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BMW of Towson | Page 2

700 Kenilworth Dr Towson, MD 21204

(4.5 out of 5) 94 Reviews
84292020424101043

You can buy a pre-owned car anywhere, but at BMW of Towson we trade some of the nicest cars in the country. Why buy from us? Priority 1 Service means no appointments are ever required for service. Enjoy one of over 100 BMW loaners when your visit extends beyond just one hour. We have one of the largest BMW PRE-OWNED inventories available. Visit bmwtowson.com.

Call (410) 846-0066
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

BMW of Towson Inventory

BMW of Towson Reviews

Ratings and reviews of BMW of Towson are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Wonderful experience with leasing a car
    by Margaret R Cangelosi from Ellicott City | March 21, 2020

    I was in the market for leasing a car. Since I previously leased a car from Towson BMW, I decided to go back to them again. And I am glad that I did! I not only received a great deal, but also tremendous service all around starting with Alex Goff, the sales associate who could not do enough to make the leasing process a quick, but efficient process. He is not only professional, but also very personable. Alex took the time to make me feel comfortable with the car by explaining all of the car's features. And he followed up with me the next day. Kudos also to Tanya Adcock for making the financial side of the process very quick and painless. All in all, a wonderful experience and I would highly recommend BMW Towson if you are in the market for a car to buy or lease.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BMW X5
    by Gregory Boone from Towson, MD | March 07, 2020

    Good deal, easy process and nice and helpful staff. Ben buying cars from here for years. Third car bought from this bmw location. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Good service
    by T from New market md | February 10, 2020

    Good prompt replies no complaints with them at all. Nice selection of vehicles but prices are really high as with any luxury dealer. Will definitely go back if the need arises

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Love my purchase, it drives nice. service great!!!
    by Lady Shopper from Cockeysville, MD | February 03, 2020

    Had a great experience. All were helpful to me. Bought a beautiful used car. Very Happy with overall experience. Could not wait to take it home.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Service
    by Frogfan from Baltimore, MD | January 17, 2020

    6 hours to do an oil change and they didn't even wash my car. What high car dealership doesn't at least get the salt off with a quick rinse.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service department
    by Robert from Towson, Maryland | December 28, 2019

    The service department is by far the best in the area. Derrick Edwards was outstanding. The process was quick, efficient, and timely. I’ve had work done at other dealerships , Audi, Volvo, Land Rover but Towson BMW is by far the best.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    annual service check
    by jane r from towson | September 12, 2019

    i brought in my car for a service check. i was then told that the 4 yr warranty service expired. i bought this car 4 yrs ago this month which was delivered late to the dealership so i didn’t even get it the day i purchased it. but the service consultant said it’s the date of purchase that matters which wasn’t mentioned to me at time of purchase. maybe it’s on the fine print or something. i feel like since it’s only a matter of less than 2 weeks being ‘late’ to the expiration date a little consideration would have been greatly appreciated to honor the warranty. my car is well maintained so no extra repairs were needed. i feel like this dealership just wants to make money. same feeling i had when i bought this car 4 yrs ago. the sales consultant then gave me an interest higher saying it’s low but when i said my bank is offering a lower rate that’s only when he made it lower. i only go to this dealership out of convenience to where i live

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by New Owner from Baltimore Md | June 26, 2019

    Excellent service. Free car wash. Comfortable waiting area. No appointment necessary, just drive in. Loaners available in some cases. Professional staff. I highly recommend this place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent treatment
    by David Hedd from BALTIMORE Maryland | June 14, 2019

    It was time to part with my wonderful 16 year old 530i. I had excellent support from service, sales, and tech intro to the sophisticated new cars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Analyst
    by Wendy C. from Baltimore, MD | May 27, 2019

    Bryon Stack was awesome. His customer service was exceptional. He and Mrs. Jaqueline Wells were a pleasure to work with. I would highly recommend BMW of Towson.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 94 Reviews