Best Value Automotive

Best Value Automotive Reviews

Ratings and reviews of Best Value Automotive are from Cars.com

• (1.0 out of 5.0)

  Never trust the owner of this place

  by Terry Green from Grants pass | February 21, 2021

  With the exception of the awesome salesman Jeremy, I would never go there or send anyone there to buy a vehicle. First they sold me a truck with less than 3mm on the rear brakes, second had the tires replaced and I had a defective tire blow out on me on my way home, next the truck wouldn't start after 2 days of having it and finding out from 2 certified mechanics that it had cracked heads, low compression and major leaks in the radiator the owner kept blowing me off to come get it to fix it. I finally got the truck 2½ hours back up to the dealer myself their so called certified mechanic told them the engine was fine and the owner Alvaro tried to tell me my cost was going to be half of the fix cost at $749 to get the $400 breaks done and a 20 radiator hose. When I told them I wasn't going to pay for things that were needed to be done before selling it legally he told me he'd only give me $15,000 back out if the $19,000 I paid for it. All of this and the loaner car they first gave me had no turn signals, break lights, very dim headlights and warn out wind shield wipers knowing I had to drive 2½ hours back home. NEVER GO TO THIS DEALERSHIP. I WOULDN'T ASK THE OWNER FOR A BICYCLE LET ALONE A TRUCK.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
Displaying 1 - 1 of 1 Reviews