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Barber Auto Group

962 Wyoming Ave Pittston, PA 18643

(4.7 out of 5) 143 Reviews
7680

BARBER FORD: Always Cared...Always Will

Call (570) 763-4101
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Barber Auto Group Inventory

Barber Auto Group Reviews

Ratings and reviews of Barber Auto Group are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Barber Ford
    by Jeffrey L from Scott Twp, Pa | October 29, 2020

    Great place to buy a vehicle. Staff is friendly and Billy was great to work with. No runaround or high pressure sales. Given a great price on new vehicle and good trade value. Highly recommend checking them out.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible
    by Robe from Pittston, pa | September 22, 2020

    So I brought new my truck in for service. I got the call it was finished, great right? Scott the service manager said it was fixed. Not only was it still broken, it was covered in berries from their lot. So I freaked, Scott promised it would get detailed. I did not bring my truck in like that. I have never brought Any vehicle in a dealership to have it returned still broken and covered in berries from the lot. Can you imagine???? So I got the call my new truck was ready again per Scott all clean. Haha on me. He didn’t even bother to have the bed cleaned. He is useless. My bed still full of berries. And he had done was a quick wash, no detail. Service your truck somewhere else if you can. My opinion, they are horrible.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership
    by Joseph Feliciani from Scranton,PA | August 30, 2020

    Dave Chapel and everyone from Barber Ford made buying a new car a wonderful experience. They went above and beyond to get me the car I wanted. They have a no pressure environment that is fantastic. I would recommend everyone I know to go there for there car shopping needs!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Sales YES service no way
    by Unhappy ford from Exeter, Pennsylvania | July 04, 2020

    Sales department was fantastic, Melinda took care of everything I needed with my new truck, then you have to deal with service and parts ehhh. I tried to order two items at different times but they could not find it I the computer. I ended up getting the part number myself so he could order it. The next item they didn't find i just called Coccia they had no problem finding it. Next I get to deal with the service department and all the run around about why they can't seem to find the problem even after the code said left rearwheel speed sensor. It took two trips before it was fixed. My truck was down for a week total for a 15 minute fix. The day after I got the truck back a broken fuel filter assembly, another 15 minute repair but can't get in for weeks.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Barber Ford
    by Jacqueline Dzurek from Swoyersvillle, Pa | June 22, 2020

    Had my car inspected, because of Covid 19 could not wait at dealership so I was given a ride home and then picked up when car was finished. Appreciated that. Driver was pleasant.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Andrea Yerke from Throop, Pa | June 18, 2020

    Once again, I have high praise for all the services that Barber Ford provided during my recent car repair appt. The work was done in a timely manner and I always trust that the work is done well. I have always been very satisfied with the work that is done on my vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Replace Water Pump Absolutely No Hassel.
    by James W Dillon JR. from Exeter, PA | April 26, 2020

    Did not go inside Covid-19? Water pump replacement ? Great job? Will continue in the future, this is the second car we purchased from Barber Ford. Stay Healthy Stay Safe!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Billy Williams
    by Kristina Buchanan from Dushore, Pa | March 02, 2020

    Billy was a wonderful salesman. He was professional and made my car buying experience great. I would highly recommend him and Barber Ford!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Barber Ford. Eurosport 10,000 mile service
    by Joseph Sieck from Scranton, PA | February 17, 2020

    It refreshing to find pleasant and knowledgeable people at Barber Ford. The service counter person was especially helpful.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service for Ford Fusion
    by Jacqueline M Dzurek from Swoyersvillle, Pa | January 27, 2020

    Happy with services provided . Customer service are polite and helpful.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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