CarMax Arlington/Ft. Worth - Now offering Curbside Pickup and Home Delivery

CarMax Arlington/Ft. Worth - Now offering Curbside Pickup and Home Delivery Reviews

Ratings and reviews of CarMax Arlington/Ft. Worth - Now offering Curbside Pickup and Home Delivery are from Cars.com

• (1.0 out of 5.0)

  Waiting for a phone call. I see a car I might buy

  by Karen Luell Smith from Hurst | May 16, 2020

  I have been waiting for over 30 hours for a simple phone call from my inquiry. I made a sincere inquiry and request to see and not even a dang phone call! I did get an impersonal E mail that I would be hearing from them. When?

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Need to find a car

  by Candace Grant from Fort Worth tx | June 14, 2019

  I'm trying to find a vehicle with small dn pymnt and low monthly payments as I'm on disability. But rite now I can afford to pay like 200 or 300 dn if pymnts are not to high. PLEASE FIND SOMEONE TO HELP ME. Thank you . Candace Grant

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Mark England is Dedicated! Shop Here

  by Yvonne Thompson from Cedar Hill, TX | May 25, 2018

  Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Easiest Car Purchase To Date

  by Toyota Fan 2 My Heart from Dallas, TX | February 27, 2012

  I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Customer Service

  by SUV enthusiast from Italy | December 12, 2011

  I visited this dealership to look at a Ford Explorer. I was greeted promptly upon entry and treated very well. I enjoyed my visit but decided not to purchase the vehicle at the time. Thanks.

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Nice place to shopping a used car

  by suv enthusiast from dallas,tx | July 30, 2011

  I Just came by and looking for a car that I seen on internet, and they guide me so well and accompanied me to search and test drive the car, that's why I bought one of that car on that day I came there, and also they give you money back for 5 days if you don't like the car. Thanks Car max.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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