Briggs Kia | Page 2

Briggs Kia Reviews

Ratings and reviews of Briggs Kia are from Cars.com

• (5.0 out of 5.0)

  Perfect buying experience

  by Jerrysc from Topeka, KS | March 04, 2018

  Got quotes from more than one dealer - the dealer in a surround in city added 2 thousand dollars to the purchase price - at Briggs it was completely upfront and correct - great staff. No pressure.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Briggs Kia is the best!!!

  by Lori Cook from Ozawkie | October 19, 2017

  I don't take my car anywhere else to be serviced. Vicki and her team are amazing and you don't feel like just another number. They are fast and efficient and put the customer first!!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Upfront and Honest

  by Brian - Topeka from Topeka, KS | September 12, 2017

  They were upfront and honest about the price and vehicles available. We had been to other deal ships and spent an hour on the lot before we even drove a vehicle even after calling to make sure they had the vehicle we wanted.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Kia Sorento

  by Michele Hillrichs from Ozawkie KS | April 27, 2017

  Not at all happy with the repair service department as far as working with us friendly on what we have decided it's a lemon. I've never had so much trouble with a car in my life.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  If you're a woman customer, avoid at all costs!

  by decorouscervidae from Topeka, KS | April 24, 2017

  It's always sad when stereotypes are vindicated. This dealership offered one of the worst sales experiences I have ever had. The salesman I worked with made me wonder if he had ever made a successful sale with a woman customer. Everything I said he laughed at and repeated with the addition of "she says..." Although I was the buyer, he only seemed to take my boyfriend seriously. The icing on the cake was when he openly laughed at my budget for payments.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great experience

  by Amy Taylor from Topeka, Ks | April 11, 2017

  TCoy Scroggins was awesome. He was eager to help me and made the process painless. Great guy easy to talk to. Highly recommend purchasing a vehicle from him. Michael Taylor was also great and very entertaining. They made my first experience buying a car at a dealership awesome. Everyone i spoke with were friendly and smiling. Customer service was amazing.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Briggs kia

  by KD from Mayetta,K.S. | March 11, 2017

  I came in first thing Monday morning looking for a car to get to work in..it took a little over an hour to be approved..they found a car for me at a great price and that covered all my needs and quite a few of my wants and even one or two goodies I hadn't even thought of. Their service was friendly and genedouse..I even got a full tank of gas and a car wash and my salesman is paying for my first oil change too when it comes time. They will take me to York when I drop off the car and pick me up at the end of the day..you just can't beat that for service. There is no penalty for early pay offs on the loan and the roadside assistance and series radio is wonderful. Thanks Brandon..you and your finance manager took great care of me..Im now working and back on track. !!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Joke for service and parts

  by Jackson from Topeka kansas | February 11, 2017

  Nickel and dime you when you purchase the car. Then when need service to youre vehicle they fiqure out anything to void it

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Service, Great People

  by Angela L from Topeka, KS | February 04, 2017

  I received loan pre-approval from my bank and went to Briggs Kia because they had the used vehicle that I wanted. My husband and I arrived and were promptly greeted by Cedric Bryant. Cedric was friendly and patient - because of our pre-approval the process took considerably much longer than normal. He and TJ stuck with us through the whole process. When we realized the bank that gave us the pre-approval was giving us the run around, we had Briggs finance department help us with the financing instead. At that point I wished that was what we had done to begin with, the approval process was quick, and we were signed and out the door quickly. They all were understanding when we had to leave to pick up our children from school and come back to finish the process. I would absolutely recommend these guys. This is our second vehicle purchased with the Briggs auto group and feel confident that we will come back to them to purchase in the future.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  The only dealer I'll go to!

  by John from Topeka, Kansas | January 08, 2017

  I've been a Briggs Kia customer for years because nowhere else have I gone where I feel and am treated like a valued customer. In April of 2016 I bought a brand new Kia Forte EX with a'll the bells and whistles. Unfortunately, in mid June I was involved in an accident (other drivers fault) in which my new car was totalled. Briggs Kia didn't have any other Kia Forte EX with the same options left on their lot, within 24 hours they found me the exact same Forte EX as I bought in April but in silver instead of red as I asked for a different color this time around. It was at a Kia Dealership in Independence, MO and they had the car shipped to Topeka, cleaned and detailed at no extra cost to me, and ready when the insurance company paid off my totaled car. The whole process only took 5 days and that's because I had to wait on the insurance company to take care of their end of the deal. Johnny Pittman has been my salesman since the first time I purchased a vehicle from Briggs Kia and I still continue to use him as he always gets me the deal I want and never pressures me to buy anything other than what I want. Even with all his other customers he goes above and beyond to help me out whenever I need it. I love Briggs Kia service department too. They have great prices on their service and they are very thorough in fixing everything that needs fixed in a very timely manner. Plus, they never push services or repairs that you don't need in order to make an extra buck like a lot of shops do. My car always looks exactly as clean after they do service as it did before I took it in. No finger prints or grease smudges on the hood where they touched it to close the hood. No dirty seat where the mechanic sat to pull it in the shop, because they take the proper precautions to insure your vehicle stays clean throughout the entire service process. And that's why I won't go anywhere else for my vehicle needs

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 11 - 20 of 186 Reviews