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City Auto Sales, LLC

4932 Elmore Rd Memphis, TN 38128

(4.5 out of 5) 204 Reviews
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***COMPARE PRICES AT THE SOUTH'S LARGEST WHOLESALE AUTOMOBILE DEALERSHIP WWW.CITYAUTO.COM***

Call (888) 373-3169
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-7:00 pm
Wednesday8:00 am-7:00 pm
Thursday8:00 am-7:00 pm
Friday8:00 am-7:00 pm
Saturday9:00 pm-6:00 pm
SundayCLOSED

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City Auto Sales, LLC Inventory

City Auto Sales, LLC Reviews

Ratings and reviews of City Auto Sales, LLC are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Lisa19
    by Lisa Pritchett from Holly Springs, Mississippi | January 13, 2021

    Antwon Nicholson was a very nice salesman and very helpful with explaining the process. We asked questions and he answered very thorough. We will recommend

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Superb customer service
    by Tonya Johnson from Southaven, MS | December 29, 2020

    Citi Auto is a place of excellence. Even though we’re in the year of Covid, I could tell that I was greeted with a smile. I felt welcomed with open arms. There was no pressure to buy. It took less than an hour to get my dream vehicle! Thanks to you all!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car Salesman/
    by Antwan Nicholson from Memphis TN | December 23, 2020

    Thanks Mr. Antwan Nicholson for going strong to sure i had a nice ride thay fits me and it does. What Christmas it gonna be!!! Thank you for and your staff for making that i was taking care of!!!Merry Christmas

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Satisfied!!
    by AARON CALHOUN from Cordova, Tn | December 18, 2020

    This was my second coming to C.A. Ms Teresa Mallory was our sales person, she was nice wasn’t rushing us to make a decision very patient. I test drove four trucks before I made a decision, what I chose I’m very satisfied with. Thanks to all the staff of City Auto for working with us on this.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Extra help for Extra Tall
    by Tall Kid from Memphis, TN | November 07, 2020

    Butch was very patient, kind, and knowledgeable. It took a lot of patience to find a vehicle to fit my very tall son. We were successful after many many sit to fit tries. My son is very happy with his SUV!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Boo Wilson from Nesbit, MS | October 28, 2020

    I found a vehicle on their website, and filled out the very short credit application. Within a couple hours, a deal was made over the phone, and my vehicle was delivered to me. I couldn’t have asked for a better buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent experience
    by Jim from Murfreesboro Tennessee | October 25, 2020

    I went to city auto of Murfreesboro looking for a used truck. As soon as I walked in the door I was greeted with smiling faces and professionalism. I told the receptionist what I was looking for and she introduced me to Trace. Trace was outstanding,I told him what I was looking for and in a matter of minutes he took me to see a variety of options. Not one time did he try to pressure me, it was like I was talking to a friend and not a salesman. I can’t say enough about Trace he’s at the top of his game. I ended up buying a truck from city auto. From start to finish I had a great experience with them. I would also like to say when it came to financing Richard was great,he was very professional and listened to what I had to say and we got a deal done. Thank you all for making my experience awesome. I would recommend city auto to everyone looking for a vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used car for our son
    by City Auto from Memphis, TN | October 16, 2020

    We were referred to a sales man. the day we went up there he was not there, so not having seen this sale person before we got a kind sales man called Kirk Catron. Super nice guy. Showed us some cars that were in our price range. After test driving and talking to him we came back the next day and got our car. No pressure no hee hawing around. Pleasant experience! If you need a car talk to kirk he will take care of you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    10-10-20
    by Shawn Lee from Germantown | October 12, 2020

    Incident Date: 10/10/20 I have had a business relationship with City Auto for many years, and have not only purchased over 30 vehicles, but have referred many friends and business acquaintances to City Auto for all their auto needs. During a routine visit to City Auto, I decided to purchase the Challenger I had discussed with my salesman, in addition to the Mercedes van. As usual, I requested a test drive of the Challenger, because it is a performance vehicle, as I had decided to purchase the car. Let the record show I've never test driven a car I did not purchase. During test drives, my routine is to drive the car and assess its performance abilities prior to purchase. On this particular day, during the test drive, my salesman was asked to immediately return the vehicle to the lot. Upon arrival to the lot, a manager aggressively approached the car and asked for the keys. This particular manager did not greet me nor did he ask any questions. He was extremely rude, unprofessional, and outright disgusting towards me as the customer. Due to this rudeness and disrespect, the conversation escalated after his unwarranted rude behavior. I then proceeded to tell my salesman I would now squash both deals, for the Challenger and the Mercedes van. The manager then asked me to leave the lot and sent my salesman home on a 3-day suspension. I see that the loyalty I have committed to City Auto over the years has had no value. If this is the new management style of City Auto, where management cannot fathom to see someone of color, such as myself, purchase multiple vehicles, then I will gladly take my business elsewhere. As I'm sure this relationship has ended, I would advise senior management to take a good look at your management team if you are in the business for profit. NOTE for whomever is reading this review: As a company man, and City Auto being a for-profit company, why would a manager send a top salesman home on suspension, simply because the salesman didn't agree with the manager's aggressive antics against a customer?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    MrRay
    by Kenneth Ray from Hopewell Va | October 03, 2020

    Everything was good I was treating with the utmost respect by everyone there an the buying process was 2nd to none by Moe on up to the financial part of the deal

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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