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CarMax Modesto - Now offering Curbside Pickup and Home Delivery

4300 McHenry Ave Modesto, CA 95356

(3.7 out of 5) 3 Reviews

Call (209) 857-3241
Hours of Operation
Monday10:00 am-9:00 pm
Tuesday10:00 am-9:00 pm
Wednesday10:00 am-9:00 pm
Thursday10:00 am-9:00 pm
Friday10:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday11:00 am-7:00 pm

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CarMax Modesto - Now offering Curbside Pickup and Home Delivery Inventory

CarMax Modesto - Now offering Curbside Pickup and Home Delivery Reviews

Ratings and reviews of CarMax Modesto - Now offering Curbside Pickup and Home Delivery are from Cars.com

Overall
3.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Satisfied
    by Dale Allen from Chowchilla, Ca | March 14, 2020

    My overall opinion on CarMax was that I was very satisfied. I definitely never had such an easy and simple car buying experience.i would Recommend CarMax to anyone and everyone

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    no title, a regular customer that is retired.
    by Rod from Modesto, CA. | August 20, 2018

    The sales associate was very polite, knew her information regarding the vehicle I wanted to purchase and worked with me to accommodate my schedule which had to be changed a couple of times.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible Customer Service
    by susan morganti from Modesto | December 22, 2017

    We contacted your dealership almost a week ago in regards to an SUV we had seen on your website. We were contacted immediately by "Tony" however, it went down hill after that. After several calls on our part and finally getting a call from him on Thursday evening at 9 pm, we were told that we could see the call today - Friday. We made an appointment at 1:00 since he said he would not be in until noon and worked until 9. When we arrived we were handed off to another person who stated that the car was in the back lot and she would have to go get it. Really? We have an appointment and the car is in the back lot. We proceeded to wait and wait and wait for the car to be brought up front. We had decided to leave and as we were approaching the door, she approached us from the back and said the car was on the side. I proceeded to say to her that I felt their service was lacking and we were leaving. She then stated that the car was "jammed" in the back and it took time to get it out since it had just come in last night. I stated to her that it was the afternoon and they knew we were coming since we had an appointment. That apparently CarMax really did not need our business and that our time and money were unimportant. She then proceeded to say, "do you want to see the car now"? I said NO. I told her that with it being only a few days before Christmas, our time could have been put to better use than having it wasted by your dealership. We left. Boo on CarMax. There are more than enough dealerships that have no problem wanting to help me and that want our business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 3 of 3 Reviews