Castle Chevrolet of Villa Park

4.4

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

103 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Castle Chevrolet of Villa Park are from Cars.com and DealerRater.com

1130 reviews

Great experience

5.0
by Jonathan Flores on Sep 21, 2022

Alex Rocha was a very helpful sales consultant from the start. Me and my dad just recently picked up a Chevy Silverado without any issues and in a timely manner thanks to this guy. Really knows what it means to provide great customer service.

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your kind and thoughtful review, Jonathan! We really appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience, as they will believe customer reports more than they will us. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Castle Chevrolet, keep truckin' in that new Silverado!

Professional and courteous.

5.0
by Char Patterson on Sep 14, 2022

Best level of service I received in awhile. My service advisor kept me informed with status of my service repair.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Castle Chevrolet of Villa Park! If there's anything else we can do for you or your vehicle in the future, please don't hesitate to reach out and contact us. We are always willing to work with our customers no matter their needs or circumstances! Thank you again for such a stellar review, Char.

Great Experience

5.0
by MARY GOODEN on Sep 14, 2022

I went to another dealership prior to this one, but things didn?t work out. Everything went so smoothly at this dealership from the beginning to the very end, which is why I purchased my new vehicle here.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to be of service to you again in the future. Best wishes, enjoy that new ride, and come back to Castle Chevrolet of Villa Park anytime you have any future needs! Thank you so much, Mary.

Eddie Nikpouri gets my highest rating

5.0
by Joe L. on Sep 06, 2022

Sold my car to them. Eddie Nikpouri was wonderful from start to finish and made the process very easy. Was very pleased with how much money I received for my car.

Customer service 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Joe, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Castle Chevrolet -Great Service Team

5.0
by John Baio on Jul 22, 2022

I have been to several GM dealerships. Castle is honest about what needs to be repaired. Friendly and professional service team too.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi John, Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Castle Chevrolet of Villa Park

New Camaro

5.0
by THOMAS FLOYD on Jun 30, 2022

Easy to deal with worked a deal and was out in my new car quickly

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Castle Chevrolet, enjoy that ride!

Wasted my time

1.0
by igmms on Jun 25, 2022

Scheduled an appointment to see a corvette. After driving 40 minutes to see the vehicle I was informed that it sold the night before and was told it was because the online guys make the appointments and they don’t get info for 24hrs.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for reaching out to Castle Chevrolet of Villa Park, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.

srsstavros@comcast.net

5.0
by Sandra Stavros on Jun 04, 2022

Really appreciate the people who work there. Harry loves his new Cherolet! Overall a great experience!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Sandra, We're happy to hear you had such a positive experience with our team! Thank you again for choosing Castle Chevrolet of Villa Park and we hope to see you again.

Worst experience I ever had they wouldn’t let me use my

1.0
by gtraub on May 07, 2022

Worst experience I ever had they wouldn’t let me use my General Motors discount which is bargain in the UAW agreement with General Motors. Just another way for them to get more money from people.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

They would not let me use my gm discount.

1.0
by gtraub on May 05, 2022

They would not let me use my gm discount. The discount that gm gave all employees under the UAW contract. That is what made me not by from them. You can get emails from me at any time.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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