CarMax Manchester - Now offering Curbside Pickup

CarMax Manchester - Now offering Curbside Pickup Reviews

Ratings and reviews of CarMax Manchester - Now offering Curbside Pickup are from Cars.com

• (1.0 out of 5.0)

  "NO PRESSURE" Total Farce

  by Disgusting High Pressure Sales Tactics from Manchester, NH | October 18, 2019

  Dealership Manager needs to be re-trained or removed from his position. After viewing and test driving the vehicle, sales person presented the Carmax financing that was not affordable. On my own and within less than 24 hours applied and was approved through a Credit Union a loan and terms that was acceptable to me. During my work day contacted Carmax at Manchester with the information needed by the salesperson for the Credit Union, the information was never forwarded. Following my workday once again visited the dealership to confirm with the salesperson the needed information to start the transaction between Carmax and the Credit Union. The sales manager was immediately in my face laying on high pressure, "you must close now or I can't hold the car anymore". "close now using Carmax financing", I can not hold the car until Monday or Tuesday. Flailing his arms and storming off. Pressuring that he was going to sell the car to another buyer unless I closed right now. His tactic of trying to sell large volumes of cars monthly and use Carmax financing to impress his boss will be killing deals at the Manchester Dealership.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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