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BMW of Towson

700 Kenilworth Dr Towson, MD 21204

(4.5 out of 5) 90 Reviews
84292020424101043

You can buy a pre-owned car anywhere, but at BMW of Towson we trade some of the nicest cars in the country. Why buy from us? Priority 1 Service means no appointments are ever required for service. Enjoy one of over 100 BMW loaners when your visit extends beyond just one hour. We have one of the largest BMW PRE-OWNED inventories available. Visit bmwtowson.com.

Call (410) 846-0083
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

BMW of Towson Inventory

BMW of Towson Reviews

Ratings and reviews of BMW of Towson are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Car inspection
    by Ctanner from Baltimore md | November 12, 2020

    Very friendly and helpful. Great experience. Quick and detailed service with all recommendations and options for making sure my car is ready for the winter

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    640 BMW
    by GilbertB from Lancaster, PA | October 31, 2020

    Most attractive facilities ever seen in BMW dealer. Sales communication was outstanding answering every question. Finance experience was pleasant with clear and complete explanations of all details of the sale.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service Department customer
    by N/a from Towson MD | August 25, 2020

    Service Department was organized, had great communications, and was very professional. The video inspection link that detailed the recommended services was very useful and informative

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Towson BMW superb service
    by Geo from Randallstown | July 13, 2020

    Called asked for immediate appointment. Service manager fit me in. Proposed a 2 hour wait offered a vehicle no hassle. I waited in comfortable lounge. Repair was done car was clean as a whistle and sanitized. 100 percent professional service. Thanks Tom Wolf.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Oil change
    by Terrance from Baltimore Md | May 14, 2020

    Got a oil change 6 months ago pay 110.00 went today to get a oil change the price jump to 250.00 for a oil change

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    What a cluster...
    by Service personnel from Towson, maryland | May 07, 2020

    Parts department people were aggressive at best. Service person was more interested in his lunch than telling us about our car. What’s more they over charged. At the end of our visit the parts personnel came to us and gave us a lengthy lecture about why we shouldn’t leave without getting work done.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful experience with leasing a car
    by Margaret R Cangelosi from Ellicott City | March 21, 2020

    I was in the market for leasing a car. Since I previously leased a car from Towson BMW, I decided to go back to them again. And I am glad that I did! I not only received a great deal, but also tremendous service all around starting with Alex Goff, the sales associate who could not do enough to make the leasing process a quick, but efficient process. He is not only professional, but also very personable. Alex took the time to make me feel comfortable with the car by explaining all of the car's features. And he followed up with me the next day. Kudos also to Tanya Adcock for making the financial side of the process very quick and painless. All in all, a wonderful experience and I would highly recommend BMW Towson if you are in the market for a car to buy or lease.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BMW X5
    by Gregory Boone from Towson, MD | March 07, 2020

    Good deal, easy process and nice and helpful staff. Ben buying cars from here for years. Third car bought from this bmw location. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Good service
    by T from New market md | February 10, 2020

    Good prompt replies no complaints with them at all. Nice selection of vehicles but prices are really high as with any luxury dealer. Will definitely go back if the need arises

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Love my purchase, it drives nice. service great!!!
    by Lady Shopper from Cockeysville, MD | February 03, 2020

    Had a great experience. All were helpful to me. Bought a beautiful used car. Very Happy with overall experience. Could not wait to take it home.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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