Best Auto Outlet

Best Auto Outlet Reviews

Ratings and reviews of Best Auto Outlet are from Cars.com

• (1.0 out of 5.0)

  credit report

  by abid from detroit, michigan | August 05, 2020

  This company runs my credit without my authorization. I just received an alert from my credit monitoring company. This needs to be stopped. Hard inquiry appeared on my credit report. I dropped from 802 to 784 in one month and this is the only difference I see in my report. I didn't authorize this inquiry. I have not authorized ANYONE as I've been out of the US for several months.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Fake internet price! they try to charge you extra

  by Jose from New Jersey | June 14, 2020

  Let start saying the vehicle had a big scratch on a bumper that was not shown in the pictures. Then, they try to convince you that down payment is am extra charge you have to pay on top of the sales price advertised....This is the most absurd explanation of down payment. Yup, I repeat, they want to make you pay $1,995 EXTRA because of their wrong idea of what "Down Payment" is. Don't waste your time.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  Didn't have the Car we wanted...

  by JayJ from Brooklyn, NY | June 08, 2020

  So we went to see a certain job from this place, online they showed they had 3 of them. We called the day before our scheduled appointment to double check so my spouse could test drive the car. Well, we got there and were told they cleaned house a few days prior and sold all 3 plus many more cars. Good for them, waste of a day for us.

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Scammers!

  by Katie from Deer Park | May 13, 2020

  Tried several times to get my debit card when I said I STILL need to test drive the car. Showed me a carfax to a different car and thought I wouldn't realize. False advertised and told me they had a car and when I get there try and say it was sold yesterday.

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  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  visited dealership. number 1 liar. they try make f

  by b kohli from massapequa | February 17, 2020

  price mentioned on line is different then buying.online price is $36888 when i reached there they $ 36888 $19995 $695. over all my experience is very very bad

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  amazing !!

  by Janet Ramirez from mineola ny | January 09, 2020

  SEEN AN AD FOR A BEAUTIFUL BMW WENT IN AND WOUND UP PURCHASING IT AND I MUST SAY WOW! What an amazing experience i had from the sales team, managment and finance i was treated like royalty! got a amazing deal on my dream car and couldnt be happier! Id recommend this dealership to anyone looking for great service, good deals and beautiful cars!

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Money Hungry!

  by Sherman from Pennsylvania | December 30, 2019

  The price you see is only guaranteed if you go through their financing agency, they recieve a huge kickback from the agency and you will have to pay a ridiculous intrest rate! DO NOT be fooled by these people! Money hungry!

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Hidden fees of $3000

  by Jamal from Brooklyn | December 14, 2019

  After reviewing my purchase agreement numbers I didn’t finalize with this dealership. This dealership has a hidden fee “Niada certification” which is an extended warranty program for 10 years. No where on the dealership website stated you will be charged a mandatory powertrain warranty of $3000. Along with this the car already has a powertrain warranty from INFINITI due to it being 2018 and has less than 60,000 mileage. The finance manager should know this however, he is too busy thinking of ridiculous hidden fees to charge consumers. As for the credit application he ran my credit to multiple banks when I told them only run it through capital one bank. If you decide to visit this dealership be ready for hidden fees and read over everything within your documents. The only positive side of my visit to this dealership is the sale representative who worked with me.

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  bad service

  by unsatisfied customer from Washington DC | July 01, 2019

  One particular car was on this list for a month,and one day I called them to check if its still available for tomorrow,they said its available and i made an appointment for a test drive.Next day i was on my way there (I live in Washington DC) and I called them agsin around 12pm(they opened at 11) and i was told they had already sold the car.They didn’t even call me to tell me...they are bunch of xxxxxxxx!!!

  Customer Service
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  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  really bad

  by santa fe from ny | August 25, 2018

  The most bad dealership never see in my life they are like I don’t know how to tell you guys I’m not never recommend to somebody it’s really really bad dealership really bad

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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