BMW of Fairfax

BMW of Fairfax Reviews

Ratings and reviews of BMW of Fairfax are from Cars.com

• (5.0 out of 5.0)

  BMW of Fairfax Bodyshop

  by Tony Nguyen from Fairfax, VA | January 21, 2021

  My BMW 335i was in a reck right before Christmas. I dropped my car to BMW of Fairfax Bodyshop. Not only they did an excellent job with the work, they worked with the insurance to get the approval for the additional parts required. StateFarm wanted them to use used parts, BMW was able to convince them of the risk using old/used parts, and get the insurance to approve the new parts. I always feel confident that BMW of Fairfax bodyshop will do a job right for the best interest of the customers.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Oil change

  by Della Rucker from District heights, md | January 06, 2021

  Service advisor provided an excellent assessment for service needed.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  BMW of Fairfax is the Best!

  by Kimberly from Fairfax, VA | January 01, 2021

  Brian Markulin is the best Client Advisor in the building! 10 stars for Brian's excellency, commitment and professionalism in helping me with my new BMW.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  BMW Body Shop

  by FC from Falls Church, VA | December 31, 2020

  I needed the fender on my vehicle repainted. The staff was very responsive and service quality was excellent.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great experience

  by Kristin G from Springfield, VA | December 29, 2020

  We had a great experience at BMW of Fairfax. We loved working with Alex. He was very knowledgeable and he took the time to ask me questions to get a better understanding of what I was looking for. Alex always made himself available via email or phone for any questions during the buying process, and even after. When we showed up to buy the car, he had everything ready and made it a smooth and enjoyable experience!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  BMW of Fairfax

  by Leah Devine from Crownsville, MD | December 22, 2020

  Best car buying experience I have ever had. Alex (sales rep) and the team there was incredible! Received so much more than expected. Very accommodating.

  Customer Service
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  Buying Process
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Charles Kopacz

  by Charles B Kopacz from Nazareth, PA | December 21, 2020

  Both my sales rep and Finance Manager were stellar to work with, truly great service. Even though it's 220 miles from home, I would do business there again.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Fairfax BMW -most recent experience

  by James Abbott from Oakton ,VA | December 18, 2020

  Have purchased seven BMWs (5 CPO, 1 new, 1 Mini) from Fairfax BMW over 15 years. With the same salesperson, Brian. Brian is excellent and always worked with us. Several times, including our most recent CPO purchase of 2018 M4, ?back of the house? service -financing, parts/cashier has been inefficient and lacking.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2015 BMW 535i Regular service

  by Ferdinand Neider from Vienna, VA | December 11, 2020

  The service attendant was "Dereck??" was very helpful.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Good friendly service

  by Dung Dang from Burke,VA | December 10, 2020

  Thank you for your help with my car. Nice service and close location.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
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