Bill Hood Chevrolet

Bill Hood Chevrolet Reviews

Ratings and reviews of Bill Hood Chevrolet are from Cars.com

• (5.0 out of 5.0)

  Vehicle Owner

  by Shirley Cotton from Hammond, LA | May 01, 2020

  I received fast and quality service. The dealership maintenance staff are certified professionals, and they gave me a quick overview regarding the repairs needed on my vehicle after a diagnostic check. I will return for those repairs.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Teller

  by Yolanda Miller from New Orleans, La | December 20, 2019

  I spoke with finance and was given a complete explanation of the process. I fully understand and ready to complete my sale. Everyone was wonderful. I enjoyed my experience

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Oil change

  by Elizabeth Hopkins from Covington, La | April 13, 2019

  Always great service and great customer service. Always one time and not a long wait. The reception area is clean and comfortable.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Traverse

  by Fenner Gay from Covington, LA | October 25, 2018

  Great place. Great people. Always a pleasure to go there.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Emergency repairs to corvette

  by Deborah Wallace from Madisonville, LA | May 01, 2018

  I couldn’t unlock my doors, called and (I think her name was Kathy) said head right over! She took great care of all! Fixed everything and as I needed oil change etc, got it all done right away.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Bill Hood Service Dept. review

  by Ledoux Faust from New Orleans, LA | April 02, 2018

  I bring my Chevy Malibu here for service regularly and to date have never had a problem. My experience is that they do what they say they'll do, every time. If they diagnose issues with my car other than why I brought it in, they'll inform me, but no pressure to perform any repairs other than what I want done then. And they always have the work completed on time.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Hood Northlake Chevrolet

  by Cynthia Elsensohn from Metairie, LA | March 14, 2018

  I went in for an oil change and tire rotation. My car was taken immediately, and, as usual, the staff was very courteous and knowledgeable. I purchased a vehicle from this dealer 6 years ago. I did not purchase one on this occasion.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Oil change

  by Sandy Louise Bodin from Covington, Louisiana | March 09, 2018

  The oil change was quick and easy. Everyone was nice and polite

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  AWESOME Car Buying Experience!!!!!!!!!!

  by Barbara M Pollock from Picayune, Ms | June 16, 2017

  A friend of ours recently purchased a truck from Bill Hood Chevrolet and recommended them to us. We drove almost 2 hours to get to this dealership. Jerry Rhodes and Vince made buying a truck fun instead of tedious. I fully appreciate the honesty and help they gave while buying our new Chevrolet 2500 Silverado. They listened and helped us find just the truck we wanted and were totally upfront throughout the whole process. My husband and I have bought quite a few cars over the 35 years we have been married and have NEVER had such a positive experience before. I totally 100% recommend this dealership to anyone looking to buy a car. I give a very special thank you to Jerry-he was a pleasure to deal with, he was very knowledgeable, and he made the whole process very easy. I also want to mention that EVERY person there was friendly, courteous, and professional.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  I purchased my third car from Bill Hood Chevrolet

  by Julia Price from Ponchatoula, La | May 05, 2017

  There is no other dealership like this one. When you purchase a car there, you get more than a vehicle, you become a member of the Bill Hood family. Special thanks to Rex for your expertise and friendly attitude and to Eric Laborde for making the financing so easy.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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