Auto.com

Central Florida Toyota | Page 4

11020 S Orange Blossom Trail Orlando, FL 32837

(4.7 out of 5) 866 Reviews
102996

We're Here For You! You Health and Well-being is Our Top Priority: Shop in the Showroom or Online, Pick-up or Drop-off available for Sales and Service, Entirely Online Buying with Home Delivery Available. Contact us for details at 866-412-7496

Call (866) 412-7496
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday11:00 am-7:00 pm
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday7:00 am-5:00 pm
Sunday9:00 am-3:00 pm

Central Florida Toyota Inventory

Central Florida Toyota Reviews

Ratings and reviews of Central Florida Toyota are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience
    by Guillermo Lozada from ORLANDO | June 22, 2020

    I was not planning on getting a car that day, but the Toyota team gave a great deal. Gregory the sales agent was friendly, knowledgeable and made things easy for me and my wife. His manager understood what we need it and was able to get it done. Andres from the financial department was friendly, knew was he was taking about, and made the last part of buying a car just like having a conversation with friend. Thank you , I am satisfied customer , probability coming back soon with my mother.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    AWESOME SERVICES
    by jose amoroso from Orlando | June 19, 2020

    Toyota central Florida's staff is there to help and do the extra mile in providing the awesome buying experience... specially George together with his manager Jose. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service-Recall
    by Jimmy from Orlando | June 18, 2020

    Mrs Cierre Pierce was very professional, prompt and friendly throughout the process. She was detailed in the service process, wait time and method of communication.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent sales personnel and lease experience!
    by Razor Jim from Orlando | June 14, 2020

    Leased my 2nd vehicle from them. Each experience was easy. 1st lease was with DJ and the 2nd lease was with DJ and Sebastin. Both were courteous and knowledgeable. No pressure and got answers on everything I asked about. I shopped a different Toyota dealer and even thou the sales rep was great, the manager was not interested in working a deal for me. When it’s time to replace one of my vehicle, I’ll be returning to Central Florida Toyota and meeting with DJ and/or Sebastin!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Surprisingly great experience
    by John Marshall from Davenport, Florida | June 13, 2020

    I was very impressed with Shaheem Chung. I expected the hard sell, high pressure approach that I always encountered in other dealers. There was none of that. It was a totally laid back purchase of my new Camry. Shaheem didn't flinch when I arrived intending to look at used cars and switched to looking at new ones. Told me what he could do and he delivered. All in all, an excellent transaction.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Never give me the second key
    by Luis Gotera from Orlando | March 27, 2020

    I bought a Corolla and only give me 1 key I go there several times and never give me the second key. And the service there are liers I change the cabin filter my own and they put me a old one and says to me than I need to replacement.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bueno familia y amistades recomiendo la Toyota
    by Edith collazo from Kissimmee fl | March 14, 2020

    Muy contenta con el Servicio que me dieron gracias. El señor Bautista por ayudarnos con nuestro carro y siempre explicarnos todo Los detalles con los dos

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Toyota Corolla 2020
    by Toyota Corolla 2020 from Orlando, FL | February 26, 2020

    Laura Duenas attended us excellently great. Was kind, professional, and attentive. She was at our side always. When we got there,we were still outside in the parking, when she came to greet us and give us her help.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do Not Trust Sales Staff
    by Disappointed Buyer from Gainesville, FL | February 13, 2020

    On November 12, 2019, I purchased a used vehicle for my daughter from Central Florida Toyota. We initially met with Alex Quiliche in sales. I had talked to him earlier in the day to confirm the vehicle we were interested in was still available since we would be driving two hours to get there. When we arrived he said he would get the vehicle and didn’t return for 20 minutes (the lot is not that big). While we were inspecting the car, he told us all fluids in the car had been replaced and it was checked for safety, mechanical and electrical issues. He said that was done for all of their vehicles even used cars. I noticed that there were 2 battery charges in the trunk and asked if there was a problem with the battery – he said no that it was good. (The car was running when we came out to see it. My daughter turned it off and it did start right back up.) The windshield washer fluid did not spray and my daughter said that could be a deal breaker (it didn’t work on her last car either), but Alex said it worked, and would be filled when they filled up the gas tank if we bought the car. We decided to buy the car and Alex said he had another customer waiting so DJ Salkov would finish up the paperwork. When we were finishing up, we asked DJ about a second key. He said Alex was getting it from the prior owner and would send it to us. When my daughter got in to drive home, the gas tank was not full. She checked the windshield washer and it was not working. DJ took it to the service department and filled both. When he came back he said the service guy told him the sprayer was still not working, but the pump was good and there was air coming from the nozzles so there was probably a little debris in the hoses and she should just turn on the sprayer a few times and it would clear. My daughter tried the sprayer while we drove to dinner a few miles away. The sprayer didn’t work. I called DJ from the restaurant. He said the service department was closed, so he would call me the next day. The next morning the battery barely started. We took it to an auto store to have it tested. I was standing next to the guy when he was going to check it and the battery cables weren’t attached to the battery – they were just sitting on the posts. He tightened the cables and told my daughter to drive it around to see if the battery would charge. It did not and we had to buy a new battery. While at the auto store I also had him check the windshield washer sprayer. He said the pump was not working. I called DJ and he said he would talk to a manager about the battery and pump, and ask Alex about the key (He said Alex had to call the prior owner about the key because he spoke Spanish). I then took the car to a local mechanic to double check the pump - it was dead. He also said it did not look like any fluids had been changed. He said I should ask for the service report. I called the Central Florida Toyota Service department and was told there was no service report – no work had been done on the car. I did not get a call back from DJ so I called Alex and he said there was no extra key. He said I would need to talk to DJ about the other problems. I called DJ and was told he would talk to his manager and get back to me. No one called back. I called several times over a week trying to reach a manager and was finally referred to Maggie, a customer service manager. She said she would have the sales manager, Vinnie Machado, call me. Vinnie did call and said they would reimburse me for the battery and he would talk to sales about the windshield washer pump. He didn’t think they would do anything about fluids. Vinnie called four days later and said they would cover the battery but nothing else. I was told that the car was priced taking into account the condition, and since it was sold “As Is” nothing else would be covered even though we were clearly lied to about the condition of the car. Complaining to the corporate office did not help.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bautista Rodríguez the best salesmen
    by Gabriela sandoval from Kissimmee | February 10, 2020

    Excelente atención muy profesionales siempre dispuestos a colaborar y hacer los mejores números para entrar caminando y salir manejando tu toyota. 5 estrellas para todo el equipo

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 866 Reviews