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Bobby Rahal Lexus | Page 9

6715 Carlisle Pike Mechanicsburg, PA 17050

(5.0 out of 5) 88 Reviews
200417

Harrisburg Area's PREMIER Lexus Dealership. Ask about our complimentary pick-up and delivery for all Lexus service.

Call (717) 516-6311
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Bobby Rahal Lexus Inventory

Bobby Rahal Lexus Reviews

Ratings and reviews of Bobby Rahal Lexus are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Thanks for your help
    by Leigh & Chris from Washington, D.C. | July 21, 2013

    Great car for a great price! Ashley Cherry and George Seeger were on top of things and helped to outline an easy buying experience. Straightforward and honest. Thank you!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    World Class in Small Town!
    by M.Radosavljevic from Mechanicsburg, PA | February 08, 2013

    Bobby Rahal Lexus is just a great overall dealership. I have been coming here for 8 years and everyone from Glen Smith (used car salesman) to Barney (Sales Executive) to Kate in Service has always provided world class service. It is so nice to come to the dealership and not feel like you are getting “robbed.” Service rates are reasonable and any parts I have ever needed have be comparable to the many independent garages in the area. In fact, I once had to take my vehicle for service to another garage in the area, less than a year later Bobby Rahal Lexus ended up fixing the poor work the other garage previously completed incorrectly. Keep up the good work Bobby Rahal Lexus!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    excellent experience
    by mardy from Baltimore | January 03, 2013

    I purchased a 2007 Lexus GS 350 from this dealership and it was one of the best experiences ever. My salesman name was M. Barney one of the nicest people I've ever met. very professional and patient and gave me the best deal for my money. The employee's make you feel welcome as soon as you walk through the door. Barney sold me the car and took the time out to answer all my questions and extra time to show me how to work every feature in the vehicle, his customer service was excellent and i would highly recommend this dealership to anyone. All the cars on their lot was show room condition I LOVED IT!!!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Was A+ Dealer, Now C-
    by Easy Going from Lancaster, PA | December 05, 2012

    I've had four Lexus vehicles serviced at Bobby Rahal Lexus over the past 10 years. Initially Bobby Rahal was the best - very, very good service. And their facilities are the best. But now, they're service is worst than Kia. If you live in eastern PA, go to any other Lexus dealer than Bobby Rahal.

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    Shopped for a used car
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Overall Good Experience
    by Laurie from York, PA | December 04, 2012

    My experience at this dealership was good. I enjoyed working with the sales person even though he was not completely knowledgeable about the car I was purchasing which was a Honda. Most of his experience is with Lexus. However this was not a problem for me since I have owned other Honda automobiles. Of course I had to take the car to my own mechanic to have everything checked out and there were a few minor items that needed to be fixed. This disappointed me because the sales person told me that all the cars they sell are checked out and repaired before being placed for sale. One of the items that needed fixed was something that the Lexus service department supposedly fixed before the car was placed for sale. I am not sure if the item was not really fixed or if it was done incorrectly. All of the staff was very pleasant.

    Customer Service
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    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great dealer
    by Love my car from Mechanicsburg, PA | February 26, 2012

    Wonderful knowledgeable sales staff. The buying process of my certified used Lexus went great and I love my car. Looks brand new.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Experience ever!!!
    by bleek300 from California, MD | November 13, 2011

    I first want to say, that I RECOMMEND this dealer to anyone in the market for a quality car with even better customer service. I'm an active duty military serviceman in southern Maryland. I was looking to buy a certified pre-owned LS460. I knew almost everything about the car itself, so choosing my car wasn a problem. The fact that I live 3 hours and 40 minutes away from the dealer, only being able to view the car online, and having a previous bad experience buying a LS460 with hidden frame damage had me skeptical about even considering Bobby Rahal Lexus. After I was approved for my loan from my primary bank, I then looked up certified pre-owned LS460 on cars.com. Being the particular person that I am, I wasn going to settle for just any LS. After finding the car that I wanted, I sent Bobby Rahal Lexus a message from the cars.com website stating that I was interested. About 5 minutes later I received an email response from Jeff Whittington (Internet Sales Consultant). I asked Jeff "how does the car fax look and do you do military discount". Jeff then sent me the carfax and told me the Lexus does provide $750 military discount. Even with that information I was still unsure about driving so far to get the car, meanwhile there are at least 6 Lexus dealers in the DC area, which none of them had the car with exact options that I was looking for. After hours of contemplating rather to buy local or drive a whole state away, I said to myself if Bobby Rahal Lexus would give me the military discount and throw in a courtesy smart access key, then I'd commit to them (my compensation for the drive). Jeff was able to get that approved. The only thing he forgot to mention in the beginning was that I needed to finance through Lexus in-order to get the military discount. Once he kindly explained the situation, I faxed my information to him to apply for a loan through Lexus Financial (meanwhile I already had financing). Last year I applied for a loan through Lexus with good credit and was offered a 12% APR, so I almost didn want to waste my time attempting again. Once I decided to make that drive (after work), I received a call from Nga Tran (Finance Consultant). She not only informed me that Lexus said they would beat my current interest rate at 5.99% (from my personal bank) and gives me a loan 2.9% but they were willing to give me the loan at 72 months instead of 60 months to match my request from my bank. As I was driving up there, Nga also explained to me in full detail about the warranty that Lexus provides that comes with my car with options for an extension. Lastly she informed me that all the paperwork would be set up before I got there since Ie been working all day and had a 7 hour 20 minute drive. When I arrived I was greeted by Jeff who Ie coordinated the whole deal with, then introduced to Edward Woolford (Sales Consultant). Ed was the perfect salesman! We went over all the detail of the vehicle, he explained everything to me in detail on the things I had questions with. He walked me through the history of my car, because he consistently dealt with the previous owners and also the history of the LS model. After going over every detail with a fine comb, I decided to get the paperwork started. As promised I received my discount, my smart key access card as I requested, along with a very nice courtesy Lexus umbrella. To sum up my magnificent Lexus car buying experience. Jeff got me the deal that I wanted (price and incentives). Nga got me financing through Lexus and beat the financing from my own Credit Union. Lastly Ed ensured I knew everything about my car before I drove off, slowly walked through all the paperwork explaining everything on every page, took me to Enterprise to drop off my rental car, he even went to Enterprise to recover my hat that I left in the car and mailed it back to me. Every associate made me feel at ease throughout the whole process with no pressure. Great Job, Bobby Rahal Lexus!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I traveled from Virginia to this dealer
    by Sonny from Virginia | October 10, 2011

    I traveled to this dealer because of the conversation I had with Jeff over the computer. I tried to deal in Virginia but could not. After meeting him in person and reviewing his inventory and the manner of attention we received was excellent. Jeff and his staff went to work in getting us the best deal I feel was fair. I would go there again for future purchases.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 81 - 88 of 88 Reviews