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Borcherding Buick GMC | Page 2

9737 Kings Auto Mall Rd Cincinnati, OH 45249

(4.4 out of 5) 45 Reviews
145952021319103659

At Borcherding, It's Your Thing that matters most!We sell thousands of new and pre-owned vehicles every year. This is the reason! We specialize in creating exceptional value for our customers and make sure that you get approved and on the road today! Don't be taken advantage of by purchasing your next vehicle anywhere else, stop out and see us today!

Call (877) 727-7643
Hours of Operation
Monday9:00 am-8:00 am
Tuesday9:00 am-8:00 am
Wednesday9:00 am-8:00 am
Thursday9:00 am-8:00 am
Friday9:00 am-6:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-8:00 pm
Tuesday7:30 am-8:00 pm
Wednesday7:30 am-8:00 pm
Thursday7:30 am-8:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Borcherding Buick GMC Inventory

Borcherding Buick GMC Reviews

Ratings and reviews of Borcherding Buick GMC are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (3.0 out of 5.0)
    Customer Service for service to Buick Enclave
    by Vikki Nutter from Cincinnati, OH | November 09, 2018

    All went well. I was sold many services, including tires I had not planned this visit...since the re was a $200 rebate. The service representative escorted me to the cashier and handed her the service invoice. I presented my credit card to the cashier and the service representative presented me with the mail-in rebate paper with a copy of the service invoice. All I had to do was complete the form and mail it in. HOWEVER...THERE WAS ONE PROBLEM...THE CHARGES HAD TO BE PAID WITH A GM CARD...SO I WAS NOT ELIGIBLE FOR THE $200 REBATE. I believe this is false advertising and an example of "bate and switch" sales tactics.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great place to buy a car
    by VICKIE HEIDENREICH from Cincinnati, Ohio | August 27, 2018

    Our sales person Nelson was great!! We will recommend Borcherding to all of our friends.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Owner
    by KN from Cinti , OH | June 29, 2018

    We could not have been treated any better by Borcherrding.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Used Car Experience
    by Joseph G from Cincinnati OH | June 23, 2018

    I dealt with Salesman Dennis. He did a wonderful job and I enjoyed a smooth purchase. Would definitely recommend the dealership and Salesperson. I was less than impressed with most of the GM dealers in our area. Borcherding got it all right.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Vehicle upgrade
    by Marvia K Gray from cincinnati, oh | June 18, 2018

    They worked with me to get me upgraded to a more up to date vehicle with less miles

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience!!
    by Jim from Lewisburg Ohio | April 25, 2018

    My wife and I have been car shopping for a while. We have been on all the car website's looking for month's. We were pre-approved through our credit union, so once we finally decided on what we were going to purchase all we had to do was find the perfect vehicle and price. I spoke with Tyler Grove and told him what we were looking for. I asked him for an out the door tax, title, fee's ect and it took Tyler about 15-20 minutes to call me back with the total out the door price. I asked him if the car was available and if there was anything we needed to know about the car before we drove an hour to look and test drive to find out there was a problem. Tyler went out and walked the car and I felt as if I was looking at exactly what he was describing. This may seem over the top but reading many reviews on other dealerships websites about unhappy dealings, this seemed reasonable to me. When we arrived at the dealership we were greeted promptly. Tyler went with us and looked the car over, took it on a test drive and was very pleased with the vehicle. It took about 30 minutes to get our buyers agreement and do the paperwork. This has been the first vehicle we have purchased in several years and could not be any happier with this purchase. I would highly recommend you see Tyler and doing business with Borcherding.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buick auto service
    by Angel Branigan from Cincinnati, OH | March 12, 2018

    My experience was amazing. I only had to wait less than 30 minutes and understood everything I needed to know about my Buick excellent service from my mechanic Joshua. They also washed my vehicle when everything was done! I couldn't have chosen a better place from my Buick Enclave.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great buying experience at Borcherding Buick-GMC
    by Donald K from Cincinnati, OH | March 07, 2018

    Very good experience. Everyone was straightforward without undue pressure.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2011 Buick Enclave
    by Susan Rogers from Cincinnati, Ohio | March 06, 2018

    I dealt with Chris in Service Dept. and he was very friendly, professional, knowledgeable and he guided me as to what type of service I needed at that point. He even found me some coupons to use which is always very helpful. I will definitely see him again in the future and send any of my Buick friends to him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    CUSTOMER / POTENTIAL BUYER
    by Randall E Mitchell from Cincinnati, Ohio | February 06, 2018

    Customer services is great and is the best experience I've ever had.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 11 - 20 of 45 Reviews