February 27, 2013

    BEWARE!!! READ THIS BEFORE YOU BUY!!!!!!! I just bought a used 2012 Chevy Cruze from Classic in Arlington! When this car was advertised on cars.com it was shown to have had XM radio. After purchasing the car, I realized that it in fact had been false advertised and sold to me by Matt. When I brought this to the attention of the dealership I was told by Matt that XM could not be added to car factory radio and that my options were to return the car or to allow him to install an aftermarket XM unit that would have stuck off the dash and had exposed wires. I found it hard to believe that this was only option and it seemed to be unacceptable of a GM branded dealer to offer such a cheap solution. I later checked with two other Chevrolet dealerships to find out that it in fact can be added in to the factory system. I now had not only been lied to originally about the cars features, but also again by MAtt about what could be done to rectify it! When I spoke to the Matt about this after finding out later the feature could be added.... he told me that they have no way to know what each vehicle has on it. They just enter the vin number into a software that bases their information on standard feature and their ads are NOT specific to the car your buying! BEWARE! However, I also know that they are able to lookup the specifics on each vehicle using GM Dealer World! These people know what they are doing as there are other reviews stating that they have also been the victim of mis-advertisement on cars.com. My issue was forwarded to Larry whom is supposed to be an executive of the dealership! He is the rudest of them all! This dealership does not know customer service. These people are non-caring! THEY ARE RUNNING A SCAM THAT THEY HAVE MADE LEGAL BY USING DISCLAIMERS THAT YOUR NEVER TOLD ABOUT!!!!!!!! Also, if you do buy a car with them make sure you make the finance department slow down and explain what they are charging you for!! They will rush through the paperwork and tack on a TON of hidden fees and un-needed warranties and take advantage of your excitement of buying a new car! BEWARE OF THIS PLACE ALL AROUND!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible service and extremely rude
    by Nate from Dallas | February 22, 2013

    Never going back to this dealership again. I made an appointment a day in advance to test drive a used car. I showed up the day of the appointment and found the car wasn't even on the lot. We then traveled to the detail center where the car was located to find all the seats were pulled out of the vehicle to clean the carpet. I drove 40 minutes to this dealership on an appointment to test drive the vehicle to be told i have to drive 40 minutes back home to wait until the next day to make another trip back and forth. On top of this, the salesman was extremely rude and acted like he did not care about our business with him. I will take my business somewhere that cares about their customers. I would not recommend this dealership to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Easiest Car Buying Experience Ever
    by Alan from San Antonio, TX | February 03, 2013

    I searched the entire State of Texas for exactly the car I wanted. Classic had just what I wanted at the best price in the state. I worked with Eli and he made us feel welcome, was helpful and courteous, and made our experience enjoyable. We were in and out in a flash and were grinning from ear to ear the whole way back to San Antonio. The next time I'm in the market for a car I'll save myself some time and trouble and look to Classic first.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome and simple experience...
    by John Faulkner from Arlington Tx | January 08, 2013

    Matt in used car sales sold me my used Denali truck. I have to say from the first phone call I made to the day I test drove the trucks I was interested in Matt made me feel like I was important to him and all my questions and concerns were addressed. I test drove three different vehicles with him on a very busy Saturday and not one time did he make me feel like I was putting him out. I took to heart all of his suggestions on what to purchase and drove away with a different vehicle then I originally was interested in package wise and found that I am ultimatly please beyond what I expected. Finance and delivery was very fast and efficient. Thank you all for a great buying experience. John F.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Made it so easy
    by Bettye Evans from Midland tax | December 23, 2012

    Really impressed with Mr Ledesma he made it so simple to buy a car I'm sure we will make another trip out there when its time for my husbands truck. I love my Rav4 and I didn't have to spend all of Saturday there. I was headed back to Midland before lunch.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The Best
    by Willie G from Fort Worth, Tx | November 02, 2012

    After going to other places to look for a SUV and not getting all the help I need. I came to CLASSIC Buick and Talk to Rob Holland and he got me into the SUV that my wife loved and got his Finance Dept. to help get my Payments just where I need them to be.Rob has the RIGHT STUFF he gose all out to help you and he dose not stop until you are happy. Word just don't say it all but I will say THANKS A LOT ROB for everything you did. I will be back again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Glad I went to Classic Buick GMC in Arlington!
    by Came from a Car Dealer Family from Corinth, TX | October 31, 2012

    I needed a "new" used car and found everything I needed at Classic Pre-Owned in Arlington. Not only did they have a 2011 Avalanche, my original choice - my sales guy Rob Holland found alternate choices that were all "on my OK list" after I found out my husbands new job (of less than 1 week) would not have the overtime hours/pay we were expecting. Rob spent the extra time to make sure my husband and I got a car we can afford & are happy with. I cannot thank him enough for helping us through the finance issues we faced due to job changes and lower income/credit ratings. Thanks Rob and Lupe!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Said I wouldn't go back...
    by Used Car Shopper from DFW, TX | September 09, 2012

    I went to look at a used car that online read like the manufacture brochure. Should have been my first clue. Got there and the car was very well used. Seats were broken and very well worn. Every time I started looking at something closely the sales person would ask a question totally out of left field to try and distract. Second clue. Decided to leave and the 'manager' was brought over to talk about fixing the seats. Basically I gathered it would not be looked at being fixed unless I purchased it. Last clue, I'm done. I have had too many things not happen after purchase that were supposed to be done. I tried to purchase a few years ago from another 'Classic' and had similar yet still off-putting results. I thought a different location might be different all around. Nope. I'm done trying to buy from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great pre-owned car; great buying experience!
    by BusyMom from Arlington, Texas | June 29, 2012

    I do not like shopping for cars and dread the experience. However, salesman, Rob Holland, made my my recent purchase a truly pleasurably experience! I got the car I needed for my family at a price that fit my budget. My 2009 Traverse is amazing!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 111 - 120 of 125 Reviews