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Carson Toyota | Page 15

1333 E 223rd St Carson, CA 90745

(4.8 out of 5) 145 Reviews
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With 800-900 new Toyota and Scion vehicles in stock and incoming, and a huge variety of used cars and trucks, we are able to give you a better selection and variety than anyone else around! Reach Ibrahim @ 310-522-2315.

Call (310) 507-1520
Hours of Operation
Monday8:30 am-9:00 pm
Tuesday8:30 am-9:00 pm
Wednesday8:30 am-9:00 pm
Thursday8:30 am-9:00 pm
Friday8:30 am-9:00 pm
Saturday8:30 am-9:00 pm
Sunday9:00 am-9:00 pm
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-5:00 pm
Friday7:00 am-5:00 pm
Saturday7:00 am-4:00 pm
SundayCLOSED

Carson Toyota Inventory

Carson Toyota Reviews

Ratings and reviews of Carson Toyota are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Super positive experience
    by Mike-o from Torrance, California | January 26, 2014

    The fleet and internet director sure knows how to make a customer happy. All around great purchasing experience. If you want to buy a car make sure you look for Bubacarr Batchilly (Chilly) at Carson Toyota

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible customer service
    by Tobster from Los Angeles | August 12, 2013

    Horrible customer service from their internet salesperson Paul Dozier. We got pricing through the internet which was the easy part. But when we arrived Paul was uninspired to show us the selection of vehicles. He was not interested in being a good sales person, as he put it "I don't walk the lot, if you want to do that, there's other salespeople that can do that for you". He kept saying he does all his work on the computer. Yet he was not knowledgable about any of the options available. HIs attitude towards the entire process was poor. Sensing frustration that we were asking questions the couldn't answer, at one point, we had to ask if everything was okay. He kept saying things like "I don't know what to tell you" and "This is what it comes with"... all great responses of a good sales person. At this point, he became defensive. Subsequently, he got so flustered at his lack of knowledge and patience that he decided to pass us along to another sales person. Mind you, we had only been on the lot for not more than 20 minutes at this point. He just couldn't resist telling us why he decided that he couldn't work with us on the deal. He was simply afraid that we would give him a bad survey. He said "I can't afford a bad survey". Fortunately, these days the manufacturer and the dealership to some degree rely on these after the sale surveys to base a certain portion of the sales persons compensation. Isn't the purpose of the survey to reflect an honest opinion of how the sales person actually did? If he did a good job showing the car and provided good customer service, then he deserves a good survey report. If he was impatient, rude and not knowledgable about the car, then he deserves a bad survey. In this case, Paul Dozier was trying to cheat the internal Toyota system by cherry picking customers and bypassing the ones who he thought would give a bad survey. What he should be doing is to be trained in customer service and product knowledge. Unfortunately, he was more concerned about his survey. Whether you buy your car from Carson Toyota is up to you, but be warned about dealing with Paul Dozier. If you do end up buying a car from Paul, please do not throw away the survey. It is an import part of the sales process. If he treated you with respect and provided good service, then give him the correct marks. If he did not know the product or provided bad customer service or didn't explain the options of the car or simply took the time to answer your questions, then do him a favor by giving the appropriate marks on his survey. The survey is a valuable tool that the customer has to really make a difference on how average people are treated these days. Please don't think your opinion does not matter, you have the power to make a difference.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    They know how to make things easy for the customer
    by Dawn from Carson,CA | June 05, 2013

    The finance department worked with me and the sales person did his best to make sure to get me into a car that would work best for me and my family. The sales and finance department really work well together at Carson Toyota. They know how to make things easier on the customer, by working together.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Diane, Jane, and Oscar treated us amazingly
    by Carson Toyota from Carson | May 20, 2013

    We were very pleased with the way we were treated at Carson Toyota. We also really enjoyed working with Diane, Jane, and Oscar. What a great staff!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst dealer in southbay
    by Jayson from Long beach, ca | February 26, 2012

    Worst customer service. Dishonest, disrespectful, rude sales personnel... Buyers of new or used cars be careful at this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 141 - 145 of 145 Reviews