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Champion Chrysler Jeep Dodge RAM

9655 E Firestone Blvd Downey, CA 90241

(4.6 out of 5) 103 Reviews
24255

All new car SPECIAL PRICES include manufactures rebates. One of the LARGEST inventories in Southern California. With access to over 3,000 vehicles. Don't drive all around town, save time and money by shopping CHAMPION CHRYSLER JEEP DODGE AND RAM. We also have a great used car department.

Call (877) 820-1239
Hours of Operation
Monday8:30 am-10:00 pm
Tuesday8:30 am-10:00 pm
Wednesday8:30 am-10:00 pm
Thursday8:30 am-10:00 pm
Friday8:30 am-10:00 pm
Saturday8:30 am-10:00 pm
Sunday8:30 am-10:00 pm
Monday7:00 am-10:00 pm
Tuesday7:00 am-10:00 pm
Wednesday7:00 am-10:00 pm
Thursday7:00 am-10:00 pm
Friday7:00 am-10:00 pm
Saturday8:00 am-10:00 pm
Sunday8:30 am-10:00 pm

Champion Chrysler Jeep Dodge RAM Inventory

Champion Chrysler Jeep Dodge RAM Reviews

Ratings and reviews of Champion Chrysler Jeep Dodge RAM are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Please don't go there! Unprofressional
    by zha from Los Angeles, CA | September 11, 2020

    I brought a brand new 2020 car with them. On the first day of driving home, driver side sun visor fell off without any reason. Then I texted the sales rep that sold me the car, then he told me I need to make an appointment with service department to get it replaced. So I made a phone call to make appointment the next day. Then they scheduled me for appointment on 9/10/20 at 11 AM. I came on time at 11 AM, but no one helped me just let me stand there for 16 mins. Then someone finally helped me and told me they need to investigate the problem of this fell sun visor and estimate time NEED is 3-4 HOURS. Then I waited for 4 HOURS straight without anyone letting me know any update with my car. So I asked after 4 HOURS wait, then the service advisor told me we don't have the part and need to order it. Do you want to keep the car here or to take it home until the parts came. I waited for 4 HOURS just for them to find out the part is not available to replace. I know its broken and that's why I brought here to service. Its just a sun visor, not some complicated mechanic problem that need LOT OF TIME to identity. I will suggest anyone who have any other choice to go to other dealership buying a car or service your car. PLESE GO. In case you have no choice but still going, THE UNPROFESSIONAL SERVICE ADVISOR INFO IS HERE( SERVICE ADVISOR#3231, NAME: CARLOS QUINONES)

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Cheats
    by Matthew from Burbank, CA | July 20, 2020

    LIERS had me drive 2 hours to not sell the car for the ADVERTISED price. Stay far away if you value your time or money. Scam artists reported to the state for false advertising I recommend yo do the same

    Customer Service
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Frauds
    by Jeeper from California | April 05, 2020

    Crooked cheats!! False advertising to get you in!! $20,000 increase when you get on the lot is ridiculous!! Don’t support garbage like them!! We all deserve better!!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Robin gray
    by Robin Gray from California | February 06, 2020

    Hector jacinto of Champion Chrysler in Downey is the Best sales men He explain all the details of our car Trading my car in and put a down payment down and got my notes where I want them

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Rude!
    by Chadwick Butler from 29 Palms,CA | February 05, 2020

    RUDE. After inquiring about purchasing a vehicle on their site, I received a call back, in which I was hung up on with no one saying a word. I called back, only to be put on with a very RUDE salesperson, who didn’t understand why I’d be upset about receiving a hang up call, and the proceeded to ask where I’m from. I told him Twentynine Palms, which is a large marine base, and he said “that’s why you act like you do”, as if I had the attitude problem. Does this dealership have a problem with communities with military bases or populations? Avoid! Rude, demeaning; awful!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible Sales Manager
    by ProfH from Santa An, Ca | November 07, 2019

    visited this dealership to purchase an advertised used high end vehicle. I should have thought twice about conducting business for a high end vehicle here, but since the car was priced well I considered giving them a shot. After talking to a pleasant young lady on the phone I scheduled an appointment to come see the car. When I arrived I was met by a very young salesman who notified the woman I spoke with on the phone that I was there. She came out for a second and passed me back to the young man. He then showed me the car. I knew the car had extremely high mileage and figured that was why it was priced aggressively. However, since it was a weekend vehicle I didn't care that much about the high mileage. What I didn't know and what was not disclosed in the advertisement was the extensive damage to the vehicle. The 4 year old car had a severely torn and peeling driver seat, a wrecked rear bumper (size of basketball but not on the CarFax), scratches all over and a continuous deep to the metal key mark along the passenger side quarter panel and two doors, among some other issues. I should have left at this point, but I stayed to see if I could get a better deal. Once I sat down in the office the desk manager came out and told me that all of the items I had noted were already taken into consideration when they priced the vehicle. After talking with the desk manager we came up with a reasonable offer (only a few hundred under the asking price). However, when the desk manager presented the offer to the sales manager it was rejected with no counter. The desk manager seemed surprised and apologized for misleading me. I left the dealership to think it over, because it was still a decent price. About the time I decided to go ahead and pay the advertised price, I received a text from the desk manager wondering if I was still interested at the advertised price. So I asked him for the Out the Door price which includes taxes, registration and doc fees based on the advertised price. I told him I was still in the area and wanted to know the total price so I could notify my financial institution of the purchase. He said he would call me back. I waited, but never heard back from him so I called and spoke to someone else who would also said they would get back to me. I waited again for a couple of hours then called again. The sales Manager Martin Villalobos answered the call this time and he was extremely rude and unprofessional when talking on the phone. He was eating and speaking slang like we were on the street corner. He didn't identify himself until i asked who I was speaking with and his tone was extremely condescending. I told him I was looking for the Out the Door price so I could organize my finances. He reluctantly gave me a price on the car, but it was off from my figures. So I asked him to explain the details. He became defensive, interrupted me, began talking over me, using profanities, screaming and attacking me. He obviously didn't want to sell me this car. However, I maintained my cool and told him that I would never buy a car from someone who lacked decorum and basic customer service skills like him. I don't know what set him off but this guy has some serious issues. I can't believe this dealership has someone with his temperament working with customers. The employees even seemed frustrated with his process and approach. When I was at the dealership one employee made a comment to another employee that he was the only manager working and was stressed. He's probably overworked. More importantly, this is probably not the right job for his personality and its proving to be too much for him. With that said, there is no excuse for the way he talked to me as a customer. I wasn't rude or disrespectful at any point. I also told him I would be following up with the dealerships owner (Paul Aetebarra), the President of the parent company CMDA (Ralph Martinez) and anyone else who will listen to let them know about my experience.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Sonia Figueroa from Downey, CA | April 25, 2019

    Thank you Daniela and Egard for an easy process. Definitely coming back for our next car! They made it so easy and stress free. We bought because Daniela was so attentive and didn't push anything on us.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Martin Ahumada
    by Belen santos from CA | April 02, 2019

    Very good service, and very nice. Was always asking if everything was ok. I showed him what I wanted, and they had it. Will definitely recommend to family and friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Pictures are not updated online!!!!
    by Mark Mazz from Phoenx AZ | March 03, 2019

    Nice staff but....I flew in from Phoenix, spent money and time hoping to return with the Golden Eagle Edition Wrangler. Show up and they altered the car from the advertised pics!!! They actually removed the factory decals yet didnt discuss this with me on the phone knowing I was from out of state! or update website photos!!! I spent a few hundred dollars to fly there then doubled it by flying back empty handed. Absolute waste! Dont alter the factory condition unless the signing customer asks! Ruined the whole look. Golden Eagle yet they remove the eagle but false advertisement with old photos :(

    Customer Service
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Not $1 off sticker price.
    by Hooligan357 from Orange,CA | February 15, 2019

    I went in after work after seeing a 2014 Chevy Silverado on cars.com. I met with Paul R. who greeted me at the door ,answered all my questions, and went on a test drive with me. We sat down and threw some numbers, well I threw some numbers. I sent an offer and Paul went to the "deal making" room and came back with NO counter. The "man" said that its priced as low as they can go. Well its been sitting there since 5/18, you might want to atleast TRY to make a deal. A nice down payment, great income, and a 802 fico just walked out the door. Just wasnt meant to be, but the dealership was clean and professional! Paul was extremely helpful in answering all my questions.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
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