Auto.com

Bergstrom Imports of Oshkosh

3245 S Washburn St Oshkosh, WI 54904

(4.8 out of 5) 753 Reviews
1857672020521134550

Prices do not include additional fees and costs of closing, including government fees and taxes, any finance charges, any dealer documentation fees, any emissions testing fees or other fees. All prices, specifications and availability subject to change without notice.

Call (920) 267-4670
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Bergstrom Imports of Oshkosh Inventory

Bergstrom Imports of Oshkosh Reviews

Ratings and reviews of Bergstrom Imports of Oshkosh are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    "Upfront Pricing" is a JOKE!
    by WANTED TO BUY A PRIUS from OSHKOSH, WI | February 26, 2020

    I was interested in a Prius that mysteriously was sold (but still appears online) after pushing a little on price. I was told they offered "Upfront Pricing," hahahahahahahaha. What a joke. After paying assorted dealer (aka, additional profit) fees tacked on to the so-called upfront price, I decided I didn't want to do business with a deceptive, misleading dealership. My advice: LOOK ELSEWHERE! GO TO A MILWAUKEE OR MADISON OR GREEN BAY DEALERSHIP WHERE THEY FIGHT TO GET YOUR BUSINESS.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Misled during Purchase
    by Dan Romberg from Milwaukee | February 17, 2020

    I purchased a 2016 VW Touareg from Bergstrom. When I was discussing the vehicle purchase over the phone with the saleperson, I stated that I intended to purchase the car certified. The salesperson told me that was not a problem because it was Bergstrom "pre-certified" and I would be able to simply pay an additional fee for VW certification when I made the purchase. This was not the case, during my purchase the salesperson said that was wrong. I then agreed to make the purchase because he said I could certify later, even at another dealer. Again this was false, I found when I escalated my concern to Sales Manager, that once the purchase is made certification is no longer possible. He said his sales person made a mistake, and then offered me 2yr/24K mile warranty at THOUSANDS more than the certification would have costed. I was lied to and they wanted to make additional profit from this. I am VERY disappointed with that outcome. There is still an outstanding issue (missing accessory from the car) that the salesperson has now informed me that they are not responsible for incorrect information on their website. I guess they got my money and service after the sale is not important. I do not recommend this dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Charged us for work that was not done.
    by Greg from Oshkosh WI | January 20, 2020

    We were billed for coolant system service and inspection as part of routine maintenance on our Subaru. The vehicle was returned to us with the coolant reservoir empty and the radiator very low on coolant. The Bergstrom service desk would not return my calls when I tried to contact them about this issue and refused to acknowledge an issue when I met them in person. If you need to have your vehicle maintained, go somewhere else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jordan Leagjeld is the best sales person ever!
    by Lisa Kilawee from Amherst, WI | November 18, 2019

    After totaling my car in the first snowfall of the year, I had to find another car quickly. In emailing area dealers, Bergstrom was the most responsive. Jordan helped me purchase a loaded Subaru Impreza. The whole team was great to work with!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst Experience Ever
    by Jane from Amherst, WI | October 31, 2019

    They sell cars way overpriced and will not budge. They low ball your trade in as well. You should expect the dealership to make some money on the deai - it is a business, they have to. BUT.... they are ripping people off by low balling trades and not budging on price. They try to create a monopoly and screw people over so they owe tons more on their new car than its work. Worst business model ever! Oligarchy in America!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Unreasonable
    by H from SPoint | October 31, 2019

    This dealership claims they are no hassle with the best prices. However, they will not even budge on trade in value. You see a pretty much identical vehicle on their lot they are selling for 10,000 more than they are giving you for trade in value, but want you to trust they are giving you the best price. This mark up tells me at minimum they are making $7000-$10,000 on each vehicle the sell. RIP OFF SCAM - No wonder America is so far in debt. No thank you, Il pass and find a realistic dealership where we both win.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Service
    by JASON FISCHER from BERLIN | August 23, 2019

    I was in the market for a trustworthy used car but didnt want to break the bank. I went in with a list of things that I was looking for in a good dependable used car. They put together a list of great options and we test drove every one and found my perfect match. My salesman Jason Inda and Matt Gabriel were super nice and professional. They even made the experience fun and exciting for my 5 year old that tagged along! Thank you Bergstrom for the perfect used car!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not helpful
    by Cmon man from Oshkosh, WI | March 07, 2019

    I've been actively seeking to buy a cheap reliable car for weeks now. Found a halfway decent deal while shopping around and came across Bergstrom. Extremely unwilling to budge despite the amount of profit I knew they were going to make on the car if they sold it to me. They don't seem to care much about customer relationships or making deals, just a car lot to sit and look pretty for the people driving by. It's their deal or no deal no exceptions. There's plenty of cars out there, just wait and keep looking. After my conversations with them I wont even bother stopping in until they show interest in actually selling cars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer Beware!!
    by darobsman from Green Bay, WI | October 07, 2018

    WARNING! This dealer is/was selling Certified vehicles that do NOT meet the manufacturer's certification criteria. Instead of making the required repairs in order to meet the criteria, we were pushed into another vehicle. This is completely unacceptable. I filed a complaint with the manufacturer regarding the vehicles this dealership was selling, and then was contacted by the dealer to try to get us to retract our complaint, because they were afraid of being audited. They take NO responsibility for the vehicles they sell. This is a huge dealer group, but we will NEVER buy another vehicle from Bergstrom.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    NO communication at all
    by Chris Wright from Freedom,WI | August 21, 2018

    Saw a few vehicles online I liked but were not on lot. Did see similar Titan and submitted Credit App. Never called me or emailed me. Did not return calls to find out the status. Still nothing over 2 weeks later. Worst part was I was pre-apprroved thru my credit union but wanted loan comparison

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...76
    Displaying 1 - 10 of 753 Reviews