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Bill Jacobs MINI

2491 Aurora Ave Naperville, IL 60540

(4.9 out of 5) 462 Reviews
25314812020616151755

The Bill Jacobs Auto Group is one of the most respected businesses in the Chicagoland Area. We offer complimentary Courtesy vehicles while you service your vehicle, and our car wash is open and available to you six days a week. If you are looking to purchase from out of state, we are less than 30 minutes from either Chicago airport. We do offer free pick up from the airports!

Call (630) 225-7730
Hours of Operation
Monday10:00 am-8:00 pm
Tuesday10:00 am-8:00 pm
Wednesday10:00 am-8:00 pm
Thursday10:00 am-8:00 pm
Friday10:00 am-8:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-6:00 pm
SundayCLOSED

Bill Jacobs MINI Inventory

Bill Jacobs MINI Reviews

Ratings and reviews of Bill Jacobs MINI are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Mike in service
    by Susan lockhart from Wheaton, IL | April 08, 2021

    Go see mike in mini he is great can’t say enough good things about my entire experience. My mini was clean and back on the road

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bill Jacobs Mini service review
    by ARTHUR CAMPAGNONI from Naperville, IL | April 06, 2021

    Mitch provided excellent and expedient service. My vehicle was serviced in 90 minutes.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mike W
    by JD from Chicago, IL | March 12, 2021

    Came in to have new tires installed, Mike took great care of me and got me in and out in a timely manner. Will definitely be a repeat customer.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing automotive service advisor
    by C Staed from Bloomington, IL | March 12, 2021

    I had problems with the engine of my Mini Cooper and chose Bill Jacobs because already at the telephone everybody was very friendly and understanding. I highly recommend Bill Jacobs and in specific Mitchell Shefveland. Mitch was a tremendous help, very easy to communicate with, friendly, professional, and he did spend a lot of time and effort to help me. I was also very impressed how approachable Mitch is. He updated me constantly about the progress and explained everything very well. Mitch really cares about his customers and goes out of his way to serve his customers' interests. If you have problems with your car, you are in great hands with Mitchell Shefveland and Bill Jacobs Mini.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Mary Ellen
    by MARY Ellen from Oak Brook, Il | March 07, 2021

    I had my car in for service and Mike took care of me. I am always treated like family. He does a great job explaining what I need now and what can wait until latter. He is also respectful of my time . I love my Mini !!!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great shopping and repair experience!
    by Katy O from Chicago, IL | March 04, 2021

    First off I purchased my car here with Jed a few weeks ago and he was fabulous! Super straightforward ans easy to work with. Unfortunately after just 2 weeks my new Mini had a run in with a mean pothole on i90. After a less than ideal experience at another dealership I called Jed in exasperation and he helped me have the car towed to Bill Jacobs. From there i worked with Mitch who was really friendly and kept me updated on each step of my car's repairs and he even arranged for the loaner to be delivered to me in the city. I honestly couldn't believe they would go through all that trouble just to make sure i could get around. He gave me his direct number so i'll definitely be working with him for any further services!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mike witkowski
    by MRs. BRANZ from Joliet,ill | March 03, 2021

    My service manager,Mike Witkowski, has always been excellent. He is knowledgeable and efficient. He is also very courteous .

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Aldo great job
    by Caliman from Wheaton, IL | March 01, 2021

    I just want to say that anytime I need any service done oh no I could count on Bill Jacobs mini the Naperville for the great service and amazing people. How many questions go see the experts and ask for Aldo.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Aldo your the best
    by Titoman from Oswego, il | March 01, 2021

    Thanks for getting my mini back on the road. Thanks for everything Aldo your the best and see you next year for my regular service.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by RAUL CURIEL from Zion, Illinois | February 27, 2021

    Aldo Huerta he is amazing employee he treated me like at family member great service definitely I well bring my cars back

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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