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Byers Outlet Columbus, OH Reviews & Cars for Sale

7077 E Broad St Columbus, OH 43213

(3.9 out of 5) 12 Reviews
201927

Call (888) 347-7589
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Byers Outlet Reviews

Ratings and reviews of Byers Outlet are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    No pressure, very helpful
    by JackC from Lancaster, Ohio | November 28, 2019

    Test driving a few BMW’s, salesman very helpful, provided great info on cars, let’s us drive, take our time...no pressure to sell, helped us figure out what is best fit for our needs... checking out one more car else where but may be back to purchase car here

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    excellent service twice that I needed a car
    by Frank Atkinson from Reynoldsburg Ohio | July 22, 2019

    Jerry and the folks here are excellent highly recommend them if you need a car in their price range. I needed two cars due to an accident and they came through.

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    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Used car buyer from Columbus, Ohio | May 25, 2018

    Excellent service provided by them. Helpful and informative. No high pressure sales pitch from them. We visited several used car places including dealers and independent lots and this was the most friendly up front one.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Good experience, helpful staff!
    by Kristyn from Columbus, OH | January 30, 2018

    My husband and I were shopping for a used car and found a great Jeep Grand Cherokee that we purchased from Andy Peabody. He was very helpful and attentive to our needs. My husband was able to inspect the car in their shop which was very important to us. We are in the process of moving and Andy and Mark Zambito were able to get the titling paperwork expedited to us so we could get that completed before we leave.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good experience
    by Matty Wayne from Ashland ohio | April 15, 2017

    Got back with me really quick with the questions I had. Answered them accordingly, gonna schedule a time to go down and check out the car.

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Good experience
    by Ray D from Columbus, OH | January 16, 2017

    Your usual used car lot only with fewer cars, but all seemed to be in good shape. I think they turn them over quickly. Larry was a stand-up guy, got both cars I wanted to drive ready before I got there. Pics did the cars justice mostly, but I'd prefer to see images of any issues, not just the "good sides." One of the cars I drove had small rust that the pics didn't show - hey, it's a 9 year old used car with BIG miles, but I would want to know before making the trip. All in all it was a good experience.

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Andy Peabody-Awesome Service!!!
    by Caitie M from Westerville OH | September 17, 2015

    I was having problems with my KIA SORENTO so I reached out to Andy Peabody about the possibility of an affordable used car that was reliable--to me that was the most important thing after having a KIA that was not reliable in the least. Andy called me personally and "talked me off the ledge" and helped me through the process of buying a car on my own--without my husband present--I am a woman and it felt great that Andy listened to ME and was extremely helpful in trying to locate the best car for my needs. I went over to BYERS on Hamilton Rd in Whitehall and all the people inside the dealership greeted me like old friends!! It was really great--mind you, I know that they are trying to sell me a car, but it still felt nice that everyone seemed like an old friend. I am going to recommend Andy to everyone that is looking for a used car or even a new car!!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Predujice lost them even the test drive
    by Jack from Columbus | September 16, 2015

    Stopped by today to look at a mini. The guy came up to me promptly(don't remember his name maybe Rick?) As I started doing my normal basic checks in the engine bay- oil, points, bushings etc he told me sarcastically that I 'obviously don't know Byers'. I told him I'd e an idiot to not check basics like oil. That made him realize I wasn't a fool and instantly put him on the back foot. He walked away and told me to come and see him if I wanted a test drive. He also asked me if I was sure I had insurance.... When I came back in to sign the waiver to go for a test drive I remarked that the key fob didn't work as it had prob run out of batteries. He sniffed at me and said that 'you young people don't understand, it does work, you have to press it slowly and have patience'. With that I literally just walked out. How rude. I'm twenty eight, pretty well put together and drove into the dealership in a nice SUV. I didn't realize that us Young people had to be patient with remote central locking. Which by the way was definitely not working. As I left he was standing by the car trying to work the fob looking confused. Well done Byers you lost a cash buyer for an ok car on principle.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good experience
    by Phil from Arlington, OH | September 06, 2015

    We had looked at several dealers for a vehicle for our son but had been jerked around. Tony was friendly and honest and we made a fair deal on the vehicle.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best car buying experience!
    by Far drive from Cochranton, PA | July 27, 2015

    I drove 230 miles, 3 1/2 hours and would do so again and again. This was the best experience I've ever had, from the e-mails that transpired to meeting the sales person and finance manager in person. I didn't feel like I was being given the "sales pitch" or talked down to. I got a great deal, better than was originally offered. It's worth the time and money for the trip, no matter how far (or close) you are from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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