Auto.com

Bill Jacobs BMW

2495 Aurora Naperville, IL 60540

(5.0 out of 5) 1208 Reviews
67202071164626

Questions? Please call our Internet Sales and Leasing Specialists. They are available to answer your questions and happy to help!

Call (888) 910-3804
Hours of Operation
Monday10:00 am-8:00 pm
Tuesday10:00 am-8:00 pm
Wednesday10:00 am-8:00 pm
Thursday10:00 am-8:00 pm
Friday10:00 am-8:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-6:00 pm
SundayCLOSED

Bill Jacobs BMW Inventory

Bill Jacobs BMW Reviews

Ratings and reviews of Bill Jacobs BMW are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent team
    by Sam Sheth from Naperville, IL | November 23, 2020

    Very easy to work team. They are very professional, experienced and knowledgeable that made my new car buying experience extremely easy and fun. Sure recommend them

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Donna from Lemont,IL | November 23, 2020

    Bill Jacobs BMW has a high level of customer Service. I have been a customer over 5 years now. I have been dealing with Alex Flinn the last two years and have been extremely satisfied.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Repair
    by Greg from Chicago,IL | November 21, 2020

    Took my vehicle in for Service to get some warranty work done. Alex Flinn handled all the paperwork to start the claim. It was really easy and painless. Now my car is all fixed up. Great job

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    BMW Service
    by Geri F from chicago,Il | November 21, 2020

    Thanks Mike A for the great service, always know my car will be taken care of .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Brandon from Bolingbrook,IL | November 20, 2020

    Had previously serviced my vehicle at Bill Jacobs BMW and was impressed. Alex Flinn and the shop foreman were very thorough and explained everything that I needed for my BMW. I haven’t had service like this in years.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Car Services
    by Y S from Naperville, Illinois | November 19, 2020

    Great services. Jeff, the advisor who helped me, took care of everything smoothly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Karen Garcia from Naperville, Il | November 19, 2020

    Moe was great! Always take my car to him, great customer service!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Ryan from Bolingbrook,IL | November 18, 2020

    Alex Flinn has been a fantastic service writer for us. His knowledge and skills outmatch any other. The dealership is huge and has a ton of amenities. I highly recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Ashley from North Aurora,IL | November 17, 2020

    Very good service department. Free loaner cars are provided. They have all the safety and sanitation requirements. Alex Flinn was great. Vehicle was washed and ready to go during pick up.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Lease a car
    by Connie Y from Westmont IL | November 17, 2020

    This is my first lease and first BMW. I have Mercedes for many years , I think for lease option , BMW offers 3 years roadside assistance and maintenance is all covered by the BMW. Mercedes will require customer to pay twice a year oil change schedule A is over $600 and schedule B is not cheap either.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...121
    Displaying 1 - 10 of 1208 Reviews