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CarMax Tucson - Now offering Curbside Pickup

4755 N Oracle Rd Tucson, AZ 85705

(3.8 out of 5) 6 Reviews
183181

Call (520) 829-4548
Hours of Operation
Monday10:00 am-9:00 pm
Tuesday10:00 am-9:00 pm
Wednesday10:00 am-9:00 pm
Thursday10:00 am-9:00 pm
Friday10:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday12:00 pm-7:00 pm

Coming Soon!

CarMax Tucson - Now offering Curbside Pickup Inventory

CarMax Tucson - Now offering Curbside Pickup Reviews

Ratings and reviews of CarMax Tucson - Now offering Curbside Pickup are from Cars.com

Overall
3.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Wonderful experience
    by Ros from Tucson | January 10, 2021

    I went in yesterday to purchase a used car after doing a preapproval application. I wanted to see 5 cars so I knew it might be time consuming but I was actually wrong. They gave me Ros as my salesman and he quickly led me to each car. He was very efficient, while I looked at one he would get the next one open and ready to view. He had great knowledge between the difference in cars as well. He was wonderful at accommodating myself and my husband but what impressed me the most is what happened after my purchase. When we arrived home my husband realized he had lost his wallet. Ros went to great lengths to painstakingly recheck each car and all our footsteps during our visit. He called several times with an update as well. We did end up finding the wallet and we are very happy. Our salesman was amazing, wonderful experience, way to go above and beyond each step of the way. We are both currently carmax customers and they now have earned our business for each future car as well as recommendations to anyone we know! Thank you Ros and carmax for a great car buying experience!

    Customer Service
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    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Missy
    by Susan Jones from Tucson | June 15, 2018

    Excellent customer service. Lots of inventory. Prices are fair. I would recommend new customers to dealership. Friendly group people. Would come back again thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    good, but nothing special
    by Rhamza161 from Tucson, AZ | October 13, 2017

    looking for a particular car, they had it in stock one day and sold it the next. Sent them an e-mail and they responded within minutes, unlike any other delaership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Rude and overpriced
    by Brian from Tucson | September 13, 2017

    First they tell me they have a car I inquired about. I go to test drive and it had been sold the day before. They neglected to mention, but were kind enough to bait and switch me. I expressed dissatisfaction with the tactic and the salesperson said "well aren't you a pleasure to work with"- needless to say, there was no purchase made. Likely never one in the future either

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    overpriced
    by Stella from Tucson, AZ | August 16, 2017

    Car I wanted appeared to be overpriced after I checked Edmunds True Market Value. After reading about the "no haggle " pricing mentioned in ad I didn't even bother to go into dealership. Got plenty of emails and calls from salespeople, maybe too many...

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Carmax for Dodge Charger
    by All Luxury for me from Tucson, AZ | August 04, 2012

    armax sales people were wonder to work with. No pressure, just their desire to show you a car that you would be interested in. Our salesman showed us the car we wanted and after the test drive, choose to look for something else. He inquired to our desires and slowly narrowed down the types of vehicle we might likie based off of our comments. We went from a Dodge Charger to looking at luxury type cars. Very easy to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 6 of 6 Reviews