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Billy Cain Ford

4191 Maysville Road Commerce, GA 30529

(3.9 out of 5) 40 Reviews
149504

Here at Billy Cain Ford we pride ourselves on our excellent customer service! Our desire is to meet all of your purchasing, financing, and service needs and give you a memorable experience every time. We like to emphasize that our dock fee is one of the lowest of any dealership around! Give us a call at 877-942-7795 and we will be happy to meet any of your needs.

Call (706) 534-6372
Hours of Operation
Monday8:30 am-6:30 pm
Tuesday8:30 am-6:30 pm
Wednesday8:30 am-6:30 pm
Thursday8:30 am-6:30 pm
Friday8:30 am-6:30 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Billy Cain Ford Inventory

Billy Cain Ford Reviews

Ratings and reviews of Billy Cain Ford are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Perfect Car Dealership!
    by Dustin Bell from GA | September 14, 2020

    Billy Cain Ford goes the extra mile to take care of it's customers. This is the second vehicle we have bought from them and they gave us a great deal. Everyone is extremely helpful in getting us what we wanted and we walked away very happy. Thanks again and keep up the good work!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Disrespectful
    by John from Dawsonville, GA | April 02, 2020

    Sales staff was very disrespectful to me when negotiating telling me I didn’t know what I was talking about. Well another dealer nearby beat their price and gave me a great process. I will never let anyone I know nor anyone I come into contact with buy a car from this dealer from their rude attitudes.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Complete rip off.
    by D Reed from Athens Ga | October 21, 2019

    Bought used truck. Traded patriot they gave me 4500 so i thought ..Vibrated bad. Even put new tires on it 560.00. Didnt help. Dealer cancelled contract when i asked for my trade back i was then told i lost trade by bringing back truck. Said i had to pay taxes and dealer fees and etc. CRAZY!!! I gave them my patriot and they have it priced at 8000. Wow. The truck was only 12000 so that dont even add up if that was even the case. They owe me 4500. I would of nevet gave them my vehicle. So put me in 2018 escape. 2 wks later engine light came on.went to different dealership Had to replace motor.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer beware
    by Alicia Kelsey from Jefferson Ga | September 28, 2019

    I purchased a used Ford edge in 2014. I was told it was a Ford program car and purchased from Ford. Jump to 2019 I am purchasing another 2019 Edge from a different dealer. When they appraised my trade in I was told we could have given you 5000.00 more if your car had not been involved in serious sideswipe accident in 2013. They showed me the carfax. This car had been a rental car and had been in numerous states and wasn't purchased from Ford but from the GA Auto Auction. I was shown a clear carfax at Billy Cain. They completely lied about the car and I would never have purchased it if I had known it was a rental and in a serious accident.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    pissed customer
    by Gus from hoschton ga | September 06, 2019

    Stay away from this dump. Buy a bicycle. You'll get a better deal. They can't switch prices much on a ten speed. Go anywhere else , these people are a blemish on fords good name.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    love my new ford
    by soccer mom from dunwoody, ga | August 09, 2019

    Went in to look at a new explorer I saw online and unfortunately they just sold it but they helped me find another one I loved even more!!! They were so helpful and friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Falconsfan50 from Flowery Branch | August 08, 2019

    Bought a new F150 from Billy Cain Ford. The process was fast, easy and everyone was friendly and easy going. I would definitely recommend this dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Gave back broken car
    by Jason from Commerce | June 15, 2019

    My car was smoking out of the tail pipes very badly and this was the closest dealership but I wish I had went to a different. They took my car for a week and said to have replaced the broken parts and fixed the smoking but the next day I get in the car and it’s smoking worse. I can’t get to work without a vehicle so I ask them for a rental vehicle because my car is still under warranty. The gentleman says no one there can authorize one at the time so I’m stuck with no car after already giving them my car for a week. There is no accommodation and obviously have some problem with servicing vehicles go somewhere else if you need any sort of customer service please!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Pleasant experience
    by John from Eatonton, Ga | May 28, 2019

    We recently purchased a used truck from Billy Cain Ford in Commerce. I usually despise the car buying process with all of its high pressure tactics and the feeling that you are being tricked. Pierce and Jason never once pressured us or made us feel like we were being tricked. They were friendly, helpful, honest, open and forthright with every step of the process and made the whole experience comfortable and easy. Without a doubt, it was one of the best experiences we have had with a dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    SCAM ARTISTS AND RIP OFFS
    by JC from CALHOUN | February 26, 2019

    DO NOT USE THIS DEALERSHIP total Scammers and Liars, Owner and Finance Manger are out to rip you off. They will tell you to your face they ripped you off and that they will not fix the issue. Total disgrace to the Ford name.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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