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Blue Ridge Auto Sales Inc. | Page 2

587 Blue Ridge Blvd Roanoke, VA 24012

(3.3 out of 5) 92 Reviews
2169816202032015147

Call (540) 904-4073
Hours of Operation
Monday10:00 am-6:00 pm
Tuesday10:00 am-6:00 pm
Wednesday10:00 am-6:00 pm
Thursday10:00 am-6:00 pm
Friday10:00 am-6:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED

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Blue Ridge Auto Sales Inc. Inventory

Blue Ridge Auto Sales Inc. Reviews

Ratings and reviews of Blue Ridge Auto Sales Inc. are from Cars.com

Overall
3.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    used car
    by Marlo A from coral springs fl | February 19, 2019

    friendly and upfront .. it was a pleasure doing business with Martin . I live in Florida and he gave me a great deal on my sons first car car. Thank you Blue Ridge

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Tammy sink Roanoke Va
    by Tammy Sink from Roanoke Va | September 18, 2018

    I wouldn't recommend these people to anyone. They are nice till they get your money and if something is wrong with your car, they suddenly become rude and arrogant. These are some shady guys down there.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Leaking trunk
    by Stephanie Hall from Vinton | September 17, 2018

    I bought a car from Blue Ridge Auto Sales, a 2013 Nissan Sentra. I did buy it "As Is" but the mechanic there was a friend of the families and was told to bring the car back with any issues at the time of purchase. Within the first week, I noticed the vehicle was leaking in the back seat and the truck and there was a rubber molding missing from the roof. I took my vehicle back several times and was told they would order the part. On the third trip to Blue Ridge Auto Sales, I was told to just order it from the junkyard and they would pay for it. I ordered the part it was about $50 so I didn't make a big deal about it until the next few days I noticed my trunk was leaking still. I went to Blue Ridge Auto Sales on Friday 9/14/18 and they did not see the leak but told me to put a towel down and come back when we could see where the leak was. I was reimbursed for the $50 part but I stilI have a leaking trunk. I go back today with a soaking wet towel and no one is there that can help me. One of the gentlemen told me he would make an appointment and let me know when it would be repaired. I didn't hear anything back so I called the Martin Abdul Sales Manager, that I bought the vehicle from and has known of this issue from day one. He told me that he would not help me anymore and that I just kept coming down there to get stuff. He told me not to call him again and hung up on me. I do not want anything but for my vehicle to be fixed as promised from this company.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Shady Business
    by Irritated Buyer from Asheville | July 27, 2018

    Arranged a purchase from out of state. Traveled overnight got a hotel room. Went to get the car when they opened. It wasnt there! I couldn't get full details from the man because there seemed to be a language barrier.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Brandon S from Roanoke | May 07, 2018

    Great customer services sales person and everyone there was so friendly will be back to buy another do recommend them to everyone prices are great

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great car!
    by Lea from Moneta Va | May 05, 2018

    One year later and I’m still just as happy as I was the day I bought my car. Staff worked very hard to find me the perfect car for me needs. No hassle, no hidden secrets just great customer service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don’t waste your time
    by Shaun from Christiansburg, va | March 19, 2018

    I contacted this dealership by email twice from cars.com. They never responded to the email or made any attempt to contact me. Don’t waste your time with these people.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Not interested in selling
    by Frustrated from Martinsville, Va | February 08, 2018

    I sent messages for a couple different cars and never received a response. Maybe car selling isn't important to them. I did purchase a car from a different dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Kind persons and good cars
    by Robert Park from Blacksburg, VA | January 16, 2018

    I searched cars from cars.com and sent email to ask for availability of the car i interested in. Although i didn't get their answer, i drop by the shop after visiting two other dealershops. Overall, i satisfied with their services. I found the cars i interested in and had test drives. The dealer i met and the manager of the shop were very kind. After comparing other options, i visited the shop again next day. I had test drive again and finally purchased the car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Nobody home!
    by CarShopper from Bluefield, VA | November 03, 2017

    I was interested in several of their cars, left emails and voice messages but no one responded. Maybe they have enough customers and have no need to return calls.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 11 - 20 of 92 Reviews