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Capitol Volkswagen

911 Capitol Expressway Auto Mall San Jose, CA 95136

(4.1 out of 5) 38 Reviews
25764202052113542

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Call (408) 335-6925
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday7:30 am-4:00 pm
SundayCLOSED

Capitol Volkswagen Inventory

Capitol Volkswagen Reviews

Ratings and reviews of Capitol Volkswagen are from Cars.com

Overall
4.1 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Horrible Service
    by James from San Jose, CA | August 21, 2019

    This dealership tried to sell me a car with many defects then I refunded the car. 1 month later, no car, no money. Stay Away!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DOES NOT HONOR STICKER PRICE
    by QLarson from San Jose, CA | October 13, 2018

    We came in to look at a car we saw online. When we arrived on the lot the car's sticker price was lower than the online price. When we agreed to buy the vehicle we were told the sticker price was an error and we would have to pay the higher price we saw online! We walked out. BUYER BEWARE.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Woman in Tech!
    by Racner from San Jose | August 07, 2018

    Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Jordan from San Jose, CA | May 27, 2018

    Alex Pryadko is a professional in every sense of the word. Very helpful in the buying process, helping find the right car for the right price. This is the second car I've bought from Alex and I would highly recommend buying a car from him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    VW GTI 2018
    by Andrew from San Jose, CA | May 26, 2018

    I've recently purchased my new VW GTI from this dealership. The process was simple, straight forward, and without pressure. Alex from internet sales department was very accomodating and easy to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    VW Tiguan SE finalized in first visit
    by Harish from Sanjose , California | May 24, 2018

    We are delighted with the customer services of Team at Capitol . All teams rather it’s sales or finance or General Manager are very cheerful and helped a lot to meet our satisfaction level at best

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Got what we wanted for the price we wanted
    by Gabe from Monterey, CA | May 24, 2018

    Alex helped us buy our car and he was thorough and careful with making sure we got what we wanted. The customer service went above and beyond, we forgot car mats and I texted Alex and he got me some right away. Highly recommend!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent!
    by Kayla M from San Jose, CA | May 20, 2018

    Our buying experience with Mahdi and others at VW was effortless and delightful. We went in looking for used electric cars and they were able to locate a couple options for us and even went out of there way to bring back a car from a further dealership so I could test drive it. There was zero buying pressure which was such a breath of fresh air and allowed us to make comfortable decision. I would highly recommend this dealership!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Patient
    by Sports man Dan from San Jose’s | May 02, 2018

    I tend to take my time with big decisions and buying a car was no exception. I really felt that I could take my time and ask as questions without feeling rushed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hardik ¿¿¿
    by Nishant from San jose | May 01, 2018

    Same car with same person ... hardik ... u awsome ... best deal ... almost our group bought vw car cz of hardik and thats 100% true .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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    Displaying 1 - 10 of 38 Reviews