Bergstrom Chrysler Dodge Jeep Ram of Oshkosh

Bergstrom Chrysler Dodge Jeep Ram of Oshkosh Reviews

Ratings and reviews of Bergstrom Chrysler Dodge Jeep Ram of Oshkosh are from Cars.com

• (1.0 out of 5.0)

  service gone downhill in 2020

  by disappointed from Eldorado,wi | March 23, 2020

  Service has gone downhill in 2020. Used to be friendly and concerned. Now is unfriendly and seem not to care about customer. Will NEVER go there again. Have been getting oil changes and some repair work done there for many years. They didn't rotate tires that I bought there when we asked for them to do that and didn't wash my car I had an oil change, saying it was too cold when it wasn't too cold. They should have asked me my opinion instead of just not doing it. The manager was just standing around chatting with the service writers and not paying much attention to the customers. Instead of helping, all she did was tell me that the service writer was busy and would be with me soon. NOT VERY COURTEOUS !!

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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  No one spoke to me

  by Sarah from Oshkosh, WI | March 29, 2019

  Walked around the building for 15 min and even sat in a few of the display models; not one person spoke to me or even acknowledged my presence. Could also clearly see their sales goals charts in each office and there were at least 6 salespeople standing around.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Best car buying experience, ever!

  by Mike M. from Oshkosh, WI | July 03, 2018

  So, we have a disabled daughter and needed a minivan for wheel chair lift and traveling purposes. We were planning on buying later in the year, but we thought we would look around and see what was out there. Our first mistake: We went to Kolosso, and had a very bad experience. They tried to pressure us with false deadlines, wouldn't budge on the price and lied to us multiple times. I had enough. I called Bergstrom in Oshkosh and talked to the manager, Mike M. And it was about the best thing I ever could have done. I felt no pressure, and he actually took the time to explain what everything was and ment. He gave me a deal I could not pass up and we ended up getting a BETTER Chrysler Pacifica then the other dealership for LESS money. He even found extra rebates that Kolosso did not offer. I am very satisfied and I will be shopping with Bergstrom in the future. I recommend stopping in and seeing what they can do for you. William and Loralyn Buelow

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Excellent Service !!

  by Jerry B from Oshkosh, WI | April 05, 2018

  Had my 2008 Dodge Dakota in for new tires. Steve in the service department informed me that I needed to have my truck inspected to continue the lifetime engine and drive train warranty. As it turned out several items that needed repair were found and I was able to have them repaired under warranty. I've dealt with Steve for over 10 years. He has always treated me fair and has saved me from paying for repairs that were covered by warranty. He is a credit to the dealership and is a perfect example of why it is best to have your vehicle serviced at an authorized dealer. I've saved money in the long run by doing so. Thank you Steve!!!!

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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Best follow up for a new truck purchase

  by DennyG from Fremont, Wisconsin | December 25, 2016

  Dealer was able to locate the exact model 2017 RAM Big Horn truck and got it in just one day. It was ready on time, with added NAV (now a dealer install) and we were out there in one hour. We emailed a few documents at their suggestion, which helped the process. All went smoothly with no surprises. General Manager stepped in to help early in process.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  could not even get service appointment after 3 cal

  by john doe from Appleton, wi | November 14, 2016

  So lousy I can hardly even rate your poor service. I going to call The Bergstrom's since my wife knows them Steve from Bergstrom's was uncooperative and rude...is this all the better you can do

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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  E service faulty

  by Disappointed from Neenah, WI | March 08, 2016

  Through cars.com, I was seeking communication for a possible automobile purchase, but was treated so coldly and without personal service whatsoever via e-mail communication. I would not recommend communicating via e-mail with this organization.

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  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Friendly & helpful

  by Autumn Scovronski from Oshkosh, WI | April 24, 2015

  All of the staff members were very friendly and helpful. I enjoyed that they came in and gave updates on my car. Also very nice accommodations in the waiting room.

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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  ONE GREAT DEALERSHIP

  by J OLSON from REDGRANITE, WI. | March 28, 2015

  BEING A RETIRED BUSINESS MANAGER MY EXPECTATIONS OF GOOD SERVICE ARE VERY HIGH.THIS DEALERSHIP IS THE VERY BESTSERVICE DEPARTMENT I HAVE EVER BEEN TO. THE QUALITY OF SERVICE AND PRICE ARE EXCELLANT AND THE ASSOCIATES ARE WELL TRAINED,POLITE.FRIENDLY AND VERY KNOWLEDGEABLE. THANKS SO MUCH TO BERGSTROM CHRYSLER DODGE OF OSHKOSH

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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (4.0 out of 5.0)

  Helpful, Friendly, Honest

  by Teno from Oshkosh, WI | March 11, 2015

  Bought my Dart there and have had it there twice for repairs. Never felt like I was being dealt with dishonestly.

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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
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