Auto.com

Blue Ridge Auto Sales Inc.

587 Blue Ridge Blvd Roanoke, VA 24012

(3.3 out of 5) 92 Reviews
2169816202032015147

Call (540) 904-4073
Hours of Operation

Coming Soon!

Blue Ridge Auto Sales Inc. Inventory

Blue Ridge Auto Sales Inc. Reviews

Ratings and reviews of Blue Ridge Auto Sales Inc. are from Cars.com

Overall
3.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Absolute crooks
    by Traci from beckley, WV | August 21, 2020

    Crooks. Paid $9500 for used vehicle only 35000 miles and transmission slipping a month later. Took it to nissan they said warranty was void because it had a branded title which absolutely was not disclosed to us. I wouldnot have bought the vehicle if I knew this I would have not bought vehicle. I called manager, he pretty much told me tough luck and told me we had done something to transmission because we drove it 4000 miles. The vehicle had 38000 miles when it acted up. It is unlawful to sell rebuild car without customer knowledge. The manager said 80 percent of their cars are rebuilt titles and they were legal. Do not ever buy from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    JUNK and crooks! don’t waste your time!
    by Malinda B. from Roanoke, Va. | July 12, 2020

    Went to purchase a vehicle. Saw where it had been in an accident. Martin said very small fender bender. We found out later it had been totaled with a salvaged title. Wasted so much of our time for nothing! If he would have just been honest instead of lying it would have saved everyone a lot of time and undue stress. Very strange to send people out to banks trying to get a loan during the buying process. There where red flags and I should have listened to my gut. If you value your money not being wasted, DO NOT buy here. All you are asking for is trouble and headaches!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible Cars And Horrible Customer Service
    by Yanique from Charlotte | July 11, 2020

    This place was the worst experience I have ever had buying a car. Never buy a car from this place. I drove from NC to Virginia just to buy this car. I scheduled an appointment two weeks before. I called while on my way told the owner exactly the car that I wanted he told me to come. When I got their the owner didn’t pay me any attention acted like he did want to help me. He told one of his workers to get the car I wanted , when I looked inside the car it had wires hanging out of it when I asked he said ohh well the car is actually not ready for sale I have been busy and it won’t be ready for some weeks. I said why didn't you tell me that before I drove this long way, he had nothing to say and walked away . He made someone get my car and I left . The cars viewed by this seller may look good on pictures but they are not good cars and the service is terrible. Go somewhere else to buy your car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    A mess!
    by Not today! from Roanoke, VA | May 31, 2020

    Went to view a used truck they had available. We got out of our vehicle and not a person came to talk to us. Went and view the vehicle it had a box of parts and a pack of cigarettes in the vehicle. Finally went to the office and talked with a person. After getting his stuff out of the truck, he gave me the keys. I turned the truck on and the check engine light was on. Turned it off gave them the keys, told them why we were leaving. The guy said ill get the computer, its probably nothing serious. We left!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    DON'T GO HERE
    by Brian Weikle from Lewisburg, WV | May 21, 2020

    I had purchased a 2000 Isuzu Trooper from here. Everything they told me was a lie. The vehicle was different on features than what was advertised and they chopped it up to the advertiser error. Everything they said they had done to the car for maintenance purposes was a lie. Had the vehicle for 36 hrs and the transmission burnt up in it. Was told by the mechanic that everything that I had been told was a lie. Had to pay to rebuild. When I called the dealer to ask about everything and see what they would do since I had the car for 36 hrs. I was told that they could tell me anything they wanted to and I couldn't do anything about it. Virginia has no lemon law and once it's off their lot it's not their problem and thanked me for my purchase then hung up.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer beware! I don't even know where to start.
    by Susan from out of state | April 21, 2020

    After you buy your disaster car you'll need extra money for the lawyer. Everything was a lie, such a waste of my time. "If it seems too good to be true, it is."

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don't waste your time or money
    by Rich from Fredericksburg, VA | July 03, 2019

    I failed to read the reviews. Called about a vehicle, no mention of SALVAGE title anywhere in the listing or when I asked about any issues. Wasted my money on the Carfax when the dealer knew full well it was salvage. They don't even have their cars priced right for salvage vehicles. Completely dishonest, an employee even got upset with me when I called to confront them about the false advertising. I'd give a zero star if I could.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Don’t Buy Here
    by Joey from Alderson West Virginia | April 04, 2019

    Paid cash for a used 2006 Honda Pilot and just after 2 weeks the engine light came on and all cylinders are miss firing. It’s as if someone had the vehicle scanned and cleared before selling and did not care to inform the customer about the possible issue. They only care about getting the most they can from you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DONT BUY!!! SCAMMERS!! ALL SALVAGED!!!
    by Bailey from Roanoke VA | March 29, 2019

    ALL SALVAGED CARS!! DONT BUY!! BIGGEST RIP OFF!! CAR WILL DIE NOT EVEN TWO MONTHS AFTER PURCHASE!! ALL LIES!! JUNK AND SHADDY!!! DO NOT BUY!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Honda
    by Bobbeware from Roanoke Va | February 20, 2019

    Beware of this shady car salesman. Told me over the phone the car had be in accident but had been repaired to new condition. Drove to car lot to see the car. It was far from being in new condition. It even had wood screws hold on the front clip!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...10
    Displaying 1 - 10 of 92 Reviews