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Benji Auto Sales

3805 South State Road 7 Hollywood, FL 33023

(3.7 out of 5) 64 Reviews
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At Benji Auto Sales, we focus on buying quality used automobiles that not only look great, but will stay on the road for years to come. Our cars are inspected multiple times by our trained technicians. We will never put a bad car on our lot. We want to instill faith in used car dealerships again, so if you're searching for a used car in the Hialeah, Miami, or Broward areas, you should contact us!

Call (954) 362-9817
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday11:00 am-6:00 pm
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-5:00 pm
Saturday9:00 am-2:00 pm
SundayCLOSED

Benji Auto Sales Inventory

Benji Auto Sales Reviews

Ratings and reviews of Benji Auto Sales are from Cars.com

Overall
3.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great customer service
    by Rafael espinosa from Hialeah gardens | February 12, 2021

    From the sale person all the way to the GM , best customer service ever , they welcomed me like family. I’ve always been hesitant and skeptical about dealers and the lengthy process of buying a car but I can attest that Benji Auto Sales exceeded my expectations and my views on purchasing a car changed completely. Fast and Effective is what they strive for and they definitely didn’t disappoint. Overall it was a GREAT experience and I will be returning to upgrade my wife’s car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great pick !!!
    by Nancy and my dad Hugo Morales from Miami, FL | July 24, 2020

    Great customer service !!! Thank you for your help :) Very happy with my choice not what I came to buy but came out with a better car and deal!!!! Thank you!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    BAIT AND SWITCH SCAMMERS
    by Camille from Wilmington NC | July 12, 2020

    My sister and i called about one of their car listings. She is pregnant and wanted to know if a specific car was still for sale, nothing else... she didn't want to leave the house due to a virus. The woman who answered the phone, said she was pregnant also, they talked about the specific car and said if my sister came down to look at the car, she would Lysol it. when my sister got there 30 minutes later, the car was gone. They list very attractive deals online, and when you go see the car, its gone. TEXTBOOK BAIT AND SWITCH SCAMMERS. DO NOT GO THERE. THEY ARE DISHONEST.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bait and Switch
    by Caroline from Fort Pierce | July 12, 2020

    The short version of this review is that Kim (supposed sales woman) lied on the phone, made me drive 3 hours to come see it and still paraded me around the store "looking" for the car only to finally admit that the car had been sold. Longer version: I had been eying this car on cars.com for several days and when I finally got financing from somewhere else, I decided I would come test drive it. I called the first time to see if they worked with capital one, and found out they did not work with that lender, but Kim on the phone was already being pushy and wanted me to come in anyway. When I decided I would try my luck by financing with Benji (and because they had so many reviews with high numbers), I called and asked if she would bring the car to me since I'm 6 months pregnant and because of Covid. She said "sorry, I am pregnant too and I understand, but we short staffed, it's only me and a few other people in the store so I can't send someone out there. I will lysol the car really well for you so text me before you come and I'll have it all ready for you". I was really happy she was so attentive and obviously believed the car was still there BECAUSE SHE WAS CLEANING IT FOR ME. Two hours after my commute had begun, and I was 1 hour away, I texted Kim that I was going to be there in an hour. She replied with "great, yes I have the car all ready for you". I finally get to the store, come in and no one is there to greet up although it looked very well staffed and a lot of people were there. I texted Kim and said we were there, and shortly after a man arrived and says "Kim is just our phone person and I will be helping you today". I should have already known he was lying because she told me on the phone she was a sales person and was going to be handling the sale. I said OK and he asked what car I was interested in. It was a white mercedez suv, 2016 with 30k miles and for the price of #20, 793. I should have known, but I never thought such an elaborate lie would have been performed. He tells me he knows what car I am talking about and proceeds to take my boyfriend and I around the whole parking lot looking for the car and even asks his sales friend after a while of searching where it was because we could not locate it. I thought it was strange he didn't have keys in his hand because I doubted they would leave keys in these high end cars. Well, we get back into the store and I used the restroom. When I came out, my boyfriend told me he said it had been sold. I said ok then let's leave. I knew they did not have anything else in my price range and I could tell something was off. The sales man asked me to sit down and I did and said he was going to see with his other store if they had something and proceeded to show me cars that I did not like and or were out of my price range. I saw one I was willing to test drive if the price was right, and he went to check with manager. When I was waiting for him to come back, I started to put all the pieces together and realized they were bait and switching us the whole time! I got upset and felt like I wasted by time and decided to leave with with my boyfriend. When we started to walk away, some guy who looks like Mr. Worldwide started chasing us and asking if we were alright. At that point I was heated and I told him he had a lying operation and Kim lied since the minute I contacted her and baited us all the way down here from Fort Pierce. He shook his head and even acted like he was upset with her but I know this was all a lie and her name is probably not even Kim and they have this whole operation going. THIS PLACE IS FULL OF LIARS AND IT MAKES MIAMI LOOK BAD AND CHEAP AND FULL OF CROOKS. I have lived here for 35 years and it just keeps getting worse. Nothing but lies.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    So far they've been great!
    by Blue Mustang Lover from Hollywood, FL | April 08, 2020

    I found the car I wanted online, and was able to complete the purchase with a minimum of "car buying hassle"!! There are a couple of items the service department is going to handle, so I can't comment on them yet. But the facility and the people were friendly and very helpful!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    STAY AWAY FROM THIS PLACE!!!
    by Janeil from Hollywood Fl | April 07, 2020

    BEWARE OF THIS PLACE!!! I visit this place to purchase a used car. On entering the property the agent Mr. Alex Vasquez aka Big Al greeted me. After showing me what vehicles were available he convinced me to buy a Volkswagen, claiming it was the “BEST DEAL EVER” and the car will last a lifetime with little to no trouble. I asked him what was wrong with the car as to why it was termed the BEST DEAL EVER, he said the car was in great condition and only had one owner who only traded it in to get an upgrade. Low and behold that was far from the truth as it turned out the car had serious engine and other related problems. He took me on a back road to test drive the car, at that time everything seemed alright. A few weeks after buying and driving the car that’s when everything started to unfold. What a nightmare it has been ever since. Tried several times to reach out to the company to get this matter resolved with very little satisfaction up until now (3/7/2020). I am left to conclude that Mr. Vasquez (Big Al) was extremely deceitful in his dealings and only giving the company a bad rap.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Stay Away From This Place
    by Robert Sales Manager from West park, Fl | March 10, 2020

    Originally called for a 2018 Alfa Romeo which on the phone Was told that they had the car in stock and available. Upon arrival at the dealership met with Jose a sales person who then inform me that the car was already sold but had one similar to it... we went and took a look at it i kinda liked it so i put a $200 deposit on the car because i Didnt want to get it the same day and kinda wanted to shop around. The deposit was to hold the car for 3 days but if i cancel before the 3 days then i would get full refund. I went back to the dealership the next day and after a thorough look at the vehicle, i notice lots of scratches and unpleasant marks on the car so i decided not to take the car and ask to be refunded for my deposit.. They then told me i had to come back during normal business hours for accounting to get a refund.. went back and met with accounting only to be told to go speak to Robert the sales manager he will be the one issuing the refund... i went and spoke to Robert and he informs me that his manager is not in right now to write me a check. He then give me his email and phone number to send him a copy of the receipt through his email so he can get his manager to send me a refund. I emailed and called Robert many times about my refund and he is not answering my emails nor calls... very bad customer service from this place. I will never buy a car from this place and to anyone looking to buy a car at this place DO NOT PUT A DEPOSIT matter fact dont buy from there. Holding and not wanting to give back a deposit shows this place is money hungry

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    FRAUD
    by Angry CarShopper from PARK WEST FLORIDA | January 25, 2020

    They lie from the beginning, from the first phone call. Then their goal is to get you to write a deposit check or give a credit card payment for deposit. God forbid you give cash. Then when you see the REAL paperwork: Dealer fee: $995 Dealer Destination charge of $1795 and doc fee of $295 - almost $3100 in whack on fee's ! When you want to rip up the deal: sorry paperwork says NO REFUND of deposit ! Unless you have the dough for a lawyer to sue, you are going to have to call the cops and make a scene. STAY CLEAR OF THESE CON PEOPLE - THEY ARE BAD PEOPLE

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Salesmen at Benji lie to customers.
    by Clif from West Park | September 29, 2019

    was looking at a white BMW. The car salesmen was telling me that he was only doing a soft pull so I gave him my information. Later, I get a notification that my credit was pulled. I contact the credit bureau and they aware me that it was, in fact, a hard credit check. The salesmen blatantly lied and my credit lowered. PLEASE, DO NOT TRUST THIS DEALERSHIP. They will use extremely high pressure sales techniques and lie to your face and tell you anything to sell you a car. Go somewhere more reputable and honest. I ended up buying a car at a more honest dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Don’t use this dealership
    by Call center Martin from NA | June 13, 2019

    I saw a car online,I was told the car was still available and drove there to find out car was sold days ago and person that portrayed himself as a salesman was from a call center. I was Scammed and lied to. Don’t use them

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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