Bill Luke Tempe | Page 4

Bill Luke Tempe Reviews

Ratings and reviews of Bill Luke Tempe are from Cars.com

• (1.0 out of 5.0)

  Very Dishonest Company

  by Colby from Gilbert, AZ. | July 28, 2019

  Bill Luke is not a trustworthy company. The sales agent was friendly, funny, and courteous, however that is the only good I took away from Bill Luke. We bought a used vehicle from them and at first glance all looked great. The carfax had reported a minor accident in the rear of the car. We asked that there service guys look at the body of the car to make sure no damage had occurred to the frame of the vehicle. They mentioned they dont take in vehicles with frame damage or extensive work so we need not worry. They mentioned they replaced the entire set of brakes and would have noticed anything out of the ordinary because they had the car lifted in the air to do so. They assured us that the rear of the vehicle was the only part of the vehicle with body work. We took the vehicle home and after its first wash everything began to reveal itself. All of the sudden we were noticing all sorts of paint issues on the hood, bumper, and paint chips all over that were not there until after the first car wash. I dont know if there is some sort of paint concealer or what because we sure didnt notice all the imperfections until we washed it the first time. The hood had definitely been repainted or replaced because it was really bad with paint runs all over and the clear coat on the bumper felt like sand paper. After further evaluation we found paint over spray and part of the bumper was not attached properly. After our findings we brought it to the attention of the dealership. After I pointed out there was no way they would not have seen the body work done while the car was in the air they would not either confirm or deny they new there had been front end work done. Bill Luke agreed to repaint the hood, "touch up the bumper", and re-seat the bumper so that it fit correctly. The hood looks pretty good, although I can see the slight color difference and they buffed some of the clear coat on the bumper its definitely far, far, far from perfect but it is all they said they would do for me. The bumper however is still not seated correctly and they are not planning on fixing it. I am super disappointed that they deceived and lied to us and will not be buying a car there ever again. Stay away from Bill Luke Fiat/Alpha Romeo. Update: I recently sold the car I bought from Bill Luke because of the many problems I was having. When I purchased it I also bought a very expensive warranty which I tried cancelling several times. The warranty company told me I had to cancel with the dealer I bought the warranty from. I left 3 messages with Bill Luke over the span of 1 month and never received a phone call back. I still have not been refunded my money. This is just one more reason to stay away from here. This company is very greedy and dishonest.

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  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Bill Luke Tempe

  by Brandon from Chandler | July 06, 2019

  Daniel Stewart got us a quick deal we didn’t waste any time test driving a great buy with certified plus on my Fiat Super excited

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great experience

  by Lmcdannell from Peoria AZ | June 21, 2019

  Bought a Tesla from this dealership and it was a great experience. I didn’t feel pressured to buy on the spot which was greatly appreciated. My salesman, Tony Cole, was knowledgeable and went above and beyond with his customer service. I highly recommend.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Just bought a used car at Bill Luke Tempe

  by JohnP from Gold Canyon, AZ | June 12, 2019

  My salesperson, Tony Cole, could not have been any friendlier or more helpful. He explained everything we needed to know, answered all of our questions and arranged to have a couple of minor scratches buffed out (when we left with the vehicle all you could see was shine). Everyone at the dealership was friendly and courteous. Very clean dealership, I would recommend it to anyone.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Hannah

  by Hannah Cuoco from Marana | June 07, 2019

  We would highly recommend Tony got any of your car buying needs. He is friendly and honest, and very patient, and willing to work with you

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great experience

  by mprice from Buckeye, az | March 08, 2019

  We had such a great and easy experience at Bill Luke Tempe. We worked with Tony Cole who was such a pleasure to work with and made sure we had the vehicle we wanted. Thank you so Bill Luke Tempe.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Top of the line service

  by mprice from Buckeye | March 06, 2019

  We had such a wonderful experience at Bill Luke Tempe. They really did make the buying process so easy and provided excellent customer service. We worked with Tony Cole he is such a nice guy and made sure the vehicle was everything we wanted. Would recommend Bill Luke to anyone looking for a car.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome dealership

  by Blake from Phoenix | February 25, 2019

  Bill Luke Tempe has the best prices around for slightly used vehicles hands down. Don’t waste your time at other places do yourself a favor and see Tony Cole he’s a solid guy along with Steve they will set you up with a great price in a relaxed chill atmosphere.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience !

  by Manon Nicole from Scottsdale, AZ | February 15, 2019

  Tony Cole was amazing! Honest and right to the point. Helped make the process of getting a vehicle easy. Thank you greatly! Highly recommend to those in need of a vehicle!

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Dealership

  by Carlos from Casa Grande, Az | February 11, 2019

  Awesome dealership! Tony Cole is the man to go to. He provides ultimate customer service and will try his best to help you in any way.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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