Borcherding Buick GMC | Page 3

Borcherding Buick GMC Reviews

Ratings and reviews of Borcherding Buick GMC are from Cars.com

• (5.0 out of 5.0)

  Amazing customer service

  by Dee from West Chester, Ohio | May 04, 2017

  From the time I dropped my car off and picked it up...the service repair and customer service was amazing. They certainly have their act together.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Borcherding is awesome!

  by Wayne and Kathy from Trenton, OH | April 22, 2017

  We purchased our new Acadia from Borcherding. Taylor Sutton was our salesman. Taylor made the whole experience awesome. Highly recommend this dealership and Taylor.

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  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Unprofessional finance guy over shadows experience

  by Cincy Buyer from Cincinnati, OH | April 17, 2017

  Our salesman was knowledgeable and easy to work with. However, the finance guy was very unprofessional. Never have I been treated so poorly by someone who I was trying to do business with. I guess the finance guy had a lunch date or something because he was actively discouraging me from reading through the papers I needed to sign. At one point, he brought up my "poor wife and kids sitting out there". The funny part was, by not letting him rush me, I caught an error of his that ended up saving me a nice chunk of change. If I had just set up my financing through my bank before walking in the door, this would be a 5 star review. We were very happy with our vehicle, and again their salesman Nick was one of the finest I have worked with.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Purchased a 2017 Denali Tahoe

  by Patty from Clayton, OH | January 02, 2017

  Great buying experience! Everyone was great!! Very nice to work with.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Borcherding Buick - the BEST!

  by Teresa from Cincinnati, OH | November 23, 2016

  Everyone - from making the appt., to checking me in...to getting a loaner car...to checking me out - was very nice and knowledgeable. They made it very convenient for me to get my car serviced and to get to work as needed. Chris called with news about the progress on the car and then later to tell me it was finished. Never disappointed with the Borcherding team! Thank you!!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Not so great service department

  by Preference NO from Cincinnati | August 29, 2016

  I will NEVER return. I have only had my vehicle for a year and there have been two times where they told me nothing was wrong with the vehicle. The reason is because they never checked. Never again!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Exceptional sales service & financing

  by JulieAndDave from Oxford, OH | April 18, 2016

  We were rear-ended and our Chevy Tahoe totaled. We were in shock, pain, and aggravation. We had been searching online for days and days, and had made the 1 hour drive to Kings Mills 4 nights in a row, searching the myriad dealers for a replacement truck. Finally, we landed at Borcherding and our dilemma was solved. Scott Griffith went way above what we would have expected to make sure our needs were met and we were happy with our purchase, including excellent financing and personal attention. I would not hesitate to shop with them again.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  excellent

  by carol calacci from cincinnati OH | August 14, 2015

  The dealership is excellent. Tony in the body shop is a true professional. He takes care and provides excellent service day in and day out every day. He never fails to provide 100 percent.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Borcherding Auto Collision

  by Janice Baldwin from Cinti, Ohio | August 06, 2015

  I have been a customer of Borcherding Auto Collision for many many years and have know Mr. Gillespie for many years. He is without a doubt one of the best in the business. They don't come any better than him,and for wanting his customers to be completely happy with their automobile when the work is done. Just keep up the great work and you will have many more happy customers like myself. Thanks again

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  I would return to Borcherding

  by Krcarnes from Mason, OH | July 30, 2015

  Our salesperson Jane Scott was fantastic! She took time to understand what our physical needs in a new vehicle were. She made informed recommendations and showed us something that better met our needs than what we originally came into look at. Our whole buying experience with Jane and Borcherding was the best car buying experience we have had in almost 50 years of buying cars.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 21 - 30 of 45 Reviews