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Bill Gray Volvo Cars Canonsburg, PA Reviews & Cars for Sale

2897 Washington Rd Canonsburg, PA 15317

(4.6 out of 5) 7 Reviews
198597

Call (724) 655-4562
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:30 am-2:00 pm
SundayCLOSED

Bill Gray Volvo Cars Inventory

Bill Gray Volvo Cars Reviews

Ratings and reviews of Bill Gray Volvo Cars are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Pleasant experience.
    by Rangan from Peters PA | January 19, 2018

    Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Buying the car was the easy part!
    by Aggravatedvolvowoman from California | July 31, 2013

    Buying my 2012 xc90 was not a problem. They gave me a fair deal on it. That's where my good reviews end. After a few thousand miles, there was a message about "anti-skid service needed." I called the service department, and they said it wasn't a big deal and to bring my car in. They did a software update. A few days later, the message came back up. I called them again, and they set up an appt. the day of the appt, the message went away, so I called them to let them know. They said that they couldn't do anything about it unless the message was still there, and not to worry about it. The message has popped up numerous times and gone away. So, each scheduled service that I've had, i asked them about the anti-skid message. The only thing they did was a software update. This has happened about seven times. I recently moved and I had my car serviced for ~32000 miles. Everything seemed to come back fine. About two weeks later, the message came up, but this time I had two more messages: my AWD needed service and the anti-spin had turned off. I called the local dealer and brought it in. I told them that the anti-skid message has appeared about 7 times. The service manager looked surprised and asked if I had it repaired there. I told her "no." I then told her about the software updates that received each time. She told me that the first time that message appeared, they would have done the software update, but the second time that it happen they would've checked to see if a part needed to be replaced. They ordered a piece to see if that was the source of the problem. When they started the repair, they found that some filter was in bad shape, and then they checked on my AWD, which ended up being shot. Now,, they have to replace the entire AWD and they had to replace the malfunctioning piece (can't remember what she called it). She also told me that this was the result of the original problem. Thank goodness I got the extended warranty, because the AWD alone was $4000. Wondering if the service department is inept, lazy or scamming. By all means, buy your car from them, but don't use their service department!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Customer Service
    by Tom Nolfi from Pittsburgh PA | May 22, 2013

    The treated me with like a king and the personnel were exemplory!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Bought my new Volvo at Bill Gray
    by LittleMissPerfect from Pittsburgh, PA | October 24, 2012

    Thanks Bill Gray for making my deal a smooth one. I love my new car. It smells awesome and handles great.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thanks Bill Gray!
    by StaceyHeavyfoot from Pittsburgh | September 18, 2012

    I love my sporty new Volvo. I feel like a kid in a candy store in this thing. I haven't stopped smiling since I got it. Best --Stacey

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying at Bill Gray was a great experience for me
    by Jennifer from Pittsburgh | September 13, 2012

    I recently purchased from Bill Gray and was very pleased with my deal. If you are shopping for a new Volvo I would recommend them. I didn't feel pressured and I love my new car. I have always wanted a new Volvo and the folks at Bill Gray made it happen. Thanks Bill Gray Volvo!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good Place To Do Business
    by Happy Customer from Fairmont, WV | October 21, 2011

    A very professional and easy place to deal with. They gave me a fair price without any haggling. I would buy here again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 7 of 7 Reviews