Boniface-Hiers Mazda

Boniface-Hiers Mazda Reviews

Ratings and reviews of Boniface-Hiers Mazda are from Cars.com

• (5.0 out of 5.0)

  GREAT SERVICE

  by MARY from MELBOURNE FLORIDA | February 21, 2020

  ON THURSDAY, I RAN OVER A METAL BRACKET AND FLATTENED 2 TIRES. I DID DRIVE TO A LOCAL AUTO REPAIR SHOP BUT THEY WERE TOO BUSY SO THEY TOLD ME TO CALL A TOW. I CALLED TRAE IN THE SERVICE DEPARTMENT AT BONIFACE HIERS MAZDA. HE PICKED UP ON RING ONE! HE HEARD MY DISTRESS... ASSISTED ME WITH MY TOW! HE MADE ME FEEL SAFE KNOWING EVERYTHING WAS GOING TO BE OK. HE CALLED ME WITH UPDATES AND MADE SURE MY CAR WAS REPAIRED ON TIME. JAMES THE SERVICE MAN WAS SO AMAZING AND KIND. HE IS A TRUE PROFESSIONAL IN THE AUTO REPAIR INDUSTRY. THANK YOU FOR EXCEEDING MY EXPECTATIONS. GO TO BONIFACE HIERS! THEY WILL TREAT YOU LIKE ROYALITY!!

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  BONIFACE HIERS MAZDA IS AMAZING!

  by MARYM from MELBOURNE FLORIDA | November 26, 2019

  I JUST HAD MY CAR SERVICED. WHEN I DRIVE UP, TRAE , GREETS ME BY NAME AND TAKES MY KEYS! HE ANSWERS ALL MY QUESTIONS AND MY REPAIRS ARE COMPLETED AND DONE ON TIME! I HAVE BOUGHT 20 CARS FROM THERE! I WILL GO NO WHERE ELSE. WHERE ELSE CAN YOU GO WHERE THE OWNER, AJ HIERS COMES IN ON A SATURDAY AND MAKES SURE THAT YOU GET THE CAR YOU WANT? LIKE HE SAYS ON THE COMMERCIALS THANK YOU!!

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Fantastic!!!

  by Chantelle from Palm Bay, Florida | October 17, 2019

  Searching for a used Jeep Wrangler and stopped in as they had several...worked with Manny...what a GREAT guy! The manager was going above and beyond to assist me with my purchase!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Perfect customer service experience.

  by Kelly from Cocoa FL | July 17, 2019

  This dealer goes above and beyond to make sure you are happy with your purchase and that the whole experience goes smoothly. No complaints! Second car purchase here.

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Oil Change at Mazda

  by L. P. from Melbourne, FL | June 24, 2019

  Customer service was excellent. I had an appointment and noticed several cars in front of me when I arrived. I explained I had to be done by a certain time so I wouldn't be late for work and the Mazda staff ensured I was done in plenty of time for me to get to work.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Boniface Heirs Mazda new car purchase

  by Teresa Duckworth from Melbourne, Fl | June 22, 2019

  Frankie the general manager of Boniface heirs Mazda was friendly and courteous. Frankie was deligent in getting all information needed to create a deal between myself and the dealership. He continually looked out for me and my concerns and happiness with the purchasing process. I walked away knowing I was becoming part of the Mazda family.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Always great service!

  by Melanie Hagan from Palm Bay, FL | June 22, 2019

  The people who work at this dealership make BONIFACE a stand out facility! From pulling up to drop car off , through reviewing the results, to the service people, everyone exceeds in their jobs. They are up front about pricing and dont try to pressure you into getting non critical services. They explain in terms that even I understood what they were talking about in regards to repairs. When I bought my car back in 2017 after dealing with sales and finance people, I thought Id regret buying my car from Boniface Mazda. It was not a very good first impression, But the service department is a totally different experience! They are friendly, professional, and most of all great at their jobs. Thanks to everyone in the service department!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great staff!

  by Danielle Walsh from Melbourne, FL | June 05, 2019

  The staff is always super friendly, have never had any problems.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Oil Change and Tire Rotation

  by Sanch from West Melbourne, FL | June 04, 2019

  Car was brought in to have an oil change and rotate tires however my car error did not clear as if they did not check air pressure of tires when rotating tires. All new staff which means they may be new at servicing correctly or not happy with environment so they left.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  RAM Promaster

  by Indian River Sight and Sound, LLC from Melbourne, Florida | June 02, 2019

  Buying new truck for work. Straight forward and easy to deal with.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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