Balise Honda of West Warwick | Page 21

Balise Honda of West Warwick Reviews

Ratings and reviews of Balise Honda of West Warwick are from Cars.com

• (4.0 out of 5.0)

  Good Service, Good buying experience

  by Richard Corriveau from Scituate,RI | November 05, 2014

  James Smashe is the sales agent who helped us in our purchase of a New 2014 Honda Accord. We were made to feel very comfortable in this buying process. He was thorough in explaining the many features and we appreciated his honesty in this transaction. After the sale James contacted us to make sure that we were satisfied. We had an issue with a slight vibration on the road. James set up an appointment for us. I brought the car into the service dept. They were very thorough and replaced the faulty tires to correct this problem. I would gladly recommend Majestic Honda and James Smashe to anyone who is in the market to purchase a car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very Good Experience

  by Paula French from Warwick, RI | November 04, 2014

  I was involved in a rear end collision and my 2008 Honda Fit was destroyed. I had originally purchased this vehicle from Majestic Honda in West Warwick RI, so I decided to consider purchasing a new car from them. My whole experience was excellent. The salesman, Jim Smashe, was very helpful, gentlemanly, considerate and couldn't do enough to help me. I still have a fear of driving so he took me for a test drive in a 2015 Honda Fit. He brought me to my home to pick up my license plates. He sat with me and showed me every aspect of the car and sat patiently with me while I tried to figure out all of the new doodads I didn't have on my old Fit. All in all it was a very good interaction after having had such an overwhelming experience with the recent.car accident.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Excellent Experience

  by Brian from Hope, RI | October 28, 2014

  My dealings with Majestic Honda and their representative Jim Smashe was an enjoyable and worthwhile experience. Even though we encountered some challenges during the sales process it was handled in a professional and courteous manner by all who got involved. Jim's leadership and knowledge (even though new to the organization) was commendable and i sincerely enjoyed working with him and I walked away a very satisfied customer. Thanks Jim and all those I came in contact with. You all worked as a team and it was nice to see and experience. Keep up the good work. Sincerely Brian Knight

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Nice car-purchasing experience

  by DingM from Providence, RI | October 23, 2014

  I recently purchased a CR-V from Majestic Honda. To me, they are easily one of the most customer-friendly Honda dealers around the area. My sales consultant-James Smashe is a particular delight to work with. Jim is very polite, customer-oriented, and genuine. He took care of all my inquiries and worked with the finance manager to give me a very good deal. My experience with them was absolutely drama-free and unstressful. Of course, it always helps to do some homework yourself before going to any dealerships. Overall, for RI residents, I highly recommend Jim and Majestic Honda. They are the ones to count on and will make you feel valued.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Good service

  by Elodie from Providence | October 23, 2014

  The sales are helpful. The buying process is convent. James is a good sales.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Honest and respectful

  by Ding from Providence, RI | October 22, 2014

  I recently purchased a CR-V from Majestic Honda. To me, they are easily one of the most customer-friendly Honda dealers around the area. My sales consultant-James Smashe is a particular delight to work with. Jim is very polite, customer-oriented, and genuine. He took care of all my inquiries and worked with the finance manager to give me a very good deal. My experience with them was absolutely drama-free and unstressful. But of course, it always helps to do some homework before going to any dealerships. Overall, for RI residents, I highly recommend Jim and Majestic Honda. They will make you happy and feel being truly valued.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  James Smashe

  by PaulCommittedHondaBuyer from West Warwick, RI | October 21, 2014

  James Smashe was professional, knowledgeable, patient, and thorough. I was a pleasure working with him, I would recommend him to anyone interested in cars. This is my 4th car from Majestic, and by far James was the most easy salesperson to work with (the others were fine, James was exceptional).

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Love Hondas

  by KatesMimi from Warwick RI | September 17, 2014

  Just leased my third Accord with them. Love it and them.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome experience with Eric Bruno, Majestic Honda

  by Elliot from West Warwick, RI | September 15, 2014

  Went in Saturday morning to do some test drives. Eric Bruno greeted us, listened to what we needed, and sent us out to test a couple of cars. He answered all of our questions with patience, and we felt, with honesty and sincerity. Ended up trading in our son's car and leasing a new Accord. No pressure, no rush to make a decision. Eric and Majestic have us for life!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Eric Bruno Review

  by Jen from Warwick RI | September 14, 2014

  Eric was helpful and thorough. He worked with me to get the price I needed and made it happen.I would highly recommend him.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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