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CarLotz Chesapeake

1447 S Military Hwy Chesapeake, VA 23320

(4.9 out of 5) 721 Reviews
2472340201957122520

CarLotz - a physical used car marketplace that provides the transparency and cost benefits of a private used car transaction and the convenience and service benefits of a dealer. Finally, there IS a better way. We invite you to come out to CarLotz and see for yourself!

Call (757) 644-3676
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED

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CarLotz Chesapeake Inventory

CarLotz Chesapeake Reviews

Ratings and reviews of CarLotz Chesapeake are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Easy and straightforward
    by Peterhogan from Chesapeake, Virginia | January 23, 2021

    The process was easy and straightforward. Friendly reception and willing to answer all.my questions. Facilities were clean and family friendly. No hassles or surprises during the car buying experience

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Phenomenal experience!! Excellent customer service
    by Da Bears number one fan!!! from Newport News Va | January 16, 2021

    Carlotz is changing the entire car shopping experience! I was in and out in record time and was tremendously surprised by the entire experience! I would recommend them to everyone! Thank you

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I love my new car!
    by Maria from OBX, NC | December 11, 2020

    Carlotz employees were friendly and helpful during the whole process of trading in my car and getting a new one! I’m so happy I went to CarLotz and glad I found a very good deal. My only suggestion would be to detail and clean the cars before the owner drives off the lot.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used truck purchase
    by Brayden from Virginia Beach, VA | December 08, 2020

    We had a great experience! Everyone there was so helpful and answered all of our questions (we had a lot). I definitely recommend using them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car buying review
    by Ryan from Virginia Beach VA | December 08, 2020

    Overall experience was very good! Customer service was great very attentive they went out of their way to help me get the vehicle i wanted!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Overly Pleased
    by Octavia from Columbia, SC | December 04, 2020

    Mrs. Wilkerson is absolutely the best. She provided me with the most amazing car buying experience. Because I live in another state, my first few weeks of working with Mrs. Wilkerson was solely over the phone, through calls and text messages. She worked with my busy schedule, and was very quick to respond to all of my questions and concerns. Mrs. Wilkerson was very professional, knowledgeable and attentive. She listened to what I wanted and made sure she kept me within budget. I didn’t feel like the usual pressured car buying experience at all. She was very easy to work with, and went far above and beyond my expectations. We even joked a little. I have referred a relative to her, that has also purchased a vehicle. And I will be referring all my other relatives, friends, and colleagues to her, despite her location. I definitely plan to purchase all future vehicles from Mrs. Wilkerson.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Maura!
    by AByers from Virginia Beach, VA | December 04, 2020

    If you want great customer service and a real person to deal with who isn't gonna feed you crap, go see Maura when you're ready to get a new car! She will make sure you fully understand before signing anything!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buyer
    by Jon from Elizabeth City, NC | November 25, 2020

    Great buying experience! Lots of inventory to look at. Only took a couple of hours from test drive to completed purchase. Every employee was friendly and helpful.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Shantel P
    by Kevin from Chesapeak va | October 26, 2020

    Great service! Good selection of cars. Kevin was very helpful with helping me shop for a car! And I found a car with great miles.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Arnaldo
    by Arnaldo from Virginia | October 24, 2020

    Nina and Gary were just incredible. They answered all of my questions and were just so nice. My first time buying a car at a dealer and I couldn’t have had a better duo to help me!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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