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Capital Ford

4900 Capital Blvd Raleigh, NC 27616

(4.8 out of 5) 1393 Reviews
2038862019919154515

Call (919) 275-3190
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED
Monday7:30 am-7:00 pm
Tuesday7:30 am-7:00 pm
Wednesday7:30 am-7:00 pm
Thursday7:30 am-7:00 pm
Friday7:30 am-7:00 pm
SaturdayCLOSED
SundayCLOSED

Capital Ford Inventory

Capital Ford Reviews

Ratings and reviews of Capital Ford are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Shopping for a new car
    by Ernest Howard from Raleigh | March 28, 2021

    My experience with Capital Ford was very pleasant. The facility was nic and clean, and they customer service was excellent. Nick , who was assisting me was very attentive to my needs while looking for the right car. Vic, who helped me through my final steps on purchasing my car was ver helpful, and made it really easy to get me into the car I wanted. Capital Ford on Capitol Blvd, has excellent customer service to the fullest capacity.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Momma xxxxxx
    by Lauren Bullock from NC | March 09, 2021

    If I could give them more than 5 stars I definitely would. Alonzo was amazing to work with, down to earth, straight to the point and did everything he could to get us where we wanted to be. Taylor Johnson handle the paperwork/warranty etc and he too was very nice. I highly recommend Capital Ford. This was the second time doing business with them and had top notch service both times!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience everything was handled great
    by Michael from Raleigh NC | March 01, 2021

    A thoroughly enjoyable experience David was very accommodating and professional. The finance person wasn’t pushy and was quick and efficient. I feel like I got a great deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Shopping for a NEW TRUCK
    by Chief from Franklinton | February 27, 2021

    Process was quick and easy. Outstanding customer service from sales associate to finance!!!! THE BEST IN THE TRIANGLE!!! I would recommend Capital Ford-Pre Owned to family, friends, and co-workers!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Maintenance superviser
    by Shawn w from Garner ncs | February 26, 2021

    Fantastic Mitchell Anderson sale rep excellent in helping me through the whole process very personable. He showed me all the used trucks you had on the lot until I found what I was looking for we went for a test drive. That was all it took.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Unprofessional
    by Kimberly B from Raleigh, NC | February 25, 2021

    Salesperson only seem to care leading up to me buying the car. Once I purchased the vehicle and found a problem, treated me like I was a problem. Older gentleman at the new car dealership called me “girl” instead of by my name- so disrespectful and unprofessional. Will never purchase a car from here again. Staff also walking around with no mask on during this pandemic coughing all over the place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Liars!
    by Ryan from Raleigh | February 12, 2021

    Called ahead to make sure the truck I was interested in was still available, made an appointment and when I got there it was sold! Obviously, they just wanted to get me on the lot, very deceiving! This dealership think there time is more valuable than mine! Just be honest, please!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service and efficiency
    by ScubaVon from Wilmington | February 10, 2021

    Great experience from first contact through purchase. Ken and Candace were professional and not the least bit pushy. I really like vehicle and it was sold to me at a very fair price. Thank you and I drove from Wilmington to get the vehicle so that tells you it was a good deal!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A Great Experience!
    by Paul A. from Raleigh, NC | January 27, 2021

    We were looking for a used Ford Explorer and were able to look at Capital Fords inventory online. We narrowed it down to a 2013 Explorer Sport and scheduled a test drive. We were greeted at the door by our sales consultant Ken Ulrich. He brought the vehicle around and started to go over all the features, very knowledgeable and professional! We drove the vehicle and instantly knew this was it. The paperwork was completed very quickly and efficiently we walked out with the deal and the vehicle we wanted. It was a very easy no pressure process. If you’re looking for a new car go see Ken at Capital Ford Raleigh, NC

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bought car
    by Jacob powell from Knightdale | January 20, 2021

    My car experience was very good no issues and I was very pleasant was fast just an enjoyable experience I would recommend the dealership to friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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