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Car Factory Outlet Hollywood

5200 South State Road 7 Fort Lauderdale, FL 33314

(2.3 out of 5) 88 Reviews
5375968201910492328

Call (305) 307-5955
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm

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Car Factory Outlet Hollywood Inventory

Car Factory Outlet Hollywood Reviews

Ratings and reviews of Car Factory Outlet Hollywood are from Cars.com

Overall
2.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Fake ads!
    by Traci from Coral Springs | August 30, 2020

    Sent message about the 2017 Jetta for $8,891. Received confirmation the car was on the lot and scheduled test drive next morning. Drove 30 minutes to get there and when I arrived to test drive, the car was miraculously not there. After the salesman scrolled through his phone for 15 minutes, I was told there were several available for $4000 more than the one advertised. Its still listed on the website. Beware!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bait and Switch dealer needs to be shut down
    by Dave Lemay from Port St. Lucie | August 20, 2020

    Drove 1 1/2 hours to find out they did not have the car. They then offered another one but it was in another city. This is the epitome of used car rip off artists. Someone needs to get this place shut down. The few good reviews must have been written by staff. Wasted 3 hours driving, plus $35. or so in gas cost. These sorts of car sales hurt all dealers reputations. They need to be taken down.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT EVER Buy a Car here
    by Big Poppy Goth from Hollywood | August 16, 2020

    I would never go back to this place again. Bait and Switch experts. I called about a car listed on their website and was told the price and that the only fees were taxes and registration and that the car was available at their Hollywood location. I live close to that location and was there within 15 minutes. When I arrived, they said car was at a different location being inspected and that they were not sure why I was told it was there and that I could see the car later that day. The salesperson asked if I was financing and I told him I was paying cash. He abruptly left the room and several minutes later a new "manager" came in and said the car would not be available that day and I could make an appointment to come in the next day. I then asked about price and fees. He said the fees would be over $2000, but less if I financed the car. The fees were Battery fee, destination fees, inspection fees etc. etc etc. This place advertises No Dealer Fee, which is true because they call the fees by a different name. Read the yelp reviews. Not sure how this place has manipulated the review score on this site and other sites. Majority have 1 star.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    I should of read the reviews!!
    by Anonymous from Florida | August 10, 2020

    Buyers beware!!!! The negative reviews are true. Prices are not what they seem. Over $3,000 in Hidden Fees!! The Inventory on their lot does not match website. Salesman very pushy even after telling him our budget. They tried to make me write a positive review before even meeting with their finance manager. Do not waist your time. Stay away!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Allison B.
    by Allison B. from Tequesta, Florida | July 30, 2020

    Car Factory Outlet uses sketchy business practices and false advertisement. We set an appointment to see a Ram 1500. We explained that we lived 2 hours away and that we wanted to make sure that the truck would be located at their Hollywood location. They stated that it was located at the Hollywood location and confirmed an appointment with sales associate, George. A text confirmation for the appointment was sent to my husband immediately after confirming appointment. We drove 2 hours and were completely lied to. The truck was not located at the Hollywood lot, they stated the truck had been sold, and even said that they never scheduled an appointment, even though we had text confirmation. This was the absolute WORST car sales experience we’ve ever experienced.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    The cars don’t exist
    by Thunder38 from Cleveland, ohio | July 12, 2020

    Bait and switch they don’t have the cars for sale They advertise. Or they leave the add up for a week after it’s sold unethical business practice.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    This place xxxxing sucks!!
    by Johnny CulAso from Hollywood, Florida | July 07, 2020

    $0 DOWN ON ALL CARS! NO DEALER FEES! GUARANTEED FINANCING! LIFETIME WARRANTY! NO PAYMENTS FOR 6 MONTHS! Are you kidding me??? Look what they put? This is Bait and Catch ! I went to this place and they xxxxing added $5K on top of the car I wanted. I said xxxx to the xxxxing no!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Fees and other expenses
    by Alex from Hollywood | June 05, 2020

    Wasted 3hrs at this dealership. Kept delaying the process. Asked for an out the door price Came back with almost 6k higher price than originally quoted this included fees and other charges, not good. Save yourself the aggravation. Shop elsewhere

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    CLAIM
    by ARMANDO PEREZ BASSA from ft lauderdale, FL | June 05, 2020

    BECAREFUL … The car price was $9,190.00 .. I pay $16,042.27 …$4,148.00 additional charges: (predelivery, destination and recon fees) cuidado .. el precio del auto era 9190.00 y pague $16,042.00 por cargos adicionales

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    misleading ads with models name
    by Tony from Orlando, Fl | May 10, 2020

    Fake ads purposely showing wrong model non-American to attract more views. Dishonest practices. Stay away!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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