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Bob Brockland Buick GMC | Page 4

580 Old State Rte 3 Columbia, IL 62236

(4.7 out of 5) 61 Reviews
19189

ASK FOR INTERNET SALES!

Call (618) 476-5997
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-5:00 pm
Friday7:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Bob Brockland Buick GMC Inventory

Bob Brockland Buick GMC Reviews

Ratings and reviews of Bob Brockland Buick GMC are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    BEST BUYING EXPERIENCE
    by Nizam Sikiric from SAINT LOUIS, MO | January 27, 2019

    Whole buying process was just great. Scott DeGroot and Dan Burke did excellent job. Highly recommended if you need new Buick or GMC. I would give them 10 stars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best sales associate ever
    by John H. from Fenton, MO | January 19, 2019

    Need a car New or Used go see Tom Suarez. He is top notch, customer focused and very knowledgable. Tom will treat you right! We have been buying from Tom since 1996. As a family we have purchased 12 cars from him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ken Mohr's second used car 2 years
    by Ken in the Pines from Columbia, IL | December 31, 2018

    I just purchased my 2nd used car from Scott and Terry w/ finance from Mitch from Bob Brockland in Columbia, IL. My first was 2yrs ago, it was a 2014 GMC Acadia, basic model. Today, I purchased a 2016 Buick Enclave premium model by trading in my 2014. Go see these guys and get in on the great deals!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2018 GMC Sierra
    by Delvin H. Garland from Waterloo, Illinois | December 28, 2018

    My husband and I went shopping today for a deal before the end of 2018. He had in mind what he wanted and how much to spend. Boy, did we hit the jackpot going to Bob Brockland GMC. We found the truck he wanted and more, for just the price he wanted to pay. Everyone there was so friendly and ready to help make us satisfied and happy. Merry Christmas to us!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    sucky dealership
    by they know! from Columbia, il | December 13, 2018

    Bought a Chrysler 300 and within 2 week it stopped working, the u connect. So I couldn't connect my phone to car. Called them back and Scott had me speak with a salesmen who used to work at Chrysler for 10 years tell me I need a software upgrade. So I find out the upgrade was $800. So I called Scott back at the dealership. He basically said your screwed. To think my wife's needs a car and I was going to purchase one there. Glad I didn't. Because the one we test drove for the weekend, needed fixing. Had a sensor light on. Scott calls me back and said he would talk to his mechanic and see what they could do. Scott must be dead or avoiding me because I haven't heard from him. I called back 2 weeks later now and they said he was in a meeting. I will never buy a car here again, or for any one I know. I'll keep going to Weber to get my vehicles.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bob Brockland Buick GMC
    by Newman, Jill from Columbia, IL | December 03, 2018

    They are always friendly and helpful...the prices are good!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent!!!
    by Levin, June M from Dupo, IL | November 12, 2018

    The service department is the BEST! Everyone is very professional and exceptionally friendly. They explain all service/repair charges and answer any additional questions I have.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Professional Service with the Personal Touch
    by Hazelip, Diana B from Dupo, IL | November 09, 2018

    The professional service gives me confidence that my vehicle is repaired properly and safe to drive. The personal touch always makes me feel valued as a customer. This is not the first vehicle I have purchased here and I doubt it will be the last, and the service department is only one of the reasons for that decision.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Service Department
    by Goree, Mim from East St Louis, Il | November 06, 2018

    The staff was great. I received fast and friendly service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Oil and Windshield Change
    by Frank, Stacy from Columbia, Il | October 17, 2018

    The customer service is lacking, however, some employees try to make it easier for the customer with great effort, but when asking to pay for services beforehand one is unable to do so for some reason...

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 61 Reviews