Charles Boyd Chevrolet Cadillac Buick GMC, Inc.

Charles Boyd Chevrolet Cadillac Buick GMC, Inc. Reviews

Ratings and reviews of Charles Boyd Chevrolet Cadillac Buick GMC, Inc. are from Cars.com

• (5.0 out of 5.0)

  Best buying experience ever!

  by Niels from Triangle, NC | August 09, 2020

  I was on the hunt for a 2019 VW alltrack, not an easy find. Charles Boyd has one and we loved the looks of it. Upon our arrival for the test drive, the car was washed and ready. And it was perfect! The buying process after was as smooth as can be. Fair on pricing for both the VW as our trade in, the financing piece was easy and I was out the doo within 90 minutes all in! Bobby and the team did an excellent job!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  bad service techs

  by Bobby w from henderson nc | May 15, 2019

  put too much oil in my sierra half way cleaned throttle body ... they did correct issues service manager tells me overfill wouldnt hurt engine ... the owners manual says otherwise ... even if he is right i have lost my confidence in their service techs and i will not be going back .

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Nice Folks

  by Donald E Williard from Nashville, NC 27856 | December 29, 2018

  Nice folks just not very good prices. I need a good deal since I am retired and have time to shop around. I thought Charles Boyd said the were just down the road from the high prices

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  1 bleu

  by 1 bleu from VIrgilina, Va. | June 14, 2018

  Diane Asher was so nice and helpful to us. She took the time to describe the vehicle and how much room it had. We were carrying grand children to ballgames and the third seat worked great. We felt safe in the big vehicle and it has so many safety features that Diane pointed out. We will continue to do any and all service work with this dealership. Tim Hays was also nice and pleasant ready to answer any questions. I am recommending this dealership to my family and friends.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2018 XTS Cadillac

  by ROBERT EGERTON from Franklinton ,NC | June 12, 2018

  EXCELLENT ! The salesman and all the management staff were very friendly and helpful. Mr. Boyd and his team gives his customers the Best Deals possible. That's why we keep coming back.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome

  by Milagros Camacho from Henderson, NC | April 14, 2018

  Love service at Cadillac. Thank you Anthony Steed for your service and thank you Diane Asher for caring for your customers.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  oil change and regular service

  by Joseph Benjamin White from Oxford,NC | March 09, 2018

  Service personnel were very helpful and knowledgeable and my overall experience was good!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Excellent service team!

  by Joe from Bracey, VA | August 26, 2017

  As always the Boyd service team went above and beyond expectations! A special thanks to Tim for ensuring that I was 100% satisfied. Looking forward to purchasing my next vehicle at a Boyd dealership!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  2012 silverado

  by Jeb80 from Petersburg Va. | June 18, 2014

  Nice people! Excellent service!!!!!!! Good product

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very Pleasant and Positive Experience!

  by Betty from Goldsboro, NC | October 04, 2013

  After locating this vehicle on Cars.com I drove to Charles Boyd Dealership to see the vehicle which was about 70+ miles from my home. I spoke to the internet sales manager prior to making the trip, Mr. Bobby Orr was very helpful with information. Upon arrival I was greeted by Mr. Orr, we checked the vehicle and took a test ride. Mr. Orr was very knowledgeable and helpful with the purchase of my vehicle the paperwork was completed efficiently and quickly. Mr. Orr is an excellent representative for Charles Boyd Dealership, I felt no pressure, it was a pleasurable positive experience.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
PreviousNext
12
Displaying 1 - 10 of 11 Reviews