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Cal Worthington Ford

2950 N Bellflower Blvd Long Beach, CA 90815

(4.7 out of 5) 113 Reviews
193365

Our reputation is staked on our used car inventory! We will not be under sold. Please ask for Internet Sales. Call 866-394-2070. Select option #3 for Internet Sales. We have free Auto Check history reports on every vehicle we sell! Prices are good for 24 hours.

Call (562) 275-3203
Hours of Operation
Monday8:00 am-9:00 pm
Tuesday8:00 am-9:00 pm
Wednesday8:00 am-9:00 pm
Thursday8:00 am-9:00 pm
Friday8:00 am-9:00 pm
Saturday8:00 am-9:00 pm
Sunday8:00 am-9:00 pm
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-5:00 pm
Friday7:00 am-5:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Cal Worthington Ford Inventory

Cal Worthington Ford Reviews

Ratings and reviews of Cal Worthington Ford are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Service
    by Julie from Los California | December 03, 2020

    Not friendly at all took car to be service twice first time brakes we’re squeaking and the handle on my inside my car came off the car I had just purchased it 7 months ago then I had to go back again for the same problem again I had to ask them what they did instead of them telling me what they did the only time I got frendly service when they were trying to sell me the car I guess once you take buy the car the smiles come down

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not a good experience
    by DavidV from Lakewood, CA | January 10, 2020

    This is not a dealer that I would not want to deal with again. I had work done on my car and the entire incident was one misunderstanding after another; it almost bordered on deceptive practices. The service writer “Mike” said that he was just misunderstood, but he also stated that he was misunderstood many times. It started with the initial phone call on Monday. After I explained that the car was throwing an error code for a downstream O2 sensor I asked if I needed to make an appointment to get it serviced in a reasonable amount of time, as we were driving to San Diego Thursday. It turns out that I have a CPO extended warranty on the car so I also told him about the heater not working. Mike said that “now I had an appointment” and I could bring it right in. I took the car in and Mike said that it would take a little time and would I like a ride home, I said yes. It took four hours to get a ride home. The driver was running other errands, like picking up bottles of water. When I finally made contact with him, he said that no one told him I was waiting. After I was home for a few hours I called Mike to ask what was happening and was the repair covered by the extended warranty. He said that he would check and call me right back. After over an hour I called Mike back and he said that “yes the repair was taken care of and covered” and I could have a rental car, as they could not look at the heater until the next day. I called Mike again around noon the next day and asked what was happening. He said he would check and call me right back. After an hour I called him again and he said “the wires on the heater sensor looked like they had been cut”. I mentioned that we had a problem with rodents in the past and maybe they had finally broke. He said that rodent damage was not covered by the warranty and it would cost me $430 and they had to order a part, but I could have the car in the morning. On Wednesday I called Mike and asked approximately when my car would be done, as I would need about an hour to drop off the rental car and get a ride back to the dealership. He stated that he would check and call me right back. After an hour I call him again and he stated that the O2 sensor was done, but they had not looked at the heater yet. I said that I would be over to pickup the car. It turns out it was the wires on the O2 sensor that were damaged and the $430 was for the O2 sensor, not the heater. I would never have authorized $430 for an O2 sensor as the part was $33, at a Ford dealer, and it would take me about a half an hour to install it. When I asked Mike about the misunderstandings he said “he was sorry but that happened all the time and customers hear what the want to hear”. In the car when I picked it up was a card asking if you were going to give a negative review, please call first so I called the number on the card. The number went to the main switch board. I explained why I was calling and the operator said she would transfer my call to someone who would take care of it. She transferred the call to a service writer. Another example of grandstanding that meant nothing. I realize that Mike and the department were harried, but from my point of view this just seemed like I was strung along with half truths through the entire period.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    I purchased 2017 Ford Transit passenger van in the
    by Hristiyan Dimitrov from San Rafael CA | November 04, 2018

    I purchased 2017 Ford Transit passenger van in the beginning of September and drove it back to the San Francisco Bay Area. When I bought it I was told the vehicle was fully serviced, only to find the oil needed changing and the tire pressure light and oil light was on when I got in the van. When i got back to SF, I found a crack in the roof that they initially told me was my fault. Then they told me to make the 460 mile drive to bring the vehicle back to be repaired because that was the only way to solve the problem. Finally, they told me to get an estimate for repair locally and rejected TWO different shop's estimates. I have been very patient going back and forth with two Ron and his boss Hamid trying to resolve this. I would have preferred used the 10 day exchange policy offer to get an undamaged vehicle that doesn't require further time and money investment. Instead they took two months to even offer to fix the damaged vehicle they sold me.And on top of that I had to go to DMV to complete my registration which is always done from the dealership you buy from.And for in DMV a paid extra $153 to complete the registration. Stay away from this place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Time for a new car?
    by Leticia Acevez from Compton, Ca | July 22, 2018

    I was not ready to buy a new car; I bought a ford Fiesta from Cal Worthington of Long Beach 3 years ago and I really loved that car. A few weeks ago someone TBoned us and my poor Fiesta paid the price. I needed a new car. I went to Worthington of LB because they gave me a chance at a car when no one else wanted to. I was right to go there. I was treated with respect, Armando was great not pushy, and direct with questions and answers. I told him which car I was looking at and he got it ready for the test drive; by the time we were back I knew I wanted this car. The paperwork was fast and off I went to meet Joe. Folks ask for Joe M. He was working that papaer work and got me a nice discount. He did not try and sell me anything I did not want. After the car accident I learned that GAP is good to have. I had my sister drive me and Joe said send her home you are driving home. Armando C and Joe M make A great time. I have the Focus now and I'm actually really enjoying the slightly bigger car. No I was not ready to buy a new car but l needed to. I'm glad I went and met these two guys; they made the process easy and pleasant. Thanks gents!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    AR/ Collection Customer
    by Fannie Nelson-robinson from Compton, ca | May 26, 2018

    Excellent service as usual. Mike Gonzales and the service technician made me proud to be a Ford owner. Great job!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Always happy with their service!
    by Carmen Cuellar from Downey, CA | May 24, 2018

    Worthington Ford is simply the best! Very happy with their service. I wouldn’t go anywhere else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service and communications
    by Dennis Houlihan from Long Beach, CA | May 21, 2018

    Your Service Team went out of their way to keep me informed every step of the way. My car was expertly repaired and is running perfectly! Thanks for doing such a great job!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service and Repair
    by Pilar Lee from Long Beach, CA | May 14, 2018

    I like the customer service in the Dealer Ship and explanation on Car repairs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    explorer perfection
    by Anna Rodriguez from South Gate, CA | May 04, 2018

    they were very helpful in assisting me to make sure that I drove off with the vehicle I wanted Thank you for the excellent service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Escape service
    by David Higgins from Lakewood, CA | April 30, 2018

    Service department is great, as always. Been a customer for over 25 years.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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