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Brickner's of Wausau

2525 Grand Ave Wausau, WI 54403

(4.2 out of 5) 33 Reviews
171492019820103435

You can count on us! Since 1945, we've been at the same convenient location. Call us toll free at 1-866-829-9069.

Call (715) 803-4419
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-7:00 pm
Thursday8:00 am-7:00 pm
Friday8:00 am-6:00 pm
Saturday9:00 am-3:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Brickner's of Wausau Inventory

Brickner's of Wausau Reviews

Ratings and reviews of Brickner's of Wausau are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Aweful
    by BigB from Wausau wi | May 08, 2020

    Lie after lie about the problems with vehicle. Tried to sell me a vehicle with major issues. Will never go back and wouldn't recommend it to anyone.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Low budget dealership
    by Hombre from Appleton | May 02, 2020

    I drove 2hrs to buy a used Jeep. This Jeep had a foot long hole in the bumper that looked like it had bee cut out by a hacksaw. It also had a 10 in scratch/ding that looked like it had been repaired using a magic marker. Finally they lowered my trade in amount after the papers had been drawn up, then claimed that they couldn't reach the person who quoted me the value. Bait and switch. Stay away.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Service!
    by New Minivan Mom from Schofield, WI | February 27, 2019

    They are all great people to work with. Glenn our sales guy is friendly, not pushy, honest, and knowledgeable. This was our second vehicle from Brickners of Wausau.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    New Car Shopper
    by Michael Coleman from Lincoln, Ar. | February 02, 2019

    Inquired about a new vehicle sitting on the lot, tanning for two years. They have made attempts to reach out and have been very professional. I would recommend.

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    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent dealership at Brickner's
    by John Deitz from Butternut, Wisconsin | June 06, 2017

    Brickner's had the exact Jeep I was looking for; and they met my offer spot on. Their internet salesman and the sales woman we dealt with were great. And the finance person got us the best rate and was very explanatory. Brickner's of Wausau is top notch in my book.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Escape
    by Toby from Aniwa wi | May 30, 2017

    We had our car fixed here because of a deer hit. The body work was great no complaints but there service work was horrible. Would not recommend them. We have had issues with our motor now which was related to the deer hit. there service department missed somethings on the motor that should of been fixed and now we're stuck with a bad motor. So not impressed on that end.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Looking
    by Bill from Wausau, Wi. | March 14, 2017

    I had inquired about a car and within 24 hours had responded that the car had been sold and then asked if there was any other vehicle that I was interested in. They were very prompted and courtesy.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best car dealership I have ever dealt with
    by Adam from Denver, CO | February 27, 2017

    Brickner's of Wausau is the best car dealership I have ever dealt with. I was in the market for Jeep Grand Cherokee. I live in Colorado but was looking for some very specific features, diesel most notably. I spent about 6 months looking for a vehicle, dealing with many dealerships across the country looking for my perfect Jeep. I was instantly taken aback by the level of customer service, knowledge, truthfulness, and communication that I received from Blane Crowe. Blane goes directly against all the negative stereotypes you have ever heard about car salesman. In addition to Blane's positive and welcoming attitude he was very accommodating, helpful, and able to answer all my questions quickly. I could go on and on hear with nothing but great things to say but at the end of the day I would highly recommend this dealership to family and friends. At no point did I feel like he was trying to hide or keep anything from me as he was very upfront the entire time, which is key for me. The experience was positive through and through, not to mention I got a great price on my vehicle. I have had my Jeep now for about a month and it has been a dream, just as Blane ensured it would be. Another quick note, there is a decent size commercial airport in Wausau (initially I had no idea) so if you are buying from another state where Jeep's carry a higher price tag like Colorado, flying into Wausau is just a quick 1 stop in Chicago from Denver.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst experience ever
    by Angry from Wausau wisconsin | December 29, 2016

    They lie and don't listen to anything you want. Be careful when signing papers even after you tell them no. Very dishonest.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase of new truck for delivery routes
    by Bletsoe Cheese, Inc from Marathon, WI | December 11, 2015

    We recently purchased a RAM truck from Brickner Motors in Little Chicago as a replacement for one of our older delivery vehicles. Steve Sr., Steve Jr, and their staff worked closely with us in determining the best vehicle, the most useful options and other accessories for the type of work this truck will see over its service life. They then searched their sizable inventory to find the vehicle that best matched those requirements. We also continue to count on Brickner’s skilled staff and technicians on a day-to-day basis to help us maintain all of our vehicles to maximize their life and minimize expenses. We are always treated with respect and know that they will be there if and when we might require emergency repairs and when we are ready for another new truck. We remain a very satisfied customer of Brickner Motors!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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